Hotel 5 Bintang Terbaik di Zaragoza

My wife and I stayed here 2 nights this June. The hotel has a pleasing design and style. The reception and check-in - very smooth and friendly. All staff seems well used to also communicate in English, this makes everything easier for non Spanish speaking visitors. Our room on the 7th. floor was nicely laid out and served us well. The pool area on the roof was also quite nice. A small point here where improvement is possible: Pool towels, currently, when asking you are directed down to the reception. This seems very odd indeed. Why not just stack towels somewhere near the pool? (Or supply them with the room?) A better solution is certainly needed. The WIFI works OK, but a future upgrade to deliver a bit more performance will be appreciated by many guests. The breakfast is a fairly standard buffet style, but absolutely quite OK. The dining restaurant is very nice, suitable for a bit formal dining. We tried it twice, very good service and very good food! Somehow, they need more guests - the quality and the moderate price deserve it.

It is rated as 5 stars - but do not expect it is like those 5 stars hotels in Barcelona. Staff were nice! Bed was very comfy! Room was spacious! Not near the tourist attractions. Will take ard 35mins walk to the Old town. However, the hotel is well located next to a shopping mall. I personally like the quietness of the hotel and the nearby environment. The hotel was full of 60's / 70's vibes ~ the only one that we do not quite like is - too many mirrors in the room... Would be better if tea / coffee also available in the room.

Staff are very helpful and friendly. The location was incredible - around 5 mins from ‘el tubo’ tonnes of amazing different local tapas restaurants. Room was comfy, clean, had a big door you could look out over the street Would come again :)

The state of the entire place gives the unpleasant impression the hotel is about to close down for good. It all is very tired and little welcoming. Nothing has been thought or designed to make travellers comfortable and it looks like management have not spent any money in recent years in this property to improve or even maintain the property to 4 star standards. On the positive side, we booked a suite and it was well worth it. Huge floor to ceiling windows affording great 180° views and a sense of space that made us pleasantly surprised every moment we entrered our room. However, the furniture in the room was completely obsolete. Bed and mattress were from another age, the armchair by the table had no cushion material, bathroom had a 80s design and I can go on like this for every single piece of furniture. On top of this, the large windows had obviously not be washed from the outside for months and were outrageously dirty. Breakfast was a good experience though. The restaurant looked more like a cheap, ageing cafeteria but the food / choice / selection / quality were all above average (except coffee). Great eggs upon order etc. The team for breakfast was massively understaffed but they did a fantastic job / refilled in due time and always with a smile. As a conclusion, I can easily understand the poor ratings of this hotel on TA and other booking sites. I trust our suite made the major difference as it was amazing to have all this space and panoramic views after a busy day (even though I am still shocked by how muddy windows were). But for those looking for service, design and warmth, I'd suggest to book somewhere else ...

From the reviews I had high expectations of this hotels but, having travelled all over the world, this is one of the worst hotels I’ve ever stayed in. First of all, it’s dirty. The cleaners don’t do their job properly and the hotel is filthy. It was almost like the hotel wasn’t cleaned at all. Secondly, the air conditioning in the room doesn’t work and Zaragoza is very hot. So be prepared for no sleep. They keep the room at 21 degrees minimum and you can’t get it lower. It’s unbearable. I had no sleep the entire time I was there. Be careful about the pool. They make a big thing about advertising the pool but it’s only open a few months of the year. Finally, the staff are very rude. I tried to complain about the above but they simply didn’t want to listen. They were very aggressive, particularly front desk representative Angel. Even the General Manager’s response was rude and aggressive which reflects very badly on the Melia brand. Not sure if this particular hotel is Melia owned or managed but the service is not what you would expect from this brand. Many of the Trip Advisor reviews are false. Look it for the small number of reviews. All in all, one to avoid.

I have given this hotel an average rating because I did not get to stay here in the end and I don't want to affect their ratings badly. I am just writing to alert pet owners that this establishment only qualifies as pet-friendly if you have just one pet. I messaged to say we were travelling with two cats and had my booking accepted. Then they sent a form message saying their pet policy was only one per room. I queried it and they said there were no exceptions even if the pets concerned were two small cats. So someone with a giant Newfoundland or Great Dane can stay. But my one cat and one kitten (combined weight about 8kg) can't. It looks like a nice hotel, but apparently can't see how illogical their pet policy is. Owners of multiple pets, beware.

L'hôtel est idéalement situé au centre de Saragosse, près des principaux lieux touristiques. En face d'une belle place. Le personnel a été très aimable, les chambres très propres et confortables. Il y a la clim qui marche très bien ce qui est un soulagement pendant les mois d'été. Bon rapport qualité-prix. J'y retournerai.

Buena habitación sin balcón pero todo muy limpio en un gran hotel al centro de Zaragoza con precios ajustados y unos desayunos y cenas que no te los acabas, muy buen trato de todo el personal del hotel y de aquellos lugares que son para recomendar

房間很大，地理位置非常好，窗外就是河畔，下樓就是大教堂，旁邊是大市場，前台工作人員非常熱情，儘可能滿足我的一切需求！推薦的餐廳很好吃！真的很物超所值的酒店！而且酒店浴室提供贈送的用品非常齊全！我覺着這裡是薩拉格薩的酒店首選！除了…………停車場進出很費勁，沒有8年10年駕齡的朋友估計會頭大！酒店的安全性也很高！整個入住體的體驗感非常好！

very good position, nice building and very large room with all inside, even the bathroom had two sinks and a bidet… one two suggestions…if there are two sinks please arrange two chairs too… 😃and a bit cleaner the toilet area thanks