Hotel Dengan Breakfast di Heilongjiang, China

The warmth of Harbin truly embraced us right from our first stop! Check-in was an absolute delight; they showered us with so many thoughtful gifts, I almost felt my own hand warmers were overkill because what they provided was so comprehensive and considerate. They even put our IDs in adorable cardholders. After a day out, we returned to find welcome fruits and a special bowl of *youtiao mian* (fried dough twist noodles). My partner, a Northeasterner who often lives away from home, was incredibly excited, saying it had been ages since he'd had it – he was truly satisfied. The location is also fantastic, within walking distance of Central Street and Hongzhuan Street Morning Market. On our first day, the snowman outside the hotel lost an eye, but by the next day, it had been fixed! When we checked out, they even gave us some local dried blueberries. Honestly, this has been the most thoughtful and attentive hotel experience I've had in all my travels across the country.

This was the most satisfying hotel of our trip to Northeast China, offering incredible value for money (especially compared to Central Street). The location is super convenient, with a mall right downstairs. You don't even have to step outside to enjoy a variety of cuisines (which is a huge plus given how cold it gets in winter!). I highly recommend Lao Chang Chun Bing. The supermarket on the B1 level has all the Harbin specialties at great prices and guaranteed quality. Since we rented a car, we got free parking vouchers every day. The room was very spacious, and our whole family was really happy with it. I definitely recommend it to all my Southern friends! I saw some reviews saying the facilities didn't match the photos, but I didn't find them old or outdated at all – you can totally dismiss those worries. Our little one loved taking a bath every day… After freezing while admiring ice sculptures and playing in the snow all day, a warm bath at night was just heavenly!

The hotel boasts an excellent location, being close to both the morning and night markets, as well as several important riverside attractions. Dining and shopping options are also very convenient. The rooms are spacious with a practical layout, and basic amenities were mostly in place. As Heihe's morning market is quite famous, we opted not to have breakfast at the hotel, so I can't comment on that. However, the cleanliness was not up to par; there were small flying insects in the room, likely coming up from the drain. The service also left much to be desired. Not only did they fail to accommodate our request for a room away from the elevator, but they assigned us a room right by the elevator entrance, citing room type as the reason. Later, we discovered that rooms of our booked type were indeed available further from the elevator. Furthermore, to borrow an umbrella, we had to pay a 50 deposit per umbrella. While it was refunded immediately upon return, it still left a slightly unpleasant feeling for a hotel guest.

On my last day in Harbin, a heavy snowfall arrived just as promised – it was truly a perfect send-off! ❄️ It felt like the entire city was bidding me farewell, incredibly romantic. Choosing this hotel near the airport was a brilliant decision! The 24-hour free airport shuttle made catching an early flight stress-free. After several days of sightseeing, it saved me the hassle of extra travel, which was so considerate. I had an amazing time in Harbin, and this snowfall was the perfect end to my trip. The romance of this city and the warmth of its people will stay with me. I'll definitely come back again! Highly recommend this airport hotel.

Stayed here again, and my impression is consistently great. The environment is just as warm and inviting as ever, offering a stark contrast to the sub-zero temperatures outside. The service remains incredibly friendly, with staff always greeting you warmly. Although the late-night diner offers a simple menu, it provides a lovely touch of warmth. For a hotel of this size, the breakfast selection is quite varied and satisfying.

A perfect stay! I spent two nights from Jan 2nd to 3rd and was thoroughly impressed with Ocean Ritz! The European-style decor is exquisite and grand, boasting both beauty and quality – every photo taken here looks fantastic. The service was truly a highlight; the staff were warm, polite, efficient, and attentive, always going above and beyond to help, showing thoughtfulness in every detail. The room was clean and spacious, with great floor heating that made for a comfortable sleep. The entire experience was smooth with no complaints, and both the service and decor exceeded my expectations. I'll definitely choose this hotel again next time I'm in Harbin!

I got my period at night and had a terrible stomachache. I called the front desk to ask if they sold sanitary pads. The young man at the front desk said a staff member would bring them up shortly. A little while later, the staff not only brought sanitary pads but also a cup of brown sugar water. For service to go above and beyond like this, the hotel truly puts its heart into it. I absolutely have to give them a huge thumbs up!

The room was quite warm, and the twin room was very convenient as the two beds could be pushed together, which is great when traveling with kids. The buffet was also delicious, especially the desserts – I've never had such good desserts at a buffet before. Plus, they offer a free shuttle directly to the main scenic spots, which is incredibly handy. The outdoor scenery is also excellent; the panoramic king room offers a night view of the Ice and Snow World, just make sure you don't book the wrong one.

Staying at the Mercure Harbin Central Street Sophia during my trip to Harbin was absolutely the right choice! I'm extremely satisfied! 🌟 Convenient Location: Just two blocks ahead is Central Street, leading directly to the Madieer Ice Cream Shop and the popular Russian restaurant Tados, about a 5-minute walk. One block behind is St. Sophia Cathedral and Daoli Vegetable Market, perfect for both dining and sightseeing, also a 5-8 minute walk. If you want to visit the Red Brick Morning Market, it's about a 12-minute walk. In the morning, you can also pass through Central Street before the crowds, which offers a unique charm. Harbin weather can be quite cold, so being able to easily return to the hotel to rest and recharge when tired is incredibly important, and this hotel's location is perfect for that! 🌟 Hotel Service: The service was incredibly thoughtful and attentive! The front desk staff were all very enthusiastic, generous with complimentary souvenirs, and went out of their way to meet our needs, always considering things from a traveler's perspective. The breakfast was rich and varied, with fresh food and freshly squeezed juices – you can really eat your fill and eat well! The housekeeping aunties were also warm and polite. I ordered water for the room, expecting a wait, but it arrived in less than a minute! The hotel has robots that can deliver takeout to your room, so you can enjoy popular hot dishes without leaving. The room was perfectly equipped with a humidifier, air purifier, and earplugs – attention to detail was exceptional! If I come to Harbin again, I will definitely choose Mercure Hotel. This experience truly exceeded the price, and I'll be recommending this hotel to my friends! 😚

Facilities: An older luxury hotel, but generally well-maintained. The bathroom is a bit small and cramped. Cleanliness: Decent. Environment: Excellent location right by the Songhua River with expansive views, including the Ice and Snow World. A subway station is a convenient 3-minute walk away. Service: A bit inconsistent. (1) While checking in at the lobby, the staff didn't manage the queue well, leading to my check-in being forcibly interrupted and interjected by a stranger. (2) I checked in around 7 PM that evening, dropped my luggage in the room, and went out for dinner. I returned to the room at 10 PM. Upon entering, I immediately noticed the room was cold, despite the air conditioning being set to the highest temperature (35°C) and maximum fan speed. Hotel maintenance was dispatched. The engineer checked the vent and claimed the temperature was normal, stating the room was cold because a window hadn't been closed tightly (leaving a small gap). I pointed out that in other hotels in Harbin with similar central heating, the rooms remained warm even with an open window, suggesting it wasn't due to a window not being fully closed. The engineer still insisted it was the window and left after locking it. However, the room's heating clearly had an issue, with the indoor temperature only reaching 18-19°C. This resulted in me having to switch rooms close to 11 PM, with all my belongings already unpacked. (3) Regarding situation (2), the duty manager and staff who assisted with the room change that night were all very friendly and helpful. However, the hotel did not proactively offer any compensation for the trouble caused. Subsequently, upon my request, I was given a cup of coffee. As the party at fault, the hotel's response to the inconvenience and trouble caused to the customer seemed to lack sincerity.