Hotel Pet Friendly di Lombardy, Italy

Everything was almost okay during my stay. However, I faced an issue with the charging port. I had come from London, and my plug was not compatible with the socket in the room. Unfortunately, they were unable to resolve the issue that same day, so I had some difficulty. The next day, the problem I sorted. I especially want to mention Leonardo, who truly tried his best to help at his level. John was also very supportive and kind. Overall, I left with a smile. Special thanks to both of them — especially Leonardo — for his amazing service and genuine effort to assist

The hotel was conveniently located near the airport and the shuttle was very helpful. Room was clean but located near the elevator and an alarm went off in the middle of the night. I had a simple dinner at restaurant (chef’s choice ravioli and aperol spritz), but 2 hours later was so dizzy I could barely stand or sleep. I managed to check out at 5:00am but was very ill and had to vomit in the airport. The dizziness lasted the whole day and it was quite terrifying. I cannot say it was caused by the restaurant food, but the other travelers in my party who didn’t eat there were fine. It was a traumatic experience I hope to forget.

Несмотря на удалённость от Термы, местоположение отличное - 50 мин приятной прогулки по центральной улице или набережным. Тихий район. Очень вкусный завтрак из свежих продуктов. Есть парковка. Приятный гель для душа не сушит кожу. За такой прайс лучше не найти. Замечательные отзывчивые администраторы

We stayed at the hotel for 2 nights and it was not so good that we expected. First of all we were provided with the number on the 2d floor right next to the kitchen room. The staff started the preparation for the breakfast at about 6 am and we heard all the corespondent noise, and moreover at 7am ppl joined and the noise started getting louder :). But everything would be ok if the night club was not located right on the first floor, all nights from 9pm until 4am we listened the club deep house etc :) and you have only 2 hours to sleep before the breakfast party :) So, to summarize, in case you plan to stay at this hotel be sure you’re not on the second floor ;) P.S. there’re no fridge and drinking water in the rooms, in case it’s important for you ;)

WORK IN PROGRESS...la gestione è cambiata e qualcosa è stato migliorato, anche se la struttura ha decisamente bisogno di un restyling. Soggiornato più volte per impegni sportivi, per la qualità/prezzo è sufficiente. Camera pulita, ma migliorabile. Colazione ok, da migliorare per scelta frutta fresca e macedonia. Personale gentile e disponibile. Purtroppo manca una colonnina di ricarica per auto elettriche.

The room was fine but it definitely needs some fixing. The mirror wasn’t lined up properly and the shower door didn’t close right. It looks fancy at first but the materials actually feel quite cheap. The worst part was the bathroom light. It’s on a timer with no proper switch. If you stay in there more than two minutes it turns itself off. The light went off while I was showering and I almost slipped so many times. Super unsafe and really annoying. Breakfast was pretty bland. Not much choice and the bacon was overcooked. I only had some pancakes. It’s absolutely not worth 18 euros and not even that good. The only real positive is the location. It’s close to the central station which is really convenient.

Very well located in front of central station, it will be even more perfect if I can do early check in, and hope they can prepare the water boiler in the room in order to make the tea with hot water or cook some instant noodles when you don’t want to go out in the freezing night as I tried to dial 9 to bring the water boiler but no one is answering so the phone! And the cleaning lady forgot to clean away the towel of the previous customer ( maybe it’s because it was hanged behind the door) which never happened before

A fabulous , clean and friendly hotel. We were greeted by Irena who was lovely and friendly during check in and made excellent recommendations of where we could have an evening meal and a drink. They had read our message about spending the night there celebrating a 60th birthday and had a fabulous room ready with a glass of fizz, chocolates and a scrolled birthday  message from the hotel staff which was really appreciated. Breakfast the next morning was plentiful and delicious - I would definitely recommend this hotel for its location, lovely hotel and friendly and caring staff.

I had a fantastic experience at this hotel. From the moment I arrived, everything was excellent. The atmosphere was welcoming, and the service was outstanding. A special thanks to Alexander, who provided a warm welcome and showed great professionalism and kindness throughout my stay. His friendly behaviour made a big difference. The staff were attentive, and the overall experience was truly enjoyable. I would highly recommend this hotel.

Beautiful hotel located conveniently near the train station and town centre. Staff are so helpful and polite. I would highly recommend it.