It was a great experience overall. We reached the hotel at around 2 PM, but they couldn't check us in due to the Microsoft outage. There was a lot of confusion among other visitors, and the lobby was packed with people waiting for the check-in to start. I appreciate the front desk associate Abegail keeping her calm and composed smile, asking if we had lunch and, if not, to come back after lunch for check-in.
The place was right next to the Nathan Road exit of East Tsim Sha Tsui MTR. That means it is next to Chungking Mansion for all things Indian. So we went to a restaurant inside Chungking Mansion, and by the time we got back, there was a long queue for check-in. Although the line was long, the front office staff quickly processed the check-ins. Mine just took 3 mins by the same front desk staff - Abegail. She also mentioned that I was getting an upgrade because all the Premium rooms with two double bed options were already occupied.
We went to the room and it was awesome! The room was clean, and the pillows were named ”firm” and ”soft” so we could choose which to use. The room had an air purifier. Then, we opened the curtain to a scene showing Hong Kong's reality. While as a tourist, we are usually only privy to the better scenery of the place, we were looking at how cramped the living conditions were in Hong Kong. But to the left of our window was a bell tower and a garden; behind that was the Victoria Harbor *****.
The best part of the hotel is the location and proximity to MTR, which allows you to visit all the places.
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