Hotel Dengan bar di Utrecht Province, Netherlands

Chose this place in Utrecht due to the room size. Location's quite a walk away from the central train station, and room is away from the reception so not much service encountered. Main building of hotel was undergoing renovation works, but other than during check-in the works did not affect us. Room size was good, but the toilet was small. Basic ammenities provided.

Overall, we had a very good stay. The location was excellent, very close to the city centre, and parking was easy and convenient. I also really appreciated the small touches in the lobby, such as sweets, apples and water for guests. These details created a welcoming first impression. The bathroom had a little wasted space and no shelving to put toiletries. Unfortunately, there were some security concerns that the hotel should take seriously. At check-in, our room number was said out loud by the front desk clerk, which should not happen for guest safety and privacy reasons. A second issue was the handling of an additional room key. When I asked for another key, only the room number and name were requested. No ID was checked and no other verification was carried out. That makes it too easy for someone to potentially request access to a room. The most concerning part was that a housekeeper took my active room key with her. If anything had gone missing and that key had been used, I would have had no way to prove that I was not responsible. This felt like a serious staff training issue and something the hotel should fix immediately. With better staff training around room numbers, key handling and identity checks, this could easily be an excellent hotel.

Het verblijf an-sich was prima. Kamer was netjes en schoon en de bediening vriendelijk. De prijs van de kamer was echter heel erg hoog. Dit terwijl de verdieping waar ik zat werd verbouwt en je eerst binnenstapt in een bouwval. Dit stond niet vermeld tijdens het boeken en was dus een onaangename verrassing. Bij het ontbijt serveert het hotel geen vlees. Domper. Maar wel de reguliere prijs wat in hotels gevraagd wordt. De prijs, het ontbreken van bacon bij het ontbijt en de onaangename verassing van de verbouwing hebben er voor gezorgd dat ik in het vervolg elders geen ga als ik in de omgeving ben. Niet voor herhaling vatbaar.

I booked with Trip.com and chose the wrong dates. Upon asking the hotel staff to change it I was informed that trip.com did not allow it and vice versa. I am a business and leisure traveller who travels at least 15 times a year. My business on *********** has never had such a problem. Never using this service again.

Vond bij het diner de maaltijdsalade minimaal terwijl ik een grote besteld had. Daarbij had ik nog een extra broodplank besteld en die kwam pas toen ik de salade al op had. Toen we om 23.00 bij het hotel kwamen wilde we nog een drankje doen maar de bar was al dicht. Erg jammer. Verder was het oke

Accommodation in Utrecht is really expensive, and this was the cheapest place I could find that was also relatively close to the train station. I didn't have high expectations initially, but when I arrived, I saw two very fancy outfits displayed at the entrance, and I realized this place was more than it seemed. It operates as a hostel, a bar, and a restaurant, and there's even a study area on the ground floor. A quick search revealed that this place is a converted church, and it's hard to imagine having the experience of staying a night in a church. Since I needed to work, I went to the study area in the evening and stayed until midnight. The restaurant had already closed, and everything was very quiet, creating a truly unique atmosphere. Then, when I woke up the next morning and looked downstairs, the ground floor was already full of people working – so diligent! P.S. Both check-in and check-out are self-service, making it an introvert-friendly hostel. If I ever get the chance to visit Utrecht again, I would definitely consider staying here.

Great location close to train station and centre. Unfortunately our towels weren’t changed after a 2 night stay despite requesting this and cups/glasses not cleaned

Location is top notch, right in the city centre of Utrecht. Check in was smooth. I arrived early and they kept my luggage while i roamed around until the actual check in time. Room was okay as i was alone, but probably can be a bit tight for 2 persons. Nice breakfast spread, wish there are more choices of cereal. i personally love the make-it-yourself waffle! Price a bit steep, but convenient if you need to be in the city.

Great location in a relatively quiet neighborhood. There is a nice coffee aroma coming from the Douwe Egberts factory. A few times there was some noise from the adjacent parking lot, but fortunately that was brief. Clean rooms. The shower had an annoying leak; I had to put a towel on the floor so I wouldn't have to listen to the drips. The shower cubicle itself is very small. The windows have been due for a cleaning on the outside for a while. But those are just minor things. Overall, it was fine and I am considering staying there again next time.

The location is fantastic, with the entrance right on the ground floor of a shopping mall. It's incredibly convenient to just grab some things and take them straight back to the hotel. It's also only about a 5-minute walk from the central station, though you do have to go to the second floor of the mall from the station and then find an elevator down to the first floor to reach the hotel entrance. The staff were amazing, and most of the breakfast items were uploaded (presumably meaning they were readily available or well-presented). The hotel's only drawback is the terrible soundproofing. You can clearly hear people walking upstairs, and even a door closing next door makes the table in the room shake. If you don't mind the noise, this hotel is definitely the top choice in Utrecht.