buat harga segini sudah termasuk good, kasurnya nyaman bgtt, viewnya bagus, bisa turun ke mall langsung, tp kalo mau stay di sini jgn lupa bawa handuk, sabun, shampo, sikat gigi, odol & hairdryer sendiri yaa😃🙏🏻 karna ini hitungannya sewa apart, room only jadi belum di siapin amenities nya
Our trip to Bromo and Ijen started from Surabaya. Ascott has a great location just beside the Pakuwan Mall, and the people are super friendly during check in and out, and during our stay, they were very helpful to provide anything we need.
The service apartment is spacious and clean. Thanks for a wonderful stay.
Private apartment for rent for your trip. It has facilities like a hotel, with guaranteed cleanliness and health protocols, as well as a view of the city of Surabaya. Located in a luxurious area of Surabaya city.
Terletak di daerah Wiyung bagi Surabaya, ermina at benson pakuwon mall menyediakan penginapan dengan kolam renang peribadi dan WiFi percuma. Apartmen ini adalah 12km dari Stesen Keretapi Pasar Turi, Surabaya dan 12km dari Monumen Bambu Runcing.
Apartmen berhawa-dingin ini dilengkapi dengan 1 bilik tidur, TV skrin rata, dan dapur.
Monumen Kapal Selam adalah 12km dari ermina at benson pakuwon mall, manakala Stesen Keretapi Gubeng adalah 13km jauhnya. Lapangan Terbang Antarabangsa Juanda adalah 22km dari tempat penginapan.
Pertama kali booking di Orchard yg studio dg tambahan extra bed, lalu katanya ada gangguan listrik sehingga dipindah ke Tanglin upgrade ke **R tanpa biaya tambahan. Lokasi sangat strategis karena menempel Pakuwon Mall. Selebihnya cukup saja. Room cukup kecil. Host-nya komunikatif dan dapat ditelpon. Proses ambil kuncinya (kartu akses lift dan pintu mailbox, kunci kamar, kartu parkir) di mailbox dan parkirnya memang membingungkan kalau tidak diterangkan. Untung Host kasih foto2 dan penjelasan serta siap jawab kalau ditelpon.
Penjelasan untuk pengambilan kunci dan parkir sangat jelas. Owner ramah. Tiap ruangan ada ac dan hot waternya joss.. Cuman sayang ada kebocoran di kamar mandi yang berasal dari lantai atasnya. Jadi lumayan mengganggu. Disediakan handuk juga. Dibawah sofa bed harap dibersihkan. Dan tempat jemur handuk nya waktunya dibuang. Udah copot copot
It's very pleasant to stay here. The room is very clean and fragrant. It's also a non-smoking area. Facilities and amenities are complete. Overall, it's very good. The service is also very good and friendly. Moreover, the room with a direct swimming pool view is very beautiful. It was a fun stay here. Will definitely come back here. Thanks a alot.
Hebat
76 ulasan
9.2/10
Semak Ketersediaan
Lihat Semua Apartments di East Java
Terokai Ulasan Tetamu Hotel di East Java
Lihat semua
9,4/10
Amazing
GGuest UserThis was my first time staying at Ascott Surabaya, and the experience was not very memorable for me. When I first arrived, the security staff were not proactive in helping unload my luggage from the taxi.
Secondly, the lobby layout was not particularly impressive in my opinion. However, the staff were fairly friendly and explained the hotel facilities well.
As for the room, it was decent and in good condition. The kitchen equipment was complete, and the microwave, washing machine, and dryer all worked well. The bathroom was clean, although I think it could be redesigned to look more modern.
The check-out process went smoothly, but once again the security staff were disappointing. He just stood there without offering any help to load my luggage into the taxi. At that time I was carrying one large suitcase and one small one, so assistance would have been greatly appreciated. That should be part of a security staff’s responsibility, especially for a five-star hotel.
For the location, Pakuwon Trade Center (PTC) is located right in front of the hotel, making it very convenient to visit Pakuwon Mall, the largest mall in Indonesia.
For me, staying here once is enough. For some reason, I didn’t feel any significant comfort, especially for a five-star hotel, and the attitude of the security staff was very disappointing.
ZZie RZMy wife and I, had an absolutely wonderful stay at Oakwood Hotel & Residence Surabaya. From the moment we arrived, everything felt warm, welcoming, and thoughtfully prepared.
The room was spacious, modern, and exceptionally clean, perfect for a couple’s getaway. We especially loved the cozy ambiance and comfortable bed, which made it hard to leave the room! The facilities were excellent, and having the residence-style amenities made our stay even more convenient and relaxing.
The staff truly made the experience memorable. Everyone was friendly, attentive, and always ready to help with a genuine smile. Their hospitality added a personal touch that made us feel valued and well taken care of.
Breakfast was delicious with a good variety of options, and the overall atmosphere of the hotel was calm and elegant, deal for couples looking to unwind.
We left with beautiful memories and will definitely return on our next trip to Surabaya. Highly recommended for couples seeking comfort, privacy, and top-notch service. 💛
RRevaleriSemua baik. Udh langganan. Kamar bersih. Bisa akses kolam renang. Minus nya cm 1, receptionist nya ga 24 jam. Mungkin bs improve spy receptionist nya jaga 24 jam.
Cchelseabuat harga segini sudah termasuk good, kasurnya nyaman bgtt, viewnya bagus, bisa turun ke mall langsung, tp kalo mau stay di sini jgn lupa bawa handuk, sabun, shampo, sikat gigi, odol & hairdryer sendiri yaa😃🙏🏻 karna ini hitungannya sewa apart, room only jadi belum di siapin amenities nya
GGuest UserThe room is very good, convenient to travel, come with the family, the most problem. The receptionist is kind, cute, polite, recommended for Thai people. There is food around the hotel as well. Come together with many friends, very cool.
GGuest UserThe check in procedure was not efficient and meant we had to wait for several hours for a member of the team to come and check us in. The office kept putting the phone down as they did not speak English but would also not WhatsApp to arrange check in. A lady on the front desk for the hotel assisted in translating. Once checked in all was fine. Gym good also. Deposit of 200k, returned at check out.
RRizki PrimantoMy evaluation of the overall evaluation is quite good. One thing that might be improved is related to its facilities, such as consistent maintenance in the room and access to the lift before entering the room. For current circumstances, I will give 8.5 out of 10 as a result.
NNurahThe apartment is small and worn out. The glass at the kitchen wall cracks. The toilet is dirty too. Needs to renovate and do some painting. The balcony is too small and dirty. The location is very good though as it is connected to the supermall pakuwon.
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