Hotel berhampiran Haus zum Reich, Zurich

We loved this hotel! Fabian and all of the front desk staff where amazing and made us feel so welcome. It's very close to the train station and walking distance to old town. Breakfast was also good in the M Lounge and the view from our junior suite was amazing. Our only complaint is the elevator situation. We almost missed our flight because it took us 30 minutes to get down. Only 2 out of 3 elevators where working the day we were leaving. Otherwise, it's a great hotel!

Hotel’s location is so convenient. It’s max 7 min walk from the main train station and close to restaurants and cafes. Everything was very clean, staff was friendly. Breakfast saloon and food was great, met our expectations.

The front desk staff is very polite and helpful. Unfortunately, when I arrived the AC in the whole hotel is out of service. However, I got an upgrade in my room. The location is very convenient, you will need to walk 6 mins to reach the closest transport. For cleanliness, the bathroom was ok, but I found at least 7 hairs on the bed and pillows. At night I heard sounds from the toilet. I have inspected it, it is caused by the LED light in the light box. It is basically flickering every 5 mins. The left bottom of the desk has a very sharp corner, it is easy to hit your knee. the room does not have any drinks offered in the fridge. It does not have a toothbrush or toothpaste. It has only a bottle of shampoo mixed conditioner and a bottle of shower gel. Overall is good.

I would rate this hotel average . . . not bad, not great, but average. Staff is helpful and the area is totally safe, not far from public transportation. I did find the rooms to be very stuffy and warm despite their having advertised that air conditioning was available. Fortunately, the windows could be opened and it cooled off at night so I was able to get some sleep with that and a borrowed fan. My rate didn't include breakfast so I can't comment on the food. Room keys are unique, big heavy ones that are designed to be left at the front desk when you leave the hotel, apparently. I was fine with that, one less thing to hold onto during my travels around town (photo below).

With the stay in a 6-bed dorm room being just an ordinary experience, the best about this place in my opinion are outside the room and specifically the ”wide corridors” nicely spacious to walk around & the ”huge lounge” downstairs with plenty of work-spaces (big tables & chairs all around). And yes, also pretty ”nice & filling” was its buffet-styled breakfast with really a variety of items (actually food available throughout the day with lunch & dinner as well but which you have to pay for unlike the breakfast included with the stay). If coming here from the Zurich Central (HB) Station, there's the train first to Hardbrucke (just one station from HB) followed by the bus to Jugendherberge (about a 15-minute ride and getting off at the station just before its last stop of Morgental). And if going downtown from here to the area with the city's ”main churches” (Fraumunster, Grossmunster & St. Peter's), there's a tram at just about a 5-minute walk ”straight from” the front entrance (and likely at a frequent interval).

The hotel is wonderful in many aspects. The interesting thing is that it is located in Walliselen, just right next to Glatt Zentrum shopping department store. The hotel offers air-conditioned rooms and free WiFi access throughout the property. The Internet speed is fast. With the modern electric tram, not only the bus, brings me to reach the city center of Zurich and the Main Train Station in short time. In the room, it provides a flat-screen cable TV, a desk, and a bathroom with shower. At lobby area, I noticed that guests can also enjoy the food corner. There is a vending machines there. When need anything, the 24-hour front reception always is there. Very helpful staffs. I also would like to mention the General manager, Mr. Frank Trapa. He is very friendly. Always regard and care to the guests. :-) So I will come back to stay in this hotel in the near future. Best regards, Dr. Vorravee Pattaravongvisut Man on the Move

I have spent 18 days working from JOYN Zurich so think this should be a fairly accurate review of my experience. For context, JOYN is new so may still be working through teething issues, but hopefully this is useful feedback. Pros; - Comfortable, well equipped rooms. I was in one of the largest apartments they offer and it is a good space to spend a lot of time - The kitchenette whilst small is workable and has most of what you'd need - Well located close to the airport and about 25 mins by tram to central Zurich - Nice bathroom and good shower pressure - Gym is good with nice new equipment - Very close to great supermarkets (Coop and Migros next door) - The communal spaces are lovely, including the central courtyard and roof gardens - Strong water pressure from the shower (although the drain didn't seem to be able to cope with the volume of water which meant potential overflowing of the shower unless carefully managed) - The room has a small dishwasher. There were two dishwasher tablets provided and these weren't topped up by the cleaners, meaning you'll need to buy more Unfortunately the cons are pretty significant though, particularly if you want to work from here; Cons - The wifi is atrocious. At best the speeds hover around 1mbps which isn't good enough for stable whatsapp or facetime calls, let alone Teams or Zoom work calls. I thought this may have been my room but is pretty much my experience in all the open spaces including the ground floor communal spaces (see screenshot from Speedtest). This makes it unsuitable for any work. - The cleaning services are a bare minimum. After one week they changed my linen and towels but didn't vacuum, sweep the floor, empty bins or clean the bathroom. After another 7 days they'd hadn't come to clean again and when prompted they said it would be cleaned that day (but it wasn't). On the 8th day I asked and again they promised to have it cleaned. Whilst I wouldn't mind cleaning myself, there is no vacuum cleaner, cleaning cloths or anything else in the room to clean with, so unless you want to buy your own, be prepared for it to get pretty dusty and the bathroom to get dirty. Cleaning also didn't include replacing the kitchen towels so you'll have to wash these yourself if you're staying for an extended period. - Other than the supermarkets nearby there is pretty much nothing else around Perhaps they're not used to guests having longer stays, but with cleaning services like this, it will become pretty horrible unless guests buy the cleaning products and do it themselves.

A really disappointing experience, the aircon in the room did not work, we were given a double bed even though we had called ahead and were reassured that we had two twin beds. We got a room here as part of a package with Coldplay tickets so the room wasn’t booked directly with the hotel. This was the main reason we called ahead of our stay to ensure we had the correct bed setup - we are father and daughter so a double bed was not appropriate. When I phoned to confirm the person behind the desk said he was too busy with check ins and would call me back- two hours later and still nothing. When I called back the person I spoke to was rushing to get me off the phone, I confirmed that they had our booking and asked if we had a room with twin beds. The person I spoke to advised we had two twin beds and everything was fine, when we checked in after our concert this was not the case. The hotel was fully booked and the bed could not be split into two twins so we had to make do with a double. The room itself was very hot and stuffy, the aircon didn’t work - initially we couldn’t get it to switch on due to the finicky lock on the window but even once on it did not do much to cook down the room. The only positive thing we have to say really is that the breakfast was okay and staff did try and resolve the situation with the bed by coming to check if they could split the bed into two which unfortunately couldn’t be done. The shower was mediocre and there were no toiletries provided in the room - only some soap for hand washing. The shower heat was not consistent, it kept going hot and cold whilst in use. Overall I would not recommend this hotel, I am not sure how this is classed as 4 stars.

Near to airport and just a few stops to zurich city! Hotel is clean and cozy! Only downside is that sometimes it takes awhile for the reception to answer the phone so we had to go down to ask for plates on our own.

Although we had a few minor complaints about this hotel it really was a good place to stay. Like other reviews we could not get the room to cool down. Maybe they hadn’t turned on the air conditioning yet? They also had the flattest pillows I have ever seen. I had to use 2. Bed and room were comfortable. There were a few English tv stations mostly British. Breakfast was amazing. Plenty of food and it was replenished often. Hours were 6-10 weekdays and 7-11 weekends Loredana in the breakfast room was absolutely amazing. Anything you needed she was ready to help. You can also have eggs custom made for you by the chef. Front desk staff was very helpful as well. Zurich is a quick trip on the tram and train. The tram is right behind the hotel and front desk staff is quick to give instructions on how to get there. Be aware Zurich has some of the highest public transport costs in the world. The trip to Zurich is 7 Swiss Francs each way per person. It was very convenient that the hotel has free laundry. Pods were available from the front desk for approximately 2 Francs. The hotel is also within walking distance to a huge mall which also has some grocery stores. McDonald’s and Burger King are also a short walk away