Hotel Zhangzhou dengan Gim

I have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below. 1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room. 2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me. 3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant. 4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people. 5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities. Please see my photos for evidence of my unpleasant stay. The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.

It was most unusual that we had to pay in advance CNY1,000 when we checked in for only 1 night. Our room rate was CNY427. The following morning when we checked out, the CNY1,000 was refunded immediately and then we paid the actual bill. The lobby, elevator and room were clean and nice. Huge bathtub, spacious room. As our group of 8 checked in late, we had buffet dinner in the hotel. Most of the food dishes were almost empty but the staff were helpful in specially preparing dishes for us. The seafood was fresh but the steak and the other meat dishes of pork, chicken, etc were tough and inedible.

Overall is excellent. The staff is very nice and they allow me for late check out as they know my flight is late. The best thing here is a lot of attractions are only surround the hotel. Will come again.😄

網上找的一家酒店感覺超級贊，前台辦理入住的小哥哥 小許很耐心的介紹各項設施，我們帶了小寶寶一起入住，為了方便我們照顧小朋友特地還給升級了套房，房間衞生整潔，設備齊全，有叫服務送物也都特別及時。由於我們開車過來，為了方便我們進出，前台幫我們車輛錄了停車系統，方便。

酒店位置就在路口很方便，服務非常好，衞生乾淨，一塵不染，房間住着很安心，早餐也很nice，前台小姐姐服務好的，房間的床品好舒服，員工態度友好，給人一種賓至如歸的感覺。房間乾淨整潔，床鋪舒適，設施齊全。地理位置也非常便利，附近有很多購物和美食的選擇。強烈推薦這家酒店！禮賓 小戴還介紹了周邊 閩南水鄉逛，剛好遇到錄製節目，很值得觀賞。不錯！

The hotel is located in the development zone and very close to the factory I want to go to. The room is clean and tidy，The hotel service is very good. In particular, the guest manager Miss Yang works carefully，she is responsible and patient for the guests and introduce hotel patiently.The combination of Chinese and Western food for breakfast is very hearty and delicious.I'll check in again next time.

很滿意的入住體驗，大廳很大，環境很好，前台服務好，辦理入住快，房間設施齊全，床很舒適，房間設施齊全，位置，交通便利，位置很好，出行方便，門口有停車位非常方便，很不錯！旁邊也有小吃街，很多好吃的又很便宜

設施：基本設施完善，整潔佈置得體，還稍稍帶那麼點嶺南文化的韻味。 衞生：客房內乾淨整潔，室內無異味。 環境：漁村還是把頭的地方，就不要有啥過高的期待了。街道衞生沒問題，不過海產味道過濃。 服務：民宿就沒必要挑剔了，尤其是旅遊淡季。不過本人感覺這家店主，還是提供了相當有水準的服務，較一般四星酒店都要周全。如果在注重些細節，就更加完美了。 推薦入住。👍

We stayed in Floral Luxury.1949 Guesthouse for 1 night. We booked Mufan room located on the ground floor as i am travelling with my elderly mom and carrying heavy luggage bags. The guesthouse butler will contact you the night before your arrival to add them to Wechat for easy communication. They will share their hotel location and offer pick-up service at the train station if required. Access to Yunshuiyao town is RMB90 perpax and free for those aged above 65 years old. Yunshuiyao is a scenic town area with 3 km long (2 - 3 hours walk). We hired a chinese speaking guide to accompany us to explain the history of Huaiyan building (square tulou), Hegui building (round tulou), and the town area. It cost RMB100. The guesthouse is located inside Yunshuiyao town, behind the shop houses, in-between waterwheel and 2 trees (named as husband and wife) aged above 670 years old. When we reached there at 2.30 pm, it was raining. The hotel staff immediately came out with an umbrella to pick us up and assist with the luggage. The check-in is fast, and the access to the room is by password, which they will share in Wechat. Checkout is also very easy. The hotel offered free fruits twice a day, afternoon and evening. The basic bathroom essentials are complete, and they also provide bathrobes. The bed and pillows are very comfortable for a good night sleep. Luckily the aircond can change to warm mode as it was very cold on raining day. There's a mini kids playground for children's. The staff were friendly and helpful. The breakfast set come with porridge and soya drink. Can topup if needed more. The in-house restaurant provides lunch & dinner with a la carte chinese foods menu. The sky brightens at 5 am, while the sun rises high at 6.45am. If you are able to wake up early, this is the best time for you to revisit the town and tulou surrounding area for nice photos and cool breeze as only local people around. There's a roadside stall selling super long youtiao (equal to size of 2 youtiao) located near the stone bridge not far from guesthouse. The whole Yunshuiyao town is covered with natural peebles pathway. Wear suitable shoes as it will be very slippery during the rainy day.

從駕車駛入酒店大門的那一刻起，您就能深刻感受到酒店卓越的服務精神。保安人員會迅速攜帶車罩為您的車輛遮風擋雨，並熱情地用電動車幫助您運送行李。在您等待入住的同時，前台的小姐姐們會為您奉上一杯熱氣騰騰的茶飲，讓您在品味香茗的同時，欣賞窗外令人贊歎的湖光山色。酒店的客房設計為一間間精緻的小木屋，既保證了私密性，又擁有極佳的隔音效果，堪稱完美。如果您追求更高端的體驗，不妨選擇樹上木屋、湖邊湖景木屋或湖中僅此一棟的600平套房，每一種都別具一格，值得一試。 整個酒店環境寧靜而美麗，是您放鬆身心的理想之地。您還可以漫步至鄰近的奇趣谷，那裡有無邊際泳池、温順的羊駝和梅花鹿，以及眾多適合小童的娛樂設施，是家庭出遊的絕佳去處。大人們則可以愜意地躺在鞦韆上，一邊盪鞦韆，一邊曬太陽，享受這無比愜意的時光，真可謂是夫復何求啊 酒店對服務和品質的追求體現在每一個細節上，處處給人驚喜： 1. 您見過哪家酒店會如此細緻地清潔客房的拖鞋嗎？在這裏，他們做到了，每一衹拖鞋都被精心刷洗。 2. 晚上，您還能享受到免費的花生糖，味道一級棒！ 3. 早餐更是豐盛至極，從稀飯、鹹菜到麪包甜點，再到牛肉麪，無論您是大胃王還是小食量，都能讓您吃到扶牆走。 如果您計劃來長泰度假，花仙谷酒店絕對是您的不二之選，物超所值，滿載而歸！ 最後，特別感謝前台温柔細心的美女小姐姐 蔡佳琪以及風趣帥氣的捲髮小哥林佳豪。他們周到的服務讓這次旅程更加温馨美好。如果酒店老闆看到這條評論，記得給這兩位優秀員工加雞腿哦！ 強烈推薦！ 🌟🌟🌟🌟🌟