Apartment di Wellington, New Zealand

We arrived here very early as we had been booked on an early flight from Blenheim. we left our luggage and spent the day visiting various places . By three o'clock, when we had been told to come back, we were a bit tired after the early start and lots of walking so were rather dismayed to hear our room wasn't ready. Throughout our three week tour in NZ we heard a lot about staff shortages in the hospitality sector. The receptionist asked housekeeping if they could prioritise our room and about 45 mins later we were able to go up. As compensation for the delay we were given two bottles of wine and some chocolate. We appreciated the gesture although we had said we understood the problems . Our apartment had two bedrooms, one ensuite and the other with a bathroom across the hall. The kitchen was well equipped and we were pleased to have a washing machine and tumble dryer. There is a steep slope up to the entrance to this place which may cause difficulties for some. It is very conveniently located for restaurants, shops and attractions. The harbour area is only a 15 to 20 minute walk away, depending on mobility levels. A good base for exploring Wellington.

A divine experience glamping in a vineyard! ❤️ Had the good fortune of stumbling across Martinborough on my way to Wellington. It's a quaint place with a variety of well appointed cabins with gas fireplaces and spa baths just outside the cute village of cafes, shops and wineries. Their team is kind and hardworking. 💯 Bring your own food since you'll have a kitchenette and food can be limited during the day since most places don't open until evening or the weekends for tourists. Also, recommend driving since it's both expensive and challenging to get around outside of the limited free shuttle. Bikes are available to rent for $40NZD 🤑🤑

市中心，特別方便，房間也是乾淨用具齊全，可以做飯吃，有咖啡、茶葉、糖、胡椒、鹽、巧克力等等包，有洗頭劑護髮素、浴液，有香皂等，很方便，考慮周到；1路2路都路過，機場大巴離得很近

Awesome location for our get together 😊 Such a great night of celebrating and even better service. Your night duty manager was most accomodating and even helped us out when we couldn't get back into the building in the early hours of the morning 🤩 That is what you call commitment 👌🏾 Fa'afetai Wimberrley Payumo - YOU ARE THE BEST!!! Definitely come back again and the room was amazing! Exactly what we wanted and needed 😊

My stay was disgusting and the receptionist (manager) was rude, mean, dismissive and argumentative. She has no empathy, doesn't care, she acted like I was inconveniencing her by just checking in and checking out. She would stare at me with utter distain. No ounce of customer service skills. Then had the audacity to call me rude and told me to get people skills. I was merely reacting to her being nasty and my taking money. She has no professionalism what so ever constantly acts like she is annoyed. She acted like she owned me and was trying to be my mummy She yelled at me and stole my money. The accommodation is disgusting, I dont even know where to start Upon arrival I thought there was no one there, I was left standing there. I didn't realise the receptionist was in the office ignoring me until a lady with a duffle bag went into the office and I asked the lady if someone was there to which she said yes. So I went to pop head in to say hello and the receptionist set on me growling at me and being nasty telling me to get and go away. She was rude and treated me like a criminal during check in. The room was impossible to find but I found it eventually. She heartless and inconsiderate. It's not a hotel it's a hostel Upon check out the receptionist acted like she was pissed off that I wanted to check out. She growled me because I touched the reception desk, there was some old tape hanging off and I kinda played with it and she just kept growling me and yelling at me saying I was ripping it when I wasn't and she wouldn't let me speak or shut up. I had to yell over her to check me out. She refused to give my money back because there was a hair dye transfer from me bright red hair on a towel. I explained the dye is water soluble and it will wash out. Never mind that my makeup and mascara were on the towels. She staring yelling at me and would only give me 80 dollars in the end. She only gave it to me because I argued with her she was going to take the whole 100. I had folded the towels, emptied the rubbish wipes the floors. She had to unfold the towels like literally look through a customer's washing. She was looking for a reason not to give my money back. When I was trying to explain the room situation she yelled at me and talked over me I was just trying to have a discussion about the issues with the accommodation and she yelled at me and growled at me for not complaining sooner. I can actually raise an issue whenever I please. The fridge leaked in the middle of the night and I used a towel to clean that up. Out of courtesy I placed a towel on a pillow to sleep to avoid hair dye transfer. The room was gross the shared toilet and bathroom were gross there was urine on the underside of the toilets. The shared kitchen area was gross There's like a ventilation system above the bed covered with dust, grime and build up which fell on me and the bed so I pulled it away. No mirrors! The draws and furniture are so old and tatty and smell bad.

There are a few Quest hotels in inner city Wellington and it can be easy to be confused about one recommended to you. As in my case. This one is further down Lambton Quay than I would prefer - it’s quieter though. Was spacious for the four of us in the 2 bedroom apartment, we pulled the rollaway bed into the master bedroom so four individuals all got their own beds. The couch & seat in the lounge need replacing, they were covered with blanket & the seat had lost its firmness. Kind of like flatting days. The dispensers in the bathrooms were nearly empty but the cleaning staff did great replenishing our tea, coffee & towel supplies.

I spend most of my time in Asia hotels where you are spoilt for 5 star options at 3 star prices. So it was good to find a hotel in Wellington that didn't break the bank but was nice enough to warrant repeat stays. Lovely, spacious room with kitchenette; very quiet thanks to double glazing; nice bathroom with decent toiletries; and a comfy bed that gave me some of my best sleeps when travelling. Also a guest laundry on the floor. Staff were friendly, eager to help, and accommodating of my special requests. I try not to be demanding but I did have a lot of complicated needs on this long stay, and all were met. The hotel is in a handy location, 10-12 mins stroll into the CBD. There's also a bus stop close by, on the Johnsonville or Grenada route. I didn't bother with nearby restaurants. There's a small supermarket in the Railway Station and a big supermarket on Molesworth St where you can get groceries and ready to eat supplies. You can also buy cheap kitchenware if needed at the nearby Mary Potter Hospice shop and donate it back when finished.

A mixed bag. The guy at reception was as friendly and helpful as could be. Rooms (we took 2 - 6g and h) were clean and had kitchenette but very differentl layouts and sizes. There were some stairs in weird places so not suitable for people with accessibility issues. Rooms werr clean and reasonably modern. Single glazed windows - so a refular hum of noise, but nit bad. There was a weird smell in the corridors and both rooms - not sure what it was - but with windows open it dissipated and we got used to it surprisingly quickly. Rooms were clean. Internet was good. Parking was extremely tight and inconvenient. Location was just above the city, so no great access during the day (using elevator shortcuts to Lampton quay) - a bit of a walk uphill at night though). It was fairly inexpensive so good value for money.

We have always enjoyed staying at QT Museum Hotel. We were given the option to upgrade to a Seaview room on the top floor with an additional charge. Seeing it is a more quiet room compared to my booking request on the 1st floor near road traffic and rubbish bin area, I paid the extra for the upgrade per night for 2 nights. Our room was not serviced well the following day. Rubbish bin in the bathroom being the only one was not emptied. The Bath and Shower gel was not replenished, we had to asked for it to be refilled. the cushions on the bed was still on the floor from the night before, the ironing board was still left out - I did not put it back as the iron was still very hot after ironing my dress for my conference that morning. The gym facilities was very tired with all towels being used and the used towels bin was overflowing. I was very disappointed with my stay this trip, using shortage of staff since Covid is a very old excuse now. Systems and procedures should be in placed by management to ensure the 5 star ratings is upheld. No point upselling or selling more rooms if they cannot keep customers happy to come back again. This was not only my opinion but that of my colleagues. very disappointing!

We arrived here very early as we had been booked on an early flight from Blenheim. we left our luggage and spent the day visiting various places . By three o'clock, when we had been told to come back, we were a bit tired after the early start and lots of walking so were rather dismayed to hear our room wasn't ready. Throughout our three week tour in NZ we heard a lot about staff shortages in the hospitality sector. The receptionist asked housekeeping if they could prioritise our room and about 45 mins later we were able to go up. As compensation for the delay we were given two bottles of wine and some chocolate. We appreciated the gesture although we had said we understood the problems . Our apartment had two bedrooms, one ensuite and the other with a bathroom across the hall. The kitchen was well equipped and we were pleased to have a washing machine and tumble dryer. There is a steep slope up to the entrance to this place which may cause difficulties for some. It is very conveniently located for restaurants, shops and attractions. The harbour area is only a 15 to 20 minute walk away, depending on mobility levels. A good base for exploring Wellington.

市中心，特別方便，房間也是乾淨用具齊全，可以做飯吃，有咖啡、茶葉、糖、胡椒、鹽、巧克力等等包，有洗頭劑護髮素、浴液，有香皂等，很方便，考慮周到；1路2路都路過，機場大巴離得很近

Awesome location for our get together 😊 Such a great night of celebrating and even better service. Your night duty manager was most accomodating and even helped us out when we couldn't get back into the building in the early hours of the morning 🤩 That is what you call commitment 👌🏾 Fa'afetai Wimberrley Payumo - YOU ARE THE BEST!!! Definitely come back again and the room was amazing! Exactly what we wanted and needed 😊

My stay was disgusting and the receptionist (manager) was rude, mean, dismissive and argumentative. She has no empathy, doesn't care, she acted like I was inconveniencing her by just checking in and checking out. She would stare at me with utter distain. No ounce of customer service skills. Then had the audacity to call me rude and told me to get people skills. I was merely reacting to her being nasty and my taking money. She has no professionalism what so ever constantly acts like she is annoyed. She acted like she owned me and was trying to be my mummy She yelled at me and stole my money. The accommodation is disgusting, I dont even know where to start Upon arrival I thought there was no one there, I was left standing there. I didn't realise the receptionist was in the office ignoring me until a lady with a duffle bag went into the office and I asked the lady if someone was there to which she said yes. So I went to pop head in to say hello and the receptionist set on me growling at me and being nasty telling me to get and go away. She was rude and treated me like a criminal during check in. The room was impossible to find but I found it eventually. She heartless and inconsiderate. It's not a hotel it's a hostel Upon check out the receptionist acted like she was pissed off that I wanted to check out. She growled me because I touched the reception desk, there was some old tape hanging off and I kinda played with it and she just kept growling me and yelling at me saying I was ripping it when I wasn't and she wouldn't let me speak or shut up. I had to yell over her to check me out. She refused to give my money back because there was a hair dye transfer from me bright red hair on a towel. I explained the dye is water soluble and it will wash out. Never mind that my makeup and mascara were on the towels. She staring yelling at me and would only give me 80 dollars in the end. She only gave it to me because I argued with her she was going to take the whole 100. I had folded the towels, emptied the rubbish wipes the floors. She had to unfold the towels like literally look through a customer's washing. She was looking for a reason not to give my money back. When I was trying to explain the room situation she yelled at me and talked over me I was just trying to have a discussion about the issues with the accommodation and she yelled at me and growled at me for not complaining sooner. I can actually raise an issue whenever I please. The fridge leaked in the middle of the night and I used a towel to clean that up. Out of courtesy I placed a towel on a pillow to sleep to avoid hair dye transfer. The room was gross the shared toilet and bathroom were gross there was urine on the underside of the toilets. The shared kitchen area was gross There's like a ventilation system above the bed covered with dust, grime and build up which fell on me and the bed so I pulled it away. No mirrors! The draws and furniture are so old and tatty and smell bad.

There are a few Quest hotels in inner city Wellington and it can be easy to be confused about one recommended to you. As in my case. This one is further down Lambton Quay than I would prefer - it’s quieter though. Was spacious for the four of us in the 2 bedroom apartment, we pulled the rollaway bed into the master bedroom so four individuals all got their own beds. The couch & seat in the lounge need replacing, they were covered with blanket & the seat had lost its firmness. Kind of like flatting days. The dispensers in the bathrooms were nearly empty but the cleaning staff did great replenishing our tea, coffee & towel supplies.

I spend most of my time in Asia hotels where you are spoilt for 5 star options at 3 star prices. So it was good to find a hotel in Wellington that didn't break the bank but was nice enough to warrant repeat stays. Lovely, spacious room with kitchenette; very quiet thanks to double glazing; nice bathroom with decent toiletries; and a comfy bed that gave me some of my best sleeps when travelling. Also a guest laundry on the floor. Staff were friendly, eager to help, and accommodating of my special requests. I try not to be demanding but I did have a lot of complicated needs on this long stay, and all were met. The hotel is in a handy location, 10-12 mins stroll into the CBD. There's also a bus stop close by, on the Johnsonville or Grenada route. I didn't bother with nearby restaurants. There's a small supermarket in the Railway Station and a big supermarket on Molesworth St where you can get groceries and ready to eat supplies. You can also buy cheap kitchenware if needed at the nearby Mary Potter Hospice shop and donate it back when finished.

A mixed bag. The guy at reception was as friendly and helpful as could be. Rooms (we took 2 - 6g and h) were clean and had kitchenette but very differentl layouts and sizes. There were some stairs in weird places so not suitable for people with accessibility issues. Rooms werr clean and reasonably modern. Single glazed windows - so a refular hum of noise, but nit bad. There was a weird smell in the corridors and both rooms - not sure what it was - but with windows open it dissipated and we got used to it surprisingly quickly. Rooms were clean. Internet was good. Parking was extremely tight and inconvenient. Location was just above the city, so no great access during the day (using elevator shortcuts to Lampton quay) - a bit of a walk uphill at night though). It was fairly inexpensive so good value for money.

We have always enjoyed staying at QT Museum Hotel. We were given the option to upgrade to a Seaview room on the top floor with an additional charge. Seeing it is a more quiet room compared to my booking request on the 1st floor near road traffic and rubbish bin area, I paid the extra for the upgrade per night for 2 nights. Our room was not serviced well the following day. Rubbish bin in the bathroom being the only one was not emptied. The Bath and Shower gel was not replenished, we had to asked for it to be refilled. the cushions on the bed was still on the floor from the night before, the ironing board was still left out - I did not put it back as the iron was still very hot after ironing my dress for my conference that morning. The gym facilities was very tired with all towels being used and the used towels bin was overflowing. I was very disappointed with my stay this trip, using shortage of staff since Covid is a very old excuse now. Systems and procedures should be in placed by management to ensure the 5 star ratings is upheld. No point upselling or selling more rooms if they cannot keep customers happy to come back again. This was not only my opinion but that of my colleagues. very disappointing!

Location location location! Absolutely fantastic central location. Blink and you’ll miss it… we must’ve driven past 3 times before spotting it. Two bedroomed apartment, although a bit tired it certainly does the job. Beds are very comfy, bedding is what you can expect from a good 4 star hotel. Great to have a washing machine and dryer combo (especially with kids). The only not so great thing is the older dishwasher, passed its date of usage. It leaves residual on the glasses and cups. KC takeaway was the best Asian food I’ve had in a while!

A divine experience glamping in a vineyard! ❤️ Had the good fortune of stumbling across Martinborough on my way to Wellington. It's a quaint place with a variety of well appointed cabins with gas fireplaces and spa baths just outside the cute village of cafes, shops and wineries. Their team is kind and hardworking. 💯 Bring your own food since you'll have a kitchenette and food can be limited during the day since most places don't open until evening or the weekends for tourists. Also, recommend driving since it's both expensive and challenging to get around outside of the limited free shuttle. Bikes are available to rent for $40NZD 🤑🤑

Great customer service, the rooms were well designed and a good size. They had all the modern features you’d need and like for a trip. Bed was comfortable and the room was clean. Main reason for the review is the customer service, I’ve stayed at quest hotels whilst traveling a fair amount. Hands down one of the best by far. The staff went out of there way to make my stay as comfortable and easy as possible. Would recommend 5 stars.