Hotel Family di Xinjiang, China

At first, I thought I was in the wrong place. The service was excellent, and the food was great. I've never experienced this kind of treatment, even in the most expensive hotels I've stayed in before. The room was also very nice. This wasn't the most expensive hotel I stayed in during my Xinjiang trip, but it had the best service. It was fantastic! I would definitely choose this hotel again if I went back.

This is my first time writing such a detailed review, and I just have to give this place a shout-out, even though my photos are pretty mediocre. I was in Altay for a business trip, and I wasn't thrilled with the hotel my partner booked. So I switched to this one, and I definitely made the right choice. I absolutely loved the hotel's vibe. It seemed like a lot of ski enthusiasts were staying here. It's quite new, and the layout is exactly to my liking. The breakfast was truly excellent. They had rice noodles, which I, a 'southern big potato,' love, and also regular noodles. The laundry room wasn't crowded, and there was a lovely lady in the lobby – she was so beautiful! It seems attractive people gravitate towards attractive hotels. They also have their own coffee bar, and the in-room capsule coffee machine was my absolute favorite. The location is super convenient, right on the main street in the city center, with snowy landscapes on both sides. There are various restaurants right outside the main entrance. The room was spacious enough to fit most ski equipment. It's clear they really understand the ski market. They also offer airport pickup, which is a huge plus. I'll definitely bring my family here next time, and I want to stay in a duplex!

Traveling with friends, the room was really nice and very clean. The staff at the front desk were also great. The only downside was that we could clearly hear people talking in the hallway as they passed by, so the sound insulation of the hallway doors wasn't great. However, it was quiet when we were sleeping. Overall, it was a very good stay. If I get the chance to visit Urumqi again, I'd definitely choose this place. It was excellent.

The hotel is conveniently located near the airport, just a 15-minute drive away, with ample parking. It has a 24-hour self-service laundry room and a gym. Check-in at the front desk was quick, and the room was clean and tidy. Customer service, especially from Xiao Yu, was excellent; they proactively contacted me to arrange my room. My flight was delayed, and the hotel even helped me with a late check-out. The driver for the airport transfer also arrived very quickly. All the services were convenient and seamless. I was very satisfied with this stay. Highly recommend!

My stay at the R&F Wanda Vista Hotel in Urumqi was truly exceptional! The Western-style decor immediately caught my eye upon entering the lobby. The Tianshan tapestries and snow lotus lanterns were stunning, instantly elevating the atmosphere. The staff were incredibly welcoming, greeting me immediately and making me feel incredibly attentive. I have to praise Sara, the hotel's housekeeper. After adding her on WeChat, she quickly addressed any requests I had. She was incredibly thoughtful! She also thoughtfully took care of any issues I had with my reservation. The room I was given was the perfect size, spotlessly clean, and odorless. It was a comfortable stay, and I had a great rest. Upon check-out, they even gave the children a small gift. I'll definitely stay here again next time I'm in Urumqi!

Overall, the hotel experience was fantastic! 🎉 The room was clean and tidy, and the bedding was super comfortable, especially the latex pillow which made for a really sound sleep. The electric curtains were a nice touch for convenience. The front desk also thoughtfully provided breakfast, which had a great variety and delicious food. I particularly enjoyed the local yogurt and dried fruits, they were very unique. Compared to guesthouses, chain hotels definitely have a much higher standard when it comes to cleanliness and facilities.

I initially booked another hotel, but when I arrived, it was far from what I expected, and there was nowhere to park. Luckily, I passed by this resplendent hotel, glittering with lights, so I canceled the other booking and switched to this one. The price was the same, which surprised me as I thought it would be expensive, but it was actually quite good. The room was spacious, very clean, and comfortable. There was plenty of parking, which was very convenient. The hotel was warm, and while the breakfast selection was a bit limited, it was still decent.

My journey westward led me to the Hilton Urumqi. Stepping through the doors, it felt as if I had entered a soothing oasis. After a long and dusty journey, what was most precious was encountering such genuine warmth. A young lady at the front desk, named Xiaobao, greeted me with smiling eyes. Her words carried a unique clarity and sincerity, characteristic of the Northwest. She calmly and efficiently handled all the minor tasks, as if it wasn't just routine work, but rather like brushing dust off the clothes of a long-lost friend. Seeing my bewildered expression, she offered extra advice; when I inquired about local attractions and itineraries, she leaned over with a pen, meticulously outlining details. Such meticulousness went beyond her duties; it was more akin to an inherent kindness and sincerity. The system at my previous hotel had failed to log out my secure session, leaving me stranded at the front desk, helpless, much like an ancient traveler who had lost their transit permit – anxious and embarrassed. Thankfully, Xiaobao came to the rescue, and with exceptional patience and professionalism, she helped me resolve the issue. What was originally just a routine stopover became a memorable highlight of my journey, thanks to this meticulous attention to detail. Across a thousand miles of desert, with the gentle tinkling of camel bells, travelers have always sought nothing more than a lamp, a warm cup of tea, and a kind word. Yet here, nestled among the buildings at the foot of Bogda Peak, what I received far exceeded these simple desires. The grandeur of the Northwest is hidden in its mountains and rivers; the warmth of Hilton is reflected on the faces of its people. My heartfelt thanks to Xiaobao; through her kindness, she truly showed me the meaning of 'a home away from home'. While other five-star hotels I've stayed at might match Hilton's facilities, it's the personal kindness and amiable nature of the staff that truly makes guests feel refreshed and at ease. It is precisely these golden pieces of the puzzle that assemble into the perfect experience at Hilton Urumqi.

This guesthouse has a lot of character; you can really tell the owner put a lot of thought into its design. The room was spacious, with plenty of surfaces to put things on, so even with all our luggage, it didn't feel cramped at all. The projector in the room was great for watching football matches – super enjoyable! **Hygiene:** Spotlessly clean. **Service:** The owner is very nice. We called them to book a room only after arriving at Yining Airport, and they immediately arranged a car to pick us up, which was very touching.

Staying at the Snowfield Glamping Resort surrounded by nature was a delightful experience for both kids and adults. We should have stayed an extra night to fully soak in the beautiful scenery. The hotel rooms were well-equipped, comfortable, spacious, and spotlessly clean.