Apartments di Lombardy, Italy

It was a wonderful experience. The room was spacious and clean. Only downside was getting to the property at first as it looked like a 1 minute walk on Google maps, but it's more like 10-15 minutes. We were delighted with the little can as we were getting married soon, and the red can has the word what we use in Chinese wedding meaning double happiness. Owner was responsive and friendly. Highly recommended.

避雷 Usually, I leave positive reviews for hotels, but unfortunately I had a very disappointing experience staying at Be Mate CityLife in Milan. From the moment we entered the apartment, there was a strong unpleasant smell, similar to mould, coming from the bedrooms. The odor was noticeable throughout the stay and made the apartment very uncomfortable. Even the housekeeping team acknowledged the smell. However, on the day of check-out, the hotel denied all feedback regarding the issue. We reported the matter immediately to both the hotel and Trip.com. More seriously, I injured myself on the bathroom door handle within just a couple of hours of arriving, due to sharp handle and the narrow passage space. Instead of showing genuine concern or taking responsibility, the hotel’s response was extremely disappointing. They stated that the door was “designed in a way that it can swing back and forth” and suggested that the incident was due to not knowing “how to properly use it.” In fact, I had not even touched the door when the injury occurred. I found this response inappropriate and dismissive toward a guest who was injured on their property. On the other hand, Trip.com handled the situation professionally and showed genuine human care throughout the process, which I sincerely appreciated. Unfortunately, due to the hygiene issue, unpleasant smell, and the hotel’s attitude toward customer safety and feedback, I would not recommend staying here.

To get an access key, We have to go to another building around 3 blocks away in order to get a key. The inconvenience is, appointment had made to me in front of one Villa’s door. We found other guests waiting there to but there is no more instructions for access. We have to call property and finally find out that their office just like at the next two - three rooms. I don’t understand why they didn’t make appointments at their office at first time. We we were feeling frustrated while we had been asked from the villa’s owner why we stood there in front of their property. The room is quiet good actually.

First, the location: It looks close to the exhibition hall on the map, but the walk isn't very straightforward, a bit circuitous. Parking: There's a charge for parking, but you can find free spots on the street outside if you're lucky. Room: The room is quite spacious, with a very large bed and a small balcony, which is excellent! You can see snow-capped mountains, watch the sunset, and even hang clothes to dry. Unlike most hotels with dim lighting, this hotel's room has plenty of lights; it's the brightest hotel I've ever stayed in, which is fantastic. There's a bathtub for soaking, but both the tub and sink drains were broken. I'd suggest they improve their maintenance. Downside: No kettle.

Out of all the places I stayed during my 18-day trip to Italy, this hotel offered incredible value for money. The room was huge, about 100 square meters, and came with a fully equipped kitchen (utensils, knives, a freezer in the fridge, dish soap, a microwave, and a dishwasher – perfect for buying groceries from Milan Central Station B1 and cooking your own meals). There's an elevator, and they even provided eco-friendly linen slippers! The bed was very comfortable, and the hairdryer had great power. The front desk is only open until 8 PM, but the check-in lobby offers free water and coffee 24/7, and they put out complimentary snacks every morning. The room key also opens the main gate. It was incredibly comfortable and clean, absolutely flawless. I would definitely stay here again next time I'm in Milan!

Hygienic: The room is clean and tidy. The fly in the ointment, the washing machine is poor in hygiene, and the inner tube has not been cleaned. Environment: Quiet and comfortable, there are convenience stores and pizza shops downstairs. Metro Line 4 is right at the street, very convenient.

The apartment is in a great location close to the metro, buses and the tram. It is a quiet area about 15 minutes from the city center. There were several problems though. We were traveling on dome hot days and we wanted to use the AC. We were informed that it was not the ”season” for AC therefore they would not turn it on. The info on this apartment clearly stated that there was AC. Apparently it's only available at certain times so make sure to check. We were told to open the windows but I stated that I had terrible allergies and there were alot of mosquitos. Of course what happened is that I got really bad allergies and was bitten by mosquitos all over. Also, when you book a place that has a kitchen it is a reasonable expectation that it will have some utensils or plates or a pot or pan. There is absolutely nothing. So if you are planning to cook you would have to bring your own utensils.

The location is excellent — just a 1–2 minute walk from Cadorna Station, making it very convenient for getting anywhere in Milan. The apartment is equipped with a small kitchenette, refrigerator, and basic tableware, which makes it suitable for short stays. There’s also a supermarket nearby, so it’s handy for preparing simple meals — a good way to save on food costs in expensive Milan. That said, remember this is Italy — don’t expect luxury or unnecessary extras. Think of it as offering the essentials for a comfortable, modern stay. One thing to note: the check-in process can be a bit tricky. You’ll need to send photos of your passport online first, and only afterward will you receive access instructions for the apartment. It’s a bit of a hassle, but once you’re in, everything works smoothly.