Hotel Pet friendly di Lombardy, Italy

Just around the corner from the train station, this hotel is brand new and all the room facilities were excellent. In the middle of the night, my husband suddenly had severe gallbladder pain. The front desk staff were incredibly helpful, calling an ambulance (112) and assisting with communication. By the way, in Italy, public hospital ambulances, ultrasounds, X-rays, and blood tests are all free. Luckily, it was nothing serious, and we just got some painkillers to take home.

Arrived at Milan airport in the middle of the night, with a morning flight the next day, so I chose this hotel nearby. They offer a hotel shuttle service, which isn't free but is very convenient for business travelers.

I had an amazing experience during my stay at Hotel Metropol Suisse-Como.The central location with stunning lake views made the visit even more special. Our room was cleaned thoroughly every single day, and the standard of cleanliness was outstanding. The staff throughout the hotel were incredibly caring and polite. The bar staff were always friendly and attentive, and the food in the restaurant was absolutely delicious. I was genuinely impressed that the team even remembered exactly how I like my coffee — such a thoughtful touch that made me feel truly valued as a guest. I was travelling with my mum, who has mobility difficulties, and the staff went above and beyond for her. They were always ready to help, often running to open the doors for her without us even asking. Their kindness really meant a lot to us. A special mention goes to Elvira, who was wonderfully attentive and polite during breakfast every morning. She always asked about our experience and made sure we had everything we needed. The reception staff were also outstanding, regularly checking if there was anything more they could do to make our stay even better. The food in the restaurant was superb, and it was lovely to see the owner present and engaging with guests to make sure everyone was happy. Overall, it was a truly exceptional experience from start to finish. I cannot praise the hotel enough and will definitely be returning again and again. Highly recommended!

My stay at this hotel was a wonderful experience. The hotel is located in a great, safe neighborhood with excellent transport links. The metro is just a short walk away, and from there it’s only about 15 minutes to the city center. It also takes just 15 minutes by tram to reach the train station. To enter the hotel, you need to ring the intercom, and the door will be opened for you immediately. Then go straight to the second floor, where you’ll find the hotel reception desk. Conveniently, a Carrefour supermarket is literally a 2-minute walk from the hotel and open from 7:00 AM to 11:00 PM — perfect for picking up anything you need. The front desk staff were incredibly kind and helpful. Check-in was smooth and fast, and I was able to get my room by 2:00 PM. They also gave me a map of Milan with all the main attractions marked and tips on how to reach them quickly. My room was very comfortable — equipped with a bed, wardrobe, hairdryer, safe, private toilet and shower, shampoo, soap, and air conditioning. I stayed on the 5th floor, and it was absolutely delightful to wake up in the morning, open the clear balcony doors, and enjoy the view. On the same floor, there was a restaurant where breakfast was served for €15. Convenient time 7:00-10:00. A huge thank you to all the hotel staff — such warm and helpful people. I would gladly stay here again.

After checking in, when I went out, I couldn't lock my room door no matter how many times I tried to turn the key, although opening it was no problem. This was quite frustrating. I spoke to the front desk lady, and she tried to lock it for me, but even she had trouble, failing multiple times. I asked to change rooms, but was told it wouldn't be possible until after 12 PM the next day. The next morning, it took me about 10 minutes to finally lock the door before heading out. When I handed in my key at the front desk, they offered to change my room, but since my train was approaching and I was checking out the next day anyway, I decided against it. The front desk service wasn't bad, but the fact that the lock was unreliable caused a lot of wasted time, and not being able to lock the door from the inside was a real issue. (Front Desk)

The hotel is great overall, just a five-minute walk from Milan Cathedral. The breakfast was excellent and varied. You can also grab complimentary bottled water from the left side of the front desk. We stayed for three nights, and on our second day, we asked for room cleaning before heading out, but it wasn't done, nor were the minibar drinks replenished. However, on the third day, both cleaning and drink replenishment were done. The lemon water in the minibar was quite good. The room itself was generally clean, and aside from the toilet needing to be flushed twice sometimes, our stay was quite comfortable.

The Armani Hotel is located in the heart of the bustling city center, with its main entrance facing the street and the cathedral not far away. The elevator on the left after entering goes directly to the 7th-floor lobby. The reception is to the left after exiting the elevator. The hotel rooms are luxuriously designed, featuring the hotel's classic gray and black color scheme. The rooms are very spacious, a truly impressive suite. There's a hidden walk-in closet, various beautiful mirrors, and a perfectly functional iPad to control everything in the room. The internet is incredibly fast—faster than lightning! The bathroom is absolutely elegant and spacious, equipped with underfloor heating. The bed and pillows are also perfect, undoubtedly top-of-the-line in Italy. Cleaning is prompt and meticulous. Only minor complaints are the hot water temperature – adjusting it is like using a micrometer, otherwise it's either scalding hot or cold. Also, the doors are somewhat rough during construction and often don't close properly. However, these minor issues don't detract from its overall quality; it's absolutely a top-tier hotel.

Very bad experience. Room service swiped their card to enter more than ten times starting at 6am! Each time, the children were woken up while they were still sleeping or getting dressed. I have never seen such poor service. This hotel is not cheap, why would this happen?

The room size was quite spacious for European standards. Although the decor wasn't entirely to my taste, the room itself was clean, comfortable, and bright. The airport shuttle to the outlet mall is conveniently located near the hotel, as is the metro station. The hotel also offers a complimentary shuttle service to and from Milan Cathedral, which was incredibly convenient. Breakfast was surprisingly varied and plentiful for Europe, with some items available for order from the staff. I got the distinct impression that all the hotel staff were enthusiastic and genuinely keen to provide excellent service. Many thanks to the hotel team for making my trip so enjoyable.

Super breakfast, and we were upgraded to a room with a rooftop terrace. The location is fantastic: Chinatown is just around the corner, and the metro station and airport train station are both a 5-minute walk away.