Hotel berhampiran Sihlhölzli, Zurich

The location is easily accessible by walk or 1 station tram. The room is well-decorated. You can walk to main station or along the canal for relaxing or finding something to eat.

The front desk staff is very polite and helpful. Unfortunately, when I arrived the AC in the whole hotel is out of service. However, I got an upgrade in my room. The location is very convenient, you will need to walk 6 mins to reach the closest transport. For cleanliness, the bathroom was ok, but I found at least 7 hairs on the bed and pillows. At night I heard sounds from the toilet. I have inspected it, it is caused by the LED light in the light box. It is basically flickering every 5 mins. The left bottom of the desk has a very sharp corner, it is easy to hit your knee. the room does not have any drinks offered in the fridge. It does not have a toothbrush or toothpaste. It has only a bottle of shampoo mixed conditioner and a bottle of shower gel. Overall is good.

Good value in a great location. We walked from the train station. Enjoyed an excellent breakfast while watching pedestrians and cyclists making their way to work and school. The beds were comfortable, the shower was hot and strong. The young man who checked us in was 5 star. Definitely recommend.

Lovely location with stunning views but do arrange IN ADVANCE with the front desk to have a LUGGAGE VAN meet you at the train station. The hotel does not allow cars to drive up the hill so you must walk which is no issue unless you are carrying/pulling luggage. It's a 10 minute uphill walk (choice of stairs or flat ground). Beautiful hotel and nice rooms, very clean. The outdoor seating area around the tower and outdoor fire pit area could use some maintenance in terms of daily trash pickup and re-staining of wood furniture. Restaurant was delicious. You can also opt to eat at the Hillz restaurant at the bottom of the hill for something more casual if you are staying several nights. There is also a casual food truck type place when the weather is nice.

I have spent 18 days working from JOYN Zurich so think this should be a fairly accurate review of my experience. For context, JOYN is new so may still be working through teething issues, but hopefully this is useful feedback. Pros; - Comfortable, well equipped rooms. I was in one of the largest apartments they offer and it is a good space to spend a lot of time - The kitchenette whilst small is workable and has most of what you'd need - Well located close to the airport and about 25 mins by tram to central Zurich - Nice bathroom and good shower pressure - Gym is good with nice new equipment - Very close to great supermarkets (Coop and Migros next door) - The communal spaces are lovely, including the central courtyard and roof gardens - Strong water pressure from the shower (although the drain didn't seem to be able to cope with the volume of water which meant potential overflowing of the shower unless carefully managed) - The room has a small dishwasher. There were two dishwasher tablets provided and these weren't topped up by the cleaners, meaning you'll need to buy more Unfortunately the cons are pretty significant though, particularly if you want to work from here; Cons - The wifi is atrocious. At best the speeds hover around 1mbps which isn't good enough for stable whatsapp or facetime calls, let alone Teams or Zoom work calls. I thought this may have been my room but is pretty much my experience in all the open spaces including the ground floor communal spaces (see screenshot from Speedtest). This makes it unsuitable for any work. - The cleaning services are a bare minimum. After one week they changed my linen and towels but didn't vacuum, sweep the floor, empty bins or clean the bathroom. After another 7 days they'd hadn't come to clean again and when prompted they said it would be cleaned that day (but it wasn't). On the 8th day I asked and again they promised to have it cleaned. Whilst I wouldn't mind cleaning myself, there is no vacuum cleaner, cleaning cloths or anything else in the room to clean with, so unless you want to buy your own, be prepared for it to get pretty dusty and the bathroom to get dirty. Cleaning also didn't include replacing the kitchen towels so you'll have to wash these yourself if you're staying for an extended period. - Other than the supermarkets nearby there is pretty much nothing else around Perhaps they're not used to guests having longer stays, but with cleaning services like this, it will become pretty horrible unless guests buy the cleaning products and do it themselves.

The hotel is wonderful in many aspects. The interesting thing is that it is located in Walliselen, just right next to Glatt Zentrum shopping department store. The hotel offers air-conditioned rooms and free WiFi access throughout the property. The Internet speed is fast. With the modern electric tram, not only the bus, brings me to reach the city center of Zurich and the Main Train Station in short time. In the room, it provides a flat-screen cable TV, a desk, and a bathroom with shower. At lobby area, I noticed that guests can also enjoy the food corner. There is a vending machines there. When need anything, the 24-hour front reception always is there. Very helpful staffs. I also would like to mention the General manager, Mr. Frank Trapa. He is very friendly. Always regard and care to the guests. :-) So I will come back to stay in this hotel in the near future. Best regards, Dr. Vorravee Pattaravongvisut Man on the Move

A really disappointing experience, the aircon in the room did not work, we were given a double bed even though we had called ahead and were reassured that we had two twin beds. We got a room here as part of a package with Coldplay tickets so the room wasn’t booked directly with the hotel. This was the main reason we called ahead of our stay to ensure we had the correct bed setup - we are father and daughter so a double bed was not appropriate. When I phoned to confirm the person behind the desk said he was too busy with check ins and would call me back- two hours later and still nothing. When I called back the person I spoke to was rushing to get me off the phone, I confirmed that they had our booking and asked if we had a room with twin beds. The person I spoke to advised we had two twin beds and everything was fine, when we checked in after our concert this was not the case. The hotel was fully booked and the bed could not be split into two twins so we had to make do with a double. The room itself was very hot and stuffy, the aircon didn’t work - initially we couldn’t get it to switch on due to the finicky lock on the window but even once on it did not do much to cook down the room. The only positive thing we have to say really is that the breakfast was okay and staff did try and resolve the situation with the bed by coming to check if they could split the bed into two which unfortunately couldn’t be done. The shower was mediocre and there were no toiletries provided in the room - only some soap for hand washing. The shower heat was not consistent, it kept going hot and cold whilst in use. Overall I would not recommend this hotel, I am not sure how this is classed as 4 stars.

The room in here is quite small and it's fitted for a solo traveller but the staff of the hotel was very nice and the processing of our check-in was quite good we didn't run into any problem. And they have free power banks and it's near krispy Kreme and maccas.

It’s the cost effective hotel and the kloten train station is just 2 min away of walking. And Coop supermarket is just 1 min from hotel. So, the location is super nice for me. I can take the train from Kloten station and explore around Switzerland. 🇨🇭

Although we had a few minor complaints about this hotel it really was a good place to stay. Like other reviews we could not get the room to cool down. Maybe they hadn’t turned on the air conditioning yet? They also had the flattest pillows I have ever seen. I had to use 2. Bed and room were comfortable. There were a few English tv stations mostly British. Breakfast was amazing. Plenty of food and it was replenished often. Hours were 6-10 weekdays and 7-11 weekends Loredana in the breakfast room was absolutely amazing. Anything you needed she was ready to help. You can also have eggs custom made for you by the chef. Front desk staff was very helpful as well. Zurich is a quick trip on the tram and train. The tram is right behind the hotel and front desk staff is quick to give instructions on how to get there. Be aware Zurich has some of the highest public transport costs in the world. The trip to Zurich is 7 Swiss Francs each way per person. It was very convenient that the hotel has free laundry. Pods were available from the front desk for approximately 2 Francs. The hotel is also within walking distance to a huge mall which also has some grocery stores. McDonald’s and Burger King are also a short walk away