Hotel Dengan breakfast di Kent, United Kingdom

Stayed in Room 265 near the elevator area and unfortunately the noise insulation was very poor. The fire door beside the lift slammed loudly throughout the night whenever guests passed by, making it almost impossible to sleep. The hotel should really install soft-closing hinges to reduce the noise for nearby rooms.

A return trip to this hotel a professional operation with genuine and helpful staff. The only drawback was the complimentary tray had fallen off its shelf so looked untidy on entering the room. Very apologetic and offered to put this right but really no trouble to pick the tray up ourselves. A good size twin room and great choice for breakfast. Enjoyable stay.

When I arrived at the hotel, there was a clear sign on the front desk that there wont be any car park space available. They never told us they charge £12.50 for overnight parking. As we were travelling on a motorcycle, we found an unmarked space in a quiet unused corner of the hotel near the rear staff entrance, because the rain was really heavy and we have had to lug our panniers into the building. I found out later that the hotel charged me £12.50 for overnight parking. They claim that our bike was on their premises and they were entitled to charge us even though we weren’t given a proper car park space.

There is a fantastic place to relax. The stay was peaceful, the food was excellent, and the breakfast was just perfect. A truly great spot for a restful getaway!

I booked for my Anniversary, but last minute had to upgrade to a family room last minute and the staff were very accommodating and welcoming

The room was sparse and not inviting but for a single night to stay seemed ok. The shower was ok and the hairdryer would have benefitted from a note on it's use but when I eventually worked it out it was fine. The beds were very shakey and didn't feel very secure when rolling over in them. They felt as though they were going to break.

Good clean hotel in good location. Nice bar area. Hotel has pool with jacuzzi,steam room and sauna which could do with a bit of a refurb. Decent Gym. Overall a good hotel

Stayed here for 3 nights in August 2025, and it was lovely. The hallways can be a bit confusing, so watch out for the room number signs so you don't end up in a random unknown hallway. The room was clean and spacious enough for 2 people, very clean too. My room had a great view of the courtyard and a partial view of the sea. There were a few guests singing and playing piano downstairs on our last day, which was a joy to watch. There's only one elevator in the hotel, and it can take really long to get to your floor, which can be a bit irritating. We also asked for housekeeping to clean our rooms for 2 days, and we could tell the bedsheets weren't changed (I spilled a bit of coffee on one side and it was still there all 3 nights). The towels also weren't changed, so we had to call reception for new towels. There's a Costa downstairs in the lobby, which is terrific - if only you could order! It seems that the hotel staff double as the Costa baristas, so we stood for maybe 30-40 minutes just waiting to be served. Other than that, though, our stay was great. The hotel's location is perfect; right in front of the sea and about 10 minutes walk to the shore.

The room was a huge improvement on the one we previously had. That was ok but tired. Everything was good except for the pillows they were very poor. The bedding wasn’t to my taste but that’s just a personal preference

Good value for the price I paid. You need to get an entry code number from reception before gaining entry to the parking at the rear of the hotel. The hotel no longer serves a cooked breakfast but I found the continental breakfast sufficient.