Hotel Dengan bar di Kumamoto Prefecture, Japan

Very great stay, was also very surprised with the staff’s English communication, flexibility. And their hair dryer - refa.

Kurokawa onsen was the highlight of my trip to Kyushu. So I splurged on this accomodation. I chose a room with river view and it was the best decision. Love the stay so much. Staffs were lovely and helpful. They speak good English and Mandarin. Lobby was spacious. Plenty of spaces to chill and chat as a family. The onsens were abundance to choose from. Breakfast was awesome, so was dinner. We got the room with 2 beds and 2 futons. We all enjoyed our stay so much

This is definitely a fabulous and fantastic experience living in a Ryokan, and this Ryokan is also reputable among local people, which means it is highly recognized by Hitoyoshi residents. Some local residents also spend their time in this Ryokan as a relaxing journey. I ordered the room with breakfast served, and it looked so amazing and delicate. I hope to visit here again in the near future if there will be any chances. I absolutely love this little town.

The room was super clean, well decorated and full equipped. The checkin process was easy. The hotel uses the machine for checking in and out. During my check in, there was a staff to facilitate me with it. The staff was really nice. They provided various amenity kits you can pick them up at the lobby to use in your room.

It’s the first hotel that I’ve been to in Japan that had a normal check-in procedure through the receptionist rather than a machine, and you’re greeted upon entry. The location is so perfect and considering it’s right next to the train station, I didn’t hear a thing. Also the room for the price was very comfortable and spacious!

The resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano. Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.

Location is close to kumamoto station, you only need to take the tram for 1 stop. Alternatively, there is also a paid shuttl bus by the hotel that takes u around. We got a room change because our original room had an insect, the staff was quick and nice about it. Room style is quite old school as it is an old building. There’s also a kumamon mascot that greets u at the lobby :)

There is a strong odor inside the whole room, it smells like moist and very unpleasant. We had to use air freshener to make it more breathable. The room is in old condition and not clean enough. Bathroom is very tiny. Expect a long walk from lobby to the room if you stay in East wing, which is not so convenient for elderly. Upon checking, the air conditioning vent is all clogged with dust. They need to pay more attention in cleaning. The only good thing is the free child playground and the food quality is pretty good.

U can choose the Hotel rooms concept and guests won’t find it boring to stay in. Overall is good and strongly recommend

Everything is great!!!!! Highly recommended!! Views are awesome at both day and night time, giving different vibes, room is nice and clean, staff are friendly and welcoming, recommend going to the bar for a drink they serve good cocktails, and big thanks to the bartender who have helped me out with the crisis situation 🤣