Hotel Pet Friendly di Lombardy, Italy

Honestly, I was skeptical because there were no pictures or reviews prior to the time of the booking! But honestly my husband were pleasantly surprised!! Newly built so obviously in good condition. We had a corner room on the top floor that had a nice balcony. Shower with 2 heads with good water pressure. Some parts of the hotel were still working on construction so a bit busy, but besides that it's close to the station. The staff are lovely. The room itself was beautiful!! Definitely would come back!!

Have nothing but appreciation to this amazing hotel for redefining what hospitality truly means. I love it when people are serious with their business and job. Amazing staff who pay attention and provide anything i ask for. Cleanliness is top notch. Dropping off and pick up just when I call them. It was just wow. Thanks for all you do and please don't reduce your standard. I won't stop speaking about you and recommending whenever I have to. It's 5/5 across board. I'm safely back to my base after 3 nights with this amazing hotel. Weldone y'all!

Несмотря на удалённость от Термы, местоположение отличное - 50 мин приятной прогулки по центральной улице или набережным. Тихий район. Очень вкусный завтрак из свежих продуктов. Есть парковка. Приятный гель для душа не сушит кожу. За такой прайс лучше не найти. Замечательные отзывчивые администраторы

We planned this trip on the basis we weren’t going to stay in the hotel much and this was perfect! It was located right next to the Metro and about a 3min walk from the closest Tram stop. So was super easy to get into central Milan Also located right by Chinatown which was amazing during the evening. The staff were all friendly and we were greeted very nicely on arrival and every time we came back in. They also helped us by letting us know about the metro station location and the ticket we should buy to get us around for the 3 days we were there. It was clean and the cleaning staff were around for extra supplies if needed. We only had one pillow each, requested extra pillows and they were there within the next 15mins. They had a snack bar and drink fridge downstairs that had a nice selection, especially for some midnight snacks. The room was very basic, but was just what we needed. There was one downfall, there was only one plug socket in the room and then another in the bathroom. So when putting our phones on charge at night one of us has to leave the phone in the bathroom which wasn’t very ideal or hygienic.

really friendly and helpful staff, from the front desk to the kitchen. amazing hygiene and delicious breakfast. unfortunately the location is in a really small developed town with a few shops. it was a great stay on the way to Milan though.

The room was fine but it definitely needs some fixing. The mirror wasn’t lined up properly and the shower door didn’t close right. It looks fancy at first but the materials actually feel quite cheap. The worst part was the bathroom light. It’s on a timer with no proper switch. If you stay in there more than two minutes it turns itself off. The light went off while I was showering and I almost slipped so many times. Super unsafe and really annoying. Breakfast was pretty bland. Not much choice and the bacon was overcooked. I only had some pancakes. It’s absolutely not worth 18 euros and not even that good. The only real positive is the location. It’s close to the central station which is really convenient.

Unfortunately, my stay at Glam Milano was very disappointing. The room temperature was around 27°C throughout the night, and despite air conditioning being listed as an amenity, no effective cooling was available. I contacted reception multiple times and was told the heating would be turned off, but this never happened. The room remained uncomfortably hot and made proper rest impossible. I arrived late at night after a 16-hour long-haul flight and had no realistic alternative but to stay, despite the conditions. To make matters worse, I was also required to pay an additional fee on arrival, which felt unacceptable given the circumstances. A hotel at this price point should be able to regulate room temperature properly or at least resolve issues when guests raise them. The lack of solution, combined with poor handling of complaints, significantly impacted my stay. I would not recommend this hotel to anyone who values comfort, rest, or responsive service.

A fabulous , clean and friendly hotel. We were greeted by Irena who was lovely and friendly during check in and made excellent recommendations of where we could have an evening meal and a drink. They had read our message about spending the night there celebrating a 60th birthday and had a fabulous room ready with a glass of fizz, chocolates and a scrolled birthday  message from the hotel staff which was really appreciated. Breakfast the next morning was plentiful and delicious - I would definitely recommend this hotel for its location, lovely hotel and friendly and caring staff.

Great staffs. Friendly and helpful. Limited parking on side hotel. But there is public parking near by. Location is close to the city center. 15-20 minutes walking distance. The bed is too soft.

Very clean hotel. Rooms were clean and fresh. Comfortable mattress. Kind and friendly reception staff (beside departure day). Good location - close proximity to metro line 5. Cons: for the first night I have got smaller room than I booked, there was no heating working - temperature dropped to 17,5 Celsius in the room. I reported that to the reception and the only thing they could do that night was to give me blanket. Next day reception staff changed my room to the standard I booked (double bed) and with heating working. Sink was clogged and doors didn’t close - it was necessary to push them strong. Hotel haven’t proposed me any discount or complimentary service instead of that 12 pm (sharp) got phone call from reception to vacant the room (first time in my life I had sth. like that) - despite the fact a day before reception staff told me I can stay until 13… No complimentary water, coffee or slippers. I don’t have big expectations and usually make some concessions but that time I am rather disappointed.