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The Hotel Saratoga, Ascend Hotel Collection

The Hotel Saratoga, Ascend Hotel Collection

4/5102 Ulasan
房間整潔衞生，也很大，設施很好，早餐也很豐盛👍
Homewood Suites by Hilton Saratoga Springs

Homewood Suites by Hilton Saratoga Springs

4.6/5101 Ulasan
BED BUGS!! My son and I were arrived at the hotel for his hockey weekend. My son who was sleeping in the bed, while I slept on the pull out coach, woke me up at 2:30a because he had bugs on him. There we're bugs big and small on the sheets, in his hair, between the mattress and crawling on the wall. I called the front desk and they said they had spray. I went down to get the spray and ask if we could be transferred to another room. He said they had nothing available. I asked to speak to the manager, he said they'd be in at 7a. I tried to call 3 other hotels and they had nothing available. My son ”slept” sitting at the desk. I went down to the front desk at 7:30a and the Assistant Manager did give us another room then and did give us a refund for that nights ”stay”. I personally went out and had to get ”Bed bug spray” and spray our own bags. I also put our clothes through the dryer to reduce the risk of carrying any ”Bed Bugs” home. None of this was suggested by the hotel. Since we've been home, I have to call the General Manager to get an Incident report 3 times over the last 3 days and have gotten 0 response.. This is very poor customer service, other than the Assistant Manager, no one helped or has responded.
Embassy Suites by Hilton Saratoga Springs

Embassy Suites by Hilton Saratoga Springs

4.5/5102 Ulasan
Room was spacious and comfortably fit my family, space was clean as well. Highly recommend!
Surrey-Williamson Inn

Surrey-Williamson Inn

4.8/542 Ulasan
非常 設施：好👍👍 衞生：好👍👍 環境：好👍👍👍 服務：好👍👍
The Adelphi Hotel

The Adelphi Hotel

4.7/5101 Ulasan
After staying at the Adelphi several years ago, my wife and I expected our experience to be as good or better than our previous stay. Unfortunately, this experience was well below our expectations. Our room had no air-conditioning or TV service during our first nights stay. This was brought to the attention of the staff who initially told us that the hotel did not subscribe to the TV channels that were giving us an issue and suggested we stream the TV service. However, that information was incorrect. After waiting a while I had to re-contact guest services who had apparently forgotten about our problems with the room. Shortly after that second call engineering came to our room and had to reboot the TV which, gave us access to the channels guest service had stated the hotel does not have.The room cooling issue was not looked into until our second night. To address the coolong issue guest services moved us out of that room to an upgraded suite. Which my wife and I were pleased with until we tried to watch a bit of TV and the same TV issue occured that we had with our original room. There was also an issue with the shower door being difficult to open and close. To make matters worse we were awakened early in the morning by the construction that was going on in the hotel. Apparently our upgraded suite was next door to on going construction. This was my wife's birthday weekend and was not what we'd hoped it would be.
Courtyard Saratoga Springs

Courtyard Saratoga Springs

4.1/558 Ulasan
We stayed here in May to attend a wedding. It was a great location as we were able to walk downtown. On Saturday we walked to the Farmer's Market & got lunch there. Also the Olde Bryan Inn is close by for lunch or dinner. Our king room had a refrigerator, microwave & a safe. The bed was very comfortable. Even though the hotel was full the weekend we were there due to a college graduation, it was a nice, quiet place . The rooms here are serviced every 2 days. I was surprised that the bed was not made on the day the cleaning staff came in. I had left only a magazine on the bed & was told by the front desk that if there is anything left on the bed, the bed will not be done. This Marriott has a pool & hot tub and a bistro where you can get meals. There was no charge for parking. I would stay here again.

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