Villa di Gatlinburg

A surprising find in Gatlinburg. I inadvertently booked this hotel instead of another down the street and was pleasantly surprised and how comfortable the facility was. We usually book a handicapped room (I'm on a walker) and found that there was plenty of space around the room and the features of the handicapped bathroom we excellent. Room and facilities were clean. Staff was polite and helpful. Very quiet and, if we were walking, close to the park side of Gatlinburg (near a lot of restaurants and shopping. Also close to the park entrance. Breakfast area was roomy and comfortable. It was very busy when we were there (but it didn't feel like it) and only drawback was parking was a little tight. Breakfast was typical of these hotels (a couple of hot dishes, such as sausage, eggs, breakfast sandwiches with various breads, juice, coffee). Would recommend!

Perjalanan ulang tahun, bagi saya dan suami, kami benar-benar menikmati semua yang kami lakukan, makanan, hiburan, bertemu dengan beberapa orang hebat dan melakukan sesuatu yang tidak pernah kami lakukan. Hotelnya hebat dan perkhidmatan akan kekal lagi.

Benar-benar nilai untuk wang, persekitaran yang sangat baik, lokasi juga sangat baik, anda boleh berjalan ke jalan utama dalam masa lima minit, sikap perkhidmatan yang baik, tetapi tidak ada kemudahan lain.

Perkhidmatan di hotel adalah baik. Kemudahan ini sangat bersih dan berdekatan dengan restoran yang bagus.

The last time we visited this hotel, the door was left wide opened before we got to the room? Given a key & told to go to this room & the door was opened & bugs were all over the place inside? We did ask for a differ room, but early am, we could hear the staff & the rolling out with th cart/carts right outside our door, but we hadn't had a problem last time we were there, where we were so surprised this time?

The service was great! After checking in Ginger sent a text to ask if everything was good with the room. We had a light out in the bathroom and it was fixed the next morning. The only other thing is the water pressure was low and the heat didn't shut off after it got to the temperature we had it set on it just ran all night and it was so hot even when we turned it all the way down. We couldn't sleep it was so hot! We just cut it off at night and we stayed comfortable all night. Other than that it was a fare stay.

They front desk staff was amazing and very helpful. The rooms where clean to perfection and this is a great location to walk around and enjoy the views! Will be staying here again!