Hotel Zhangzhou dengan Sarapan

I have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below. 1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room. 2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me. 3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant. 4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people. 5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities. Please see my photos for evidence of my unpleasant stay. The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.

It was most unusual that we had to pay in advance CNY1,000 when we checked in for only 1 night. Our room rate was CNY427. The following morning when we checked out, the CNY1,000 was refunded immediately and then we paid the actual bill. The lobby, elevator and room were clean and nice. Huge bathtub, spacious room. As our group of 8 checked in late, we had buffet dinner in the hotel. Most of the food dishes were almost empty but the staff were helpful in specially preparing dishes for us. The seafood was fresh but the steak and the other meat dishes of pork, chicken, etc were tough and inedible.

Overall is excellent. The staff is very nice and they allow me for late check out as they know my flight is late. The best thing here is a lot of attractions are only surround the hotel. Will come again.😄

酒店在港尾鎮上，一到港尾就能看見，算是地標了吧，進入酒店也很驚喜，對鎮上的酒店本來期待值不會很高，但這酒店確實挺高大上的，停車很方便，到處都很乾凈，一樓的保潔阿姨很勤快也很有禮貌，前台妹妹也很耐心，辦理入住的時候介紹了網絡，早餐等等，還去了普照禪寺，今天行程比較晚，酒店給予延退，真的好滿足啊，必須給好評了。

Convenient location! The staff at the service counters were patient and eager to help. The room is clean and well-maintained. The facilities are enough for use. The only problem is that the noise from the nearby room can be heard easily. Bought interesting souvenir from the trip too!

幫父母預訂的房間，長者家不知道怎麼到附近的景點轉轉，前台耐心的給長者家導航，用紙條細心的標註出幾個重要的景點！還贈送了手繪地圖，以及周邊哪有好吃的都推薦了[握手]，特別感謝，父母很滿意，交代一定要給他們好評，客房也乾淨衞生整潔，還細心的給長者家提前鋪好地巾。感謝酒店的用心，有機會下來還來

老漳州人，童年在這附近住了10多年。這次來清明祭祖幹活。這個地方距離古城步行衹要半個小時，建議可以出門後從瑞京路美食一條街走過去，瑞京路好吃的很多便宜又大碗。早上7店-10點半前樓下有家 瑞京鍋邊糊，吃了二十多年的老店了，一定不要錯過。漳州獨有美食鍋邊糊都是隻有上午營業，注意時間。 環境：安靜。近大學城，很多週末考試備考的學生會住這。這棟樓的樓上就是市級的幾個機關部門的辦公場所，安全有保證。 衞生：乾淨整潔熱水足。

酒店位置很好，距離半月山温泉小鎮就一牆之隔，很方便。 酒店看起來很新，設施齊全，我帶着父母和娃訂的複式房，大家都很滿意。 酒店工作人員服務態度很好，有問必答且細心留意到當天是我爸爸生日，送上祝福和小禮品，可謂貼心。 高速上大堵車我們基本上晚上才到的，提前叫好餐用餐後八點半前往泡温泉。時間上是剛剛好的。 真的很開心，下次有機會來還會選擇。

Lokasi Diamond Hotel terletak berhampiran dengan Zhangzhou Ancient City yang sibuk dan meriah pada waktu petang. dan berhampiran dengan beberapa restoran di seberang jalan. Kakitangan hotel di kaunter penerimaan tetamu adalah ramah dan membantu apabila kami memerlukan perkhidmatan teksi semasa daftar keluar dari hotel. Yang mengejutkan kami, sarapan di hotel adalah baik dengan beberapa pilihan makanan tambahan. Bilik tidur adalah selesa walaupun tidak begitu moden.

各方面都可以的 ，就是不知道也什麼攜程訂讓到店付 到我這裏也一樣付款了 那沒事，到店依舊付了 然後現在退房了 到店已經付了 攜程那裡也是付了 現在那900多都不知道是遲點退還是怎麼樣。到店付了1200有934是房費 266是按金還是擔保金吧 那266已經退了 現在還有934不知道找誰