Hotel Dengan bar di Kumamoto Prefecture, Japan

The hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.

This is definitely a fabulous and fantastic experience living in a Ryokan, and this Ryokan is also reputable among local people, which means it is highly recognized by Hitoyoshi residents. Some local residents also spend their time in this Ryokan as a relaxing journey. I ordered the room with breakfast served, and it looked so amazing and delicate. I hope to visit here again in the near future if there will be any chances. I absolutely love this little town.

Loved our stay at this hotel. The beds were a good size and comfortable, and the kitchen came fully equipped with everything we needed. The room also had a washing machine with a bathroom drying function, which was really convenient. The receptionist was friendly and welcoming, and paid parking was available just next to the hotel. There’s also a convenience store right across the street within walking distance. Despite our room being located near the lift, it was surprisingly quiet and we had a good rest throughout our stay.

Room is big & clean. Pillow not very comfortable. The shower room is small, good to have a shelf to put toilette. Staff are very friendly. They tried their best to communicate with us. Breakfast & dinner spread is very good. But almost similar range after 3 nights can be a little overwhelming. Onsen is good.

The hotel is obe of the biggest in the area. We were fetched by the hotel’s van bexause it was raining. But it is walkable from the bus stop. There is free coffee and snacks in the lobby area. And also free beer in the bar. The onsens are very big and clean. Both public and private ones are super nice and clean. The private onsen did not have towels so make sure to bring your own. Rooms are big and clean with the view of the creek or river. Staffs are nice and approachable

The room was new and the service was good. You absolutely must try the complimentary 60-minute hot spring bath; although it's a large public bath, the environment is very comfortable. The location is a 3-minute walk from Suizen-ji Temple and about a 17-minute taxi ride from Kumamoto Castle. Breakfast and dinner were also delicious.

The resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano. Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.

The dinner food is very rich and fresh, the breakfast is as delicious, there is Asu Shrine nearby, and the private hot spring is very enjoyable. Definitely come again next time.

This is an established five-star hotel. I've stayed at Nikko hotels in several locations, and they've all been great. The staff member was very kind, personally escorting me to my room and explaining all the facilities and how to use them. It was a very satisfying trip.

Nice room which is quite generous in size compared to a standard Japanese business hotel. Only a bit on the dark side, so could use with better or brighter lighting. Location is very near a tram stop but convenience stores aren't close and not many places to eat around there. There was a yakiniku place nearby but it was fully booked so I ate dinner in the hotel but honestly the buffet wasn't very good in terms of taste. The payment for the buffet was also not reflected in my IHG one account. There is a coffee machine in the lobby for guest use (free). The best parts of this hotel are the friendly and helpful staff and the size of the rooms.