Hotel Shanghai dengan Tempat Letak Kereta

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

Guest Feedback & Appreciation Hotel: Bellagio Staff Member Recognized: Mr. Gary I have stayed at Bellagio on numerous occasions, both personally and while hosting business partners. Overall, the hotel’s facilities are good and suitable for business travelers. However, I have consistently felt that the service quality does not always match the standard of the facilities. From my observation, many members of the service team are very young, with some being university students or interns. While they are polite, enthusiastic, and willing to help, they understandably lack practical experience. As a result, there have been occasions where commitments made by one staff member were not followed through, requests were delayed, or guests received little or no update on the progress. For example, some service requests took more than 30 minutes before any response or feedback was provided. During my most recent stay, however, I experienced a noticeable difference because of Mr. Gary. Unlike my previous stays, where feedback often ended without any follow-up, Mr. Gary responded promptly whenever an issue was raised. More importantly, he consistently followed up until the matter was resolved. Whenever an immediate solution was not available, he quickly proposed practical alternatives to ensure that my needs were met. His sense of ownership and commitment to guest satisfaction were clearly evident. One example was when I was using the hotel’s meeting room. The meeting room display only supported HDMI, while most modern laptops now use Type-C connections. The hotel did not have a Type-C-to-HDMI adapter available. Upon noticing this, Mr. Gary immediately arranged for the use of a hotel computer as an alternative, allowing my meeting to continue without interruption. This was a thoughtful and effective solution that demonstrated excellent customer service and problem-solving ability. There was also an occasion when I requested a clothes rack for my room. After waiting for more than 30 minutes, it still had not been delivered. Once I informed Mr. Gary, he immediately investigated the matter, ensured the request was fulfilled, and sincerely apologized for the delay. On another occasion, I requested express laundry collection. Unfortunately, the garments were not collected until the following day. After I informed Mr. Gary, he immediately arranged for the issue to be handled. As the delay resulted from the hotel’s oversight, the express service charge was waived. I appreciated both the prompt recovery and the willingness to take responsibility for the mistake. I would also like to offer a suggestion regarding the hotel’s laundry service. I believe there is still room for improvement in handling premium garments. Many high-end clothing brands use removable care labels for comfort, meaning the garments no longer have washing instructions attached. At several other international hotels, the laundry teams are experienced enough to identify the appropriate cleaning method based on the fabric and garment construction, supported by more advanced laundry equipment and processes. At Bellagio, however, the laundry team appeared less confident in handling such items. I hope the hotel will continue investing in staff training and equipment upgrades to further improve this service. Overall, Bellagio offers very good facilities and provides a comfortable environment for both business and leisure travelers. While there are still opportunities to strengthen service consistency across the team, I would like to specifically recognize Mr. Gary for his professionalism, responsiveness, initiative, and strong sense of ownership. His proactive attitude, effective communication, and genuine commitment to solving guests’ problems significantly improved my experience during this stay. Employees like Mr. Gary truly represent the level of hospitality that guests remember, and I sincerely hope the hotel recognizes and encourages more team members to demonstrate the

Sebelum melancong, saya melihat beberapa hotel dan akhirnya memutuskan Pudong Shangri-La. Tidak perlu dikatakan lokasinya selesa. Saya menempah bilik double deluxe di Bangunan Pujiang untuk dua malam. Saya tiba lewat pada malam pertama Selepas turun dari bas, seorang penyambut membantu saya mengambil bagasi saya dan menghantarnya terus ke bilik. Dalam bilik jenis ini, saya diberikan pemandangan bandar dan sebahagian pemandangan sungai (Gambar 3). Keesokan paginya, saya memberitahu meja depan bahawa saya fikir saya boleh mendengar bunyi bising di dalam bilik (saya tidak dapat mendengarnya semasa saya tidur, tetapi saya boleh mendengarnya sedikit pada siang hari saya mengatur untuk juruteknik). lihat dan katakan ia adalah kerana ia berdekatan dengan lif, yang membuatkan kaunter penerimaan tetamu sangat gembira. Hotel ini membantu saya menukar bilik dan menaik tarafnya kepada bilik pemandangan sungai dengan pemandangan Kompleks Bangunan Wanguo (Gambar 1.2). , yang benar-benar bertimbang rasa. Saya bersarapan dua kali di hotel Makanannya kaya, buahnya sedap, dan kopinya sedap. Saya juga mengalami bufet hotel untuk makan malam, yang juga berada di ruang makan Yi Coffee. Salmon dan udang manis semuanya segar, dan babi susu panggang yang rangup juga lazat secara keseluruhan, saya sangat berpuas hati. Kakitangan perkhidmatan semuanya sopan dan baik. Perbezaan harga antara tempoh cuti dan waktu biasa tidaklah begitu besar, yang sangat teliti. Sudah disyorkan kepada rakan-rakan. Saya akan memilih di sini lagi lain kali saya datang.

Persekitaran lobi sangat sederhana, dan saya agak kecewa apabila saya mula-mula masuk, tetapi kemudahan biliknya sangat baik, dan sudut tontonannya sangat baik Duduk di tingkap teluk dengan segelas wain merah dan melihat ke arah Oriental Menara Mutiara, ia tidak terlalu bagus! Perkhidmatan hotel juga sangat baik Terima kasih kepada pengurus perkhidmatan AMY atas ucapan hangatnya! Hotel yang patut disyorkan!

I highly appreciate the outstanding concierge service at Waldorf Astoria Shanghai on the Bund. Special gratitude goes to Brin, Tom and Rookie. They are polite, responsive and highly professional. They kindly helped handle luggage, arranged transportation and offered practical travel tips around the Bund. Every request was dealt with efficiently and attentively. Their thoughtful care made my stay comfortable and pleasant. I will definitely choose this hotel again and recommend it to friends.

這 民宿環境特別温馨，佈置得很有格調，衞生做得很到位。房東人超好，有問題回覆及時又耐心，住得特別舒心，強烈推薦！

Their service excellent. We reach at midnight. The girl was so helpful for us.. I wil give 5 star for the hotel n their services

Persekitaran yang bersih di hotel ini sangat baik, dan perkhidmatan meja penyambut tetamu sangat mesra: ia adalah sangat mudah untuk sampai ke Shangdi dari hotel. Anda juga boleh menghubungi teksi sendiri pesanan dalam masa kira-kira tiga minit Adalah disyorkan untuk membeli kad akses awal apabila pergi ke Disney Anda benar-benar boleh melihat beberapa lagi item hiburan selepas memasuki taman dalam satu jam Saya menyemak sembilan item dalam satu hari dan pada dasarnya mencuba semua yang saya mahu bermain saya mungkin akan datang lagi jika saya mempunyai peluang Hahaha, saya cadangkan untuk membeli semula hotel ini.

Hotel Location is perfect, All scenery places , Internation Resturant and iconic places in shanghai are just few minutes way of Drive, Hotel staff is very coperative, Most special thing about this hotel is, Its newely build Hotel, and they maintain everything perfectly

great hotel to stay when you’re on the budget! the location is good, around like 10-15 mins to the nearest metro station, there’s also a lawson nearby, the room was quite small but the bed was comfortable