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How to Get the Cheapest Universal Studios Singapore Ticket?
Oleh Tom
16 Jun 2026
If it’s your first time looking for Universal Studios Singapore tickets, I totally get it… you open one page and suddenly there’s a whole bunch of prices and ticket types: regular, express, bundles...... Confirm blur already 😂
I was exactly the same the first time I planned my trip. I almost just bought the tickets at the entrance, but luckily I checked online first… and wah, the price difference really quite big. Some people end up paying RM300+, while others get it much cheaper. That’s when I realized, it’s not just about buying the ticket, it’s about how and when you buy it.
So in this guide, I’ll share everything in a super simple, no-nonsense way. Based on what I’ve figured out myself. No need to overthink or spend hours comparing. Just follow this, and you’ll know exactly what to do 👍
🎟️ Universal Studios Singapore Ticket Types
First, here’s the key takeaway: Universal Studios Singapore tickets aren’t actually as complicated as they look. In most cases, they really just fall into a few simple options👇
✔️ Standard Ticket (One-Day Ticket)
This is the most basic ticket, and honestly, the one 99% of people end up buying 👍
👉 What’s included:
- Full-day entry to the park
- Unlimited access to all rides and attractions
Just keep this in mind:
👉 Express Pass is not included, so you’ll need to queue for rides (especially during busy hours)
⚡ Express Pass
Think of it this way, you’re basically paying to save time ⏱️
👉 With this, you can:
- Use the Express lane for selected rides
- Skip the regular queue
- Save a lot of waiting time (sometimes 1–2 hours per ride 😅)
🎖️ VIP Experience
This one is a bit less common, but basically it’s the “no-stress” way to enjoy the park 😄
👉 You get:
- A guided tour around the park
- Priority access to attractions (almost no waiting in line)
- Exclusive perks and experiences
✈ Limited-time flight deals!
Lihat Semua Penerbangan
💰 Universal Studios Singapore Ticket Prices
Now for the part everyone’s been waiting for: the actual cost 👀
I’ve put together a rough breakdown of the usual prices I’ve seen (like on platforms such as Trip.com), so you can get a clearer idea before you book Universal Studios Singapore tickets.
💰 Universal Studios Singapore Tickets (Base Fare)
🎟️ Ticket Type | 💰 Price (RM) | 🔍 Remarks |
|---|---|---|
Adult | RM 213.03 | Approx. 9% off |
Child | RM 203.77 | About RM 9 cheaper than the adult price |
Infant (under 3 years old) | Free | Proof of age required |
👨👩👧👦 Family / Package Pricing (Save More)
🎟️ Ticket Type | 💰 Price (RM) | 🔥 Deals |
|---|---|---|
2-Person Ticket | RM 413.70 | Approx. 7% off |
3-Person Ticket | RM 639.08 | Approx. 9% off |
4-Person Ticket | RM 852.10 | Approx. 9% off |
1 Adult + 1 Child | RM 413.70 | Approx. 9% off |
1 Adult + 2 Children | RM 620.56 | Approx. 6% off |
2 Adults + 1 Child | RM 623.64 | Approx. 8% off |
2 Adults + 2 Children | RM 833.58 | Package Price |
⚡ Express Pass
🎟️ Type | 💰 Price (RM) | 🔥 Highlights |
|---|---|---|
Express Pass | RM 259.34 | Same price for adults and children |
Discount Details | Approx. 39% off | Booking in advance is usually cheaper |
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🛒 How to Get Cheaper Tickets
Now, here’s the really important part 😂 A lot of people already know they want to visit Universal Studios Singapore, but end up overpaying for tickets without even realizing it… After doing my own research (and a bit of trial and error myself), I realized it’s not about luck at all, it’s really just about knowing a few simple tricks 👇
💻 Book Online In Advance
- 👉 Buying on-site = usually the most expensive + you’ll need to queue
- 👉 Booking online = often cheaper + you can go straight in
On platforms like Trip.com, you’ll usually see things like:
- Limited-time deals
- Package discounts
- Member prices
📅 Pick The Right Time to Book
This part is actually super important because prices can change depending on the date 🔍
👉 More budget-friendly times:
- Weekdays (Monday–Thursday)
- Non-school holidays
- Non-public holidays
👉 More expensive / crowded times:
- Weekends
- Public holidays
- School holidays (super packed 😅)
🎟️ Package Deals vs Single Tickets
A lot of people only look at “single ticket” prices, but actually that’s not the only option. In some cases, 2-person, 3-person, or family packages can work out slightly cheaper per person 💰 It’s not always a huge difference, but if you’re already going in a group, it’s worth doing a quick check before you book.
💡 When package deals make more sense:
- Couples 👩❤️👨
- Friends travelling together 👯♀️
- Family trips 👨👩👧👦
⚡ Don’t Just Buy an Express Pass Blindly!
You don’t actually need to get an Express Pass for every trip ⚡
👉 Worth buying when:
- Weekend / public holidays
- You want to cover all major rides in one day
- The park is expected to be very crowded
👉 Can skip when:
- Visiting on weekdays
- Crowd levels are low
- You’re okay with waiting a bit in line
⚠️ Don’t Make These Ticket Mistakes
Many people buying Universal Studios Singapore tickets for the first time don’t actually struggle with the process itself, but it’s super easy to pick the wrong option or end up overpaying without even realizing it 😅 I’ve put together a few of the most common mistakes people make, see if you’ve ever fallen for any of these 👇
❌ Thinking buying on-site is the most convenient option
A lot of people go, “I’ll just buy it when I reach there!”
But in reality 👇
- It’s usually more expensive on-site
- During peak periods, you may still need to queue to buy tickets
- Some popular dates can even sell out
❌ Booking without comparing prices first
Some people just book the first option they see, but ticket prices for the same day can actually be different ⚡
On platforms like Trip.com, you might see:
- Limited-time deals
- Package discounts
- Price changes depending on date
❌ Buying before checking your travel dates properly
This one happens a lot 😂
👉 People only realize later that:
- It’s peak season (super crowded)
- Or the ticket can’t be changed or rescheduled
❌ Adding Express Pass without thinking
A lot of people panic-buy Express Pass 😅
But actually👇
- Weekdays: usually not necessary
- Weekends / holidays: more worth it
❌ Assuming all tickets are the same
Not all tickets are equal👇
- Standard Ticket → basic entry
- Package Deals → better value for groups
- Express Pass → skip queues
🏨 Not sure where to stay when visiting Universal Studios?
5 star
Very Good703 Ulasan
Sentosa Island Singapore|0.28km dari Universal Studios Singapore
Our stay at Amara Sanctuary Sentosa was truly memorable from start to finish. From the moment we stepped in, we were warmly welcomed by Shaz at the front desk, whose cheerful personality made it feel like we were catching up with an old friend. The buggy service was equally impressive, though I didn’t manage to catch her name, the staff member was incredibly friendly and took the time to explain all the amenities around the property in detail. We dined at the Sanctuary Tea Room for both dinner and breakfast, and every experience was accompanied by warm smiles and attentive service. Our couple suite with direct pool access was spacious and although a bit dated. We genuinely loved everything about the room. What truly made the stay exceptional was the outstanding service from all the staff. Their warmth and hospitality made a lasting impression.DariCAD 277
Great809 Ulasan
Sentosa Island Singapore|0.34km dari Universal Studios Singapore
The breakfast in the morning was decent, but you have to walk to another area. The hotel's location is excellent; it's a bit of a walk to the Universal Studios entrance, but there are shops and restaurants nearby. It was also very convenient to take a taxi back from the airport. You can also ask the hotel to call a taxi to the city center. The hotel provides slippers, toothbrushes, and toothpaste, and there's an ice maker and water dispenser.DariCAD 426
Very Good1590 Ulasan
Sentosa Island Singapore|0.48km dari Universal Studios Singapore
This is a return visit on staycation. The hotel location, rooms, and front desk services were all still pretty good. However the pool conditions were awful. I understand that the pools are undergoing refurbishment. Regardless, the hotel should still accord best efforts in maintaining the best guest experience of the Far East hospitality brand and standards. The pool surroundings were unkempt. Almost all good hotels and resorts would dedicate an early morning effort to sweeping fallen leaves and organise the poolside furniture neatly. The towel guy simply waved at me to collect a towel while he remained seated without any greeting or service. Parts of the usable pool were cordoned off in ugly plastic tape, bits of masking tape remained stuck to railings, and worst of all, used clothing items were left hanging in full view. The gym equipment is poorly maintained and unkempt. This is just disgusting and atrocious for a 5 star hotel and embarrassing for a long time Singapore brand.
When I provided feedback and showed photos taken of the terraced pool to the front desk upon check out from The Outpost, the staff acknowledged the issue and replied ”I will inform the VILLAGE Hotel to rectify it.” The guest doesn't need to know which hotel is accountable for maintenance of the shared pool facilities. They are both operated by Far East. The professional response would be for The Outpost to acknowledge the feedback and assure the guest that it would be looked into.
FIX THIS. PLEASE.DariCAD 401
Amazing432 Ulasan
Sentosa Island Singapore|0.48km dari Universal Studios Singapore
I love the personalized service from Capella. The staffs are very friendly and they made my stay filled with smiles.
The room is very clean and equipped with everything I need. The most important item was a pair of kid slipper for my little kiddo. It was the personal thought that makes the whole stay enjoyable.
I love the food served in restaurants, Perfect taste and portion.
Activities planned at Capella are fun too! Great for family time!
Overall, my family and I enjoyed every bit at Capella. Love to return again!DariCAD 1,383
Very Good1402 Ulasan
Sentosa Island Singapore|0.49km dari Universal Studios Singapore
The room was spacious with a great view. The staff were very attentive and service-minded.
**Cleanliness**: Very clean, and the bathroom was large with a great wet/dry separation.
**Facilities**: Everything was very new, and the pool water was changed daily.
**Service**: They proactively helped with luggage, opened car doors, and even used their hands to shield me – they really pay attention to the details.DariCAD 401
Very Good19 Ulasan
Sentosa Island Singapore|0.49km dari Universal Studios Singapore
The hotel staff service on check in is very good and room was upgraded from the deluxe suite to premium suite by the reception. Room is excellent and the facilities provided in the room is excellent.
Super comfy bed mattress and slept very well.
The hotel to the Genting Sentosa resort ****** is just within the same hotel building.DariCAD 877
Great1441 Ulasan
Sentosa Island Singapore|0.59km dari Universal Studios Singapore
Stayed from the 4th to the 7th. It wasn't very busy, so the hotel was nice and quiet. There was some construction noise during the day, but it stopped by evening. The front desk staff could assist in Chinese, and the breakfast was pretty good too. The pool was mostly empty. Since we were a family traveling together, we were given connecting rooms, which was perfect for kids. On our last day, the little ones wanted to swim again, and our request for a late checkout until 2 PM was granted. It's also super convenient for getting to Universal Studios and the water park.DariCAD 432
Amazing66 Ulasan
Sentosa Island Singapore|0.69km dari Universal Studios Singapore
The hotel's location is excellent, close to restaurants and attractions. The rooms are also very refined and beautiful, and the hotel itself is lovely. The free first round of the mini-bar was a nice touch. While the facilities are great, the service falls short. To enter and exit Sentosa Island, you need a QR code, which they won't provide unless you specifically ask for it. On the first night, after dinner, I wanted to relax by the outdoor pool downstairs, but was immediately shooed away. They said the pool is open from 7 AM to 7 PM, and even just sitting there without swimming wasn't allowed. They immediately flipped over all the chair cushions. There's also no rooftop bar where you can relax (if there is one and I don't know about it, that's even more the hotel's fault). The second major issue was insects. The hotel had so many bugs, and I was covered in bites. The public restrooms were full of insects; I got at least four bites every time I used one... and there were bugs all around the pool too... it was so frustrating, and these were large, red, very itchy bites. Third, we were originally booked for a standard room but got upgraded to one overlooking the hotel garden. The room size and facilities were the same. However, every morning at 6:00 AM, there was construction noise. There's a banquet hall or similar room undergoing renovations downstairs, with drilling noises even at 10:00 PM. Then, at 7:00 AM, people start tending to the garden, with the sound of leaf blowers and cleaning. So, I keep wondering if it would have been better if we hadn't been upgraded? Wouldn't looking out at the cable car have been more beautiful? This is the only time I've ever been upgraded and wasn't happy about it. The soundproofing between the hotel rooms is quite good, though. On the last night, there were many people and children in the room next door, but I couldn't hear them once the door was closed. Also, the hotel refunded the deposit quite quickly. That's about it.DariCAD 789
Family friendly
Very Good2620 Ulasan
Sentosa Island Singapore|0.44km dari Universal Studios Singapore
We had a very pleasant stay overall. The room was in good condition, clean, comfortable, and well-maintained, and the view was excellent, can see Singapore skyline and the sunrise. Check-in was surprisingly quick despite the long line, and the staff at the counter were helpful and efficient with the pre-registration, which we really appreciated. Our family also had a great time at the pool. It was a pity that parts of the pool were under renovation, and some areas looked a little old, but it was still enjoyable. The family-friendly activities were still good as always (the pool zumba, movie screening), which made the stay fun overall.DariCAD 401
Very Good77 Ulasan
Sentosa Island Singapore|0.74km dari Universal Studios Singapore
I was torn between this hotel and Capella when booking, but ultimately chose Raffles after seeing reviews that praised its stronger Nanyang (Southeast Asian) charm and newer facilities. The environment and amenities are excellent, truly beautiful, with peacocks and various birds roaming freely. However, the bedding isn't as comfortable as Capella's. The service, while mostly friendly, doesn't quite match the price. Some staff members seemed rather cold, perhaps due to my limited English, which is a communication issue, but it prevents me from giving a top rating. Everything else was fantastic, and the complimentary potato chips were especially delicious and a definite plus!DariCAD 1,679
Great760 Ulasan
Sentosa Island Singapore|0.91km dari Universal Studios Singapore
This hotel is conveniently located in the center of the island, close to Universal Studios and other attractions, with a shuttle service that makes getting around very easy. The pool is in the villa area, and the water temperature is quite comfortable. While the overall architecture and interior furnishings aren't luxurious, the high ceilings and spacious rooms, combined with the mountain/sea views, make it very relaxing! The air conditioning was a bit noisy, but even after turning it off, the room stayed cool for up to 6 hours. I highly recommend it! Especially for families, it's a better option than staying in the city. The wide variety of nearby dining options is also a big plus.DariCAD 503
Amazing126 Ulasan
Sentosa Island Singapore|0.97km dari Universal Studios Singapore
Our stay was truly exceptional! The hotel staff provided meticulous and thoughtful service, from check-in to fulfilling our daily needs. Everyone was patient and attentive, making us feel warm and secure throughout our stay. The environment was clean and comfortable. What truly surprised us was that the hotel, upon learning it was our birthday, not only prepared a beautiful birthday cake but also thoughtfully decorated the room with balloons. This attention to detail and heartwarming gesture made the experience incredibly memorable and full of love. It was an unforgettable stay!DariCAD 1,194
Very Good995 Ulasan
Sentosa Island Singapore|1.02km dari Universal Studios Singapore
Overall 4.1/5.
We had a delightful experience at Sofitel, which presented both advantages and disadvantages. However, as a couple, we found our stay to be more enjoyable than some of the other feedback might suggest. The establishment features 2 restaurants, two of which offer Italian and Asian cuisine. Beyond these, there were no additional dining options. There is also a bar in the middle of the hotel, which we found to be an excellent setting for pleasant conversations as a couple, and the bar service was truly exceptional. We thoroughly enjoyed our time there.
The location is quite favorable, being in close proximity to the Tanjong Beach Club and the Raffles Sentosa Spa. Currently, the hotel provides complimentary access to the Raffles Sentosa Spa, which we utilized as if it were our own private facility; we particularly cherished this aspect of our trip.
A drawback we encountered was the ongoing construction from early morning until 6:30 PM. Despite paying a premium for a garden view, our room was situated in an area where construction was actively taking place. Additionally, painting was being conducted on various floors, which was noticeable throughout the day. Not direly unpleasant but still a bit of caveat.
Regarding the staff, we found them to be very pleasant. However, it appeared that the establishment was understaffed, as evidenced by a two-hour wait for check-in, a situation not unique to us, as many others were also waiting. This likely led to some other complaints regarding the check-in process. We believe this is primarily a staffing issue, as the service itself was excellent.
The hotel gives a commendable swimming pool, where we spent a wonderful time. The room itself was quite comfortable and featured a well-appointed bathroom.
One surprising aspect was the absence of OTT, or other connectivity services such as HBO and Netflix. This was unexpected, as most hotels nowadays offer such amenities. Upon inquiring about Chromecast or other connection options, we were informed that none were available. Consequently, we were limited to the existing, rather outdated, channels. This was a significant oversight for the hotel. If they wish to enhance their services, they should consider current customer trends. Worth to notice.
Overall, if asked about this hotel, we would certainly consider returning for a one or two-night staycation as a couple.DariCAD 322
Very Good1185 Ulasan
Sentosa Island Singapore|1.04km dari Universal Studios Singapore
I was impressed from start to finish with my Siloso Beach Resort experience. I arrived at Vivo City Harbourfront Station by train, suitcase in hand and was directed to the Sentosa Monorail on the top floor. There is a kiosk where I received my complimentary rail pass to Beach Ststion (last stop). Behind the train station is a free shuttle service which dropped me directly outside the Resort. Up to level 8 to complete my check-in which was conducted smoothly by the friendly desk team. They provided clear instructions for the ongoing use of monorail on the island and the free shuttle services around the island attractions. I received a cool upgrade and proceeded to my room which was clean and then refreshed each day. The location opposite the beach and a 7 minute walk to the train station which is surrounded by food outlets and stores to cater for your convenience. The team at Siloso Beach Resort enjoy their work and were always eager to assist with any enquiries, provision of umbrella or any guidance with onsite matters. The pool was fabulous with waterfall and slide for kids of all sizes. The place was quiet and well presented. I will be visiting again in the future.DariCAD 198
Very Good2342 Ulasan
Sentosa Island Singapore|1.61km dari Universal Studios Singapore
Although the room decor is a bit dated, it still maintains the quality of a traditional, established hotel. Overall, it's quite clean and tidy, and the landscaping within the resort is also good. It would be even better if the breakfast selection were more diverse! I'd suggest making the shuttle bus routes within the resort clearer, as it's a bit confusing right now.DariCAD 518
Very Good348 Ulasan
Sentosa Island Singapore|2km dari Universal Studios Singapore
Had a very enjoyable stay at ONE°15 Marina Sentosa Cove. The room was spacious, clean, and very comfortable. One thing I really appreciated was how cold and refreshing the air conditioning was, especially considering how hot the weather outside was.
The location was also very convenient. The hotel provides a free shuttle service every 30 minutes to VivoCity, which made getting around very easy. There are also many restaurants within walking distance, along with supermarkets like Cold Storage and Little Farms nearby, so it was very convenient for food and daily necessities.
Breakfast was enjoyable as well, with good variety and accommodating service. I especially appreciated being able to request a customized fried rice without soy sauce and gluten, which was a thoughtful touch for dietary preferences.
Overall, it was a comfortable and relaxing stay with great convenience and excellent service. Would definitely consider staying here again.DariCAD 305
Gym
Great729 Ulasan
Sentosa Island Singapore|2.23km dari Universal Studios Singapore
Facilities: The toilet isn't a smart one, and the bathroom is a glass enclosure, which doesn't offer great soundproofing or light blocking.
Service: Having Chinese-speaking staff was very convenient. The front desk lady upgraded us to a W Suite based on room availability.
Breakfast: The variety was decent, but the taste was just average.DariCAD 604
Very Good703 Ulasan
Sentosa Island Singapore|0.28km dari Universal Studios Singapore
Our stay at Amara Sanctuary Sentosa was truly memorable from start to finish. From the moment we stepped in, we were warmly welcomed by Shaz at the front desk, whose cheerful personality made it feel like we were catching up with an old friend. The buggy service was equally impressive, though I didn’t manage to catch her name, the staff member was incredibly friendly and took the time to explain all the amenities around the property in detail. We dined at the Sanctuary Tea Room for both dinner and breakfast, and every experience was accompanied by warm smiles and attentive service. Our couple suite with direct pool access was spacious and although a bit dated. We genuinely loved everything about the room. What truly made the stay exceptional was the outstanding service from all the staff. Their warmth and hospitality made a lasting impression.DariCAD 277
Great809 Ulasan
Sentosa Island Singapore|0.34km dari Universal Studios Singapore
The breakfast in the morning was decent, but you have to walk to another area. The hotel's location is excellent; it's a bit of a walk to the Universal Studios entrance, but there are shops and restaurants nearby. It was also very convenient to take a taxi back from the airport. You can also ask the hotel to call a taxi to the city center. The hotel provides slippers, toothbrushes, and toothpaste, and there's an ice maker and water dispenser.DariCAD 426
Very Good2620 Ulasan
Sentosa Island Singapore|0.44km dari Universal Studios Singapore
We had a very pleasant stay overall. The room was in good condition, clean, comfortable, and well-maintained, and the view was excellent, can see Singapore skyline and the sunrise. Check-in was surprisingly quick despite the long line, and the staff at the counter were helpful and efficient with the pre-registration, which we really appreciated. Our family also had a great time at the pool. It was a pity that parts of the pool were under renovation, and some areas looked a little old, but it was still enjoyable. The family-friendly activities were still good as always (the pool zumba, movie screening), which made the stay fun overall.DariCAD 401
Very Good1590 Ulasan
Sentosa Island Singapore|0.48km dari Universal Studios Singapore
This is a return visit on staycation. The hotel location, rooms, and front desk services were all still pretty good. However the pool conditions were awful. I understand that the pools are undergoing refurbishment. Regardless, the hotel should still accord best efforts in maintaining the best guest experience of the Far East hospitality brand and standards. The pool surroundings were unkempt. Almost all good hotels and resorts would dedicate an early morning effort to sweeping fallen leaves and organise the poolside furniture neatly. The towel guy simply waved at me to collect a towel while he remained seated without any greeting or service. Parts of the usable pool were cordoned off in ugly plastic tape, bits of masking tape remained stuck to railings, and worst of all, used clothing items were left hanging in full view. The gym equipment is poorly maintained and unkempt. This is just disgusting and atrocious for a 5 star hotel and embarrassing for a long time Singapore brand.
When I provided feedback and showed photos taken of the terraced pool to the front desk upon check out from The Outpost, the staff acknowledged the issue and replied ”I will inform the VILLAGE Hotel to rectify it.” The guest doesn't need to know which hotel is accountable for maintenance of the shared pool facilities. They are both operated by Far East. The professional response would be for The Outpost to acknowledge the feedback and assure the guest that it would be looked into.
FIX THIS. PLEASE.DariCAD 401
Amazing432 Ulasan
Sentosa Island Singapore|0.48km dari Universal Studios Singapore
I love the personalized service from Capella. The staffs are very friendly and they made my stay filled with smiles.
The room is very clean and equipped with everything I need. The most important item was a pair of kid slipper for my little kiddo. It was the personal thought that makes the whole stay enjoyable.
I love the food served in restaurants, Perfect taste and portion.
Activities planned at Capella are fun too! Great for family time!
Overall, my family and I enjoyed every bit at Capella. Love to return again!DariCAD 1,383
Very Good1402 Ulasan
Sentosa Island Singapore|0.49km dari Universal Studios Singapore
The room was spacious with a great view. The staff were very attentive and service-minded.
**Cleanliness**: Very clean, and the bathroom was large with a great wet/dry separation.
**Facilities**: Everything was very new, and the pool water was changed daily.
**Service**: They proactively helped with luggage, opened car doors, and even used their hands to shield me – they really pay attention to the details.DariCAD 401
Great1441 Ulasan
Sentosa Island Singapore|0.59km dari Universal Studios Singapore
Stayed from the 4th to the 7th. It wasn't very busy, so the hotel was nice and quiet. There was some construction noise during the day, but it stopped by evening. The front desk staff could assist in Chinese, and the breakfast was pretty good too. The pool was mostly empty. Since we were a family traveling together, we were given connecting rooms, which was perfect for kids. On our last day, the little ones wanted to swim again, and our request for a late checkout until 2 PM was granted. It's also super convenient for getting to Universal Studios and the water park.DariCAD 432
Swimming pool
Very Good703 Ulasan
Sentosa Island Singapore|0.28km dari Universal Studios Singapore
Our stay at Amara Sanctuary Sentosa was truly memorable from start to finish. From the moment we stepped in, we were warmly welcomed by Shaz at the front desk, whose cheerful personality made it feel like we were catching up with an old friend. The buggy service was equally impressive, though I didn’t manage to catch her name, the staff member was incredibly friendly and took the time to explain all the amenities around the property in detail. We dined at the Sanctuary Tea Room for both dinner and breakfast, and every experience was accompanied by warm smiles and attentive service. Our couple suite with direct pool access was spacious and although a bit dated. We genuinely loved everything about the room. What truly made the stay exceptional was the outstanding service from all the staff. Their warmth and hospitality made a lasting impression.DariCAD 277
Amazing432 Ulasan
Sentosa Island Singapore|0.48km dari Universal Studios Singapore
I love the personalized service from Capella. The staffs are very friendly and they made my stay filled with smiles.
The room is very clean and equipped with everything I need. The most important item was a pair of kid slipper for my little kiddo. It was the personal thought that makes the whole stay enjoyable.
I love the food served in restaurants, Perfect taste and portion.
Activities planned at Capella are fun too! Great for family time!
Overall, my family and I enjoyed every bit at Capella. Love to return again!DariCAD 1,383
Very Good1402 Ulasan
Sentosa Island Singapore|0.49km dari Universal Studios Singapore
The room was spacious with a great view. The staff were very attentive and service-minded.
**Cleanliness**: Very clean, and the bathroom was large with a great wet/dry separation.
**Facilities**: Everything was very new, and the pool water was changed daily.
**Service**: They proactively helped with luggage, opened car doors, and even used their hands to shield me – they really pay attention to the details.DariCAD 401
Amazing66 Ulasan
Sentosa Island Singapore|0.69km dari Universal Studios Singapore
The hotel's location is excellent, close to restaurants and attractions. The rooms are also very refined and beautiful, and the hotel itself is lovely. The free first round of the mini-bar was a nice touch. While the facilities are great, the service falls short. To enter and exit Sentosa Island, you need a QR code, which they won't provide unless you specifically ask for it. On the first night, after dinner, I wanted to relax by the outdoor pool downstairs, but was immediately shooed away. They said the pool is open from 7 AM to 7 PM, and even just sitting there without swimming wasn't allowed. They immediately flipped over all the chair cushions. There's also no rooftop bar where you can relax (if there is one and I don't know about it, that's even more the hotel's fault). The second major issue was insects. The hotel had so many bugs, and I was covered in bites. The public restrooms were full of insects; I got at least four bites every time I used one... and there were bugs all around the pool too... it was so frustrating, and these were large, red, very itchy bites. Third, we were originally booked for a standard room but got upgraded to one overlooking the hotel garden. The room size and facilities were the same. However, every morning at 6:00 AM, there was construction noise. There's a banquet hall or similar room undergoing renovations downstairs, with drilling noises even at 10:00 PM. Then, at 7:00 AM, people start tending to the garden, with the sound of leaf blowers and cleaning. So, I keep wondering if it would have been better if we hadn't been upgraded? Wouldn't looking out at the cable car have been more beautiful? This is the only time I've ever been upgraded and wasn't happy about it. The soundproofing between the hotel rooms is quite good, though. On the last night, there were many people and children in the room next door, but I couldn't hear them once the door was closed. Also, the hotel refunded the deposit quite quickly. That's about it.DariCAD 789
Very Good77 Ulasan
Sentosa Island Singapore|0.74km dari Universal Studios Singapore
I was torn between this hotel and Capella when booking, but ultimately chose Raffles after seeing reviews that praised its stronger Nanyang (Southeast Asian) charm and newer facilities. The environment and amenities are excellent, truly beautiful, with peacocks and various birds roaming freely. However, the bedding isn't as comfortable as Capella's. The service, while mostly friendly, doesn't quite match the price. Some staff members seemed rather cold, perhaps due to my limited English, which is a communication issue, but it prevents me from giving a top rating. Everything else was fantastic, and the complimentary potato chips were especially delicious and a definite plus!DariCAD 1,679
Very Good995 Ulasan
Sentosa Island Singapore|1.02km dari Universal Studios Singapore
Overall 4.1/5.
We had a delightful experience at Sofitel, which presented both advantages and disadvantages. However, as a couple, we found our stay to be more enjoyable than some of the other feedback might suggest. The establishment features 2 restaurants, two of which offer Italian and Asian cuisine. Beyond these, there were no additional dining options. There is also a bar in the middle of the hotel, which we found to be an excellent setting for pleasant conversations as a couple, and the bar service was truly exceptional. We thoroughly enjoyed our time there.
The location is quite favorable, being in close proximity to the Tanjong Beach Club and the Raffles Sentosa Spa. Currently, the hotel provides complimentary access to the Raffles Sentosa Spa, which we utilized as if it were our own private facility; we particularly cherished this aspect of our trip.
A drawback we encountered was the ongoing construction from early morning until 6:30 PM. Despite paying a premium for a garden view, our room was situated in an area where construction was actively taking place. Additionally, painting was being conducted on various floors, which was noticeable throughout the day. Not direly unpleasant but still a bit of caveat.
Regarding the staff, we found them to be very pleasant. However, it appeared that the establishment was understaffed, as evidenced by a two-hour wait for check-in, a situation not unique to us, as many others were also waiting. This likely led to some other complaints regarding the check-in process. We believe this is primarily a staffing issue, as the service itself was excellent.
The hotel gives a commendable swimming pool, where we spent a wonderful time. The room itself was quite comfortable and featured a well-appointed bathroom.
One surprising aspect was the absence of OTT, or other connectivity services such as HBO and Netflix. This was unexpected, as most hotels nowadays offer such amenities. Upon inquiring about Chromecast or other connection options, we were informed that none were available. Consequently, we were limited to the existing, rather outdated, channels. This was a significant oversight for the hotel. If they wish to enhance their services, they should consider current customer trends. Worth to notice.
Overall, if asked about this hotel, we would certainly consider returning for a one or two-night staycation as a couple.DariCAD 322
Very Good2342 Ulasan
Sentosa Island Singapore|1.61km dari Universal Studios Singapore
Although the room decor is a bit dated, it still maintains the quality of a traditional, established hotel. Overall, it's quite clean and tidy, and the landscaping within the resort is also good. It would be even better if the breakfast selection were more diverse! I'd suggest making the shuttle bus routes within the resort clearer, as it's a bit confusing right now.DariCAD 518
Very Good348 Ulasan
Sentosa Island Singapore|2km dari Universal Studios Singapore
Had a very enjoyable stay at ONE°15 Marina Sentosa Cove. The room was spacious, clean, and very comfortable. One thing I really appreciated was how cold and refreshing the air conditioning was, especially considering how hot the weather outside was.
The location was also very convenient. The hotel provides a free shuttle service every 30 minutes to VivoCity, which made getting around very easy. There are also many restaurants within walking distance, along with supermarkets like Cold Storage and Little Farms nearby, so it was very convenient for food and daily necessities.
Breakfast was enjoyable as well, with good variety and accommodating service. I especially appreciated being able to request a customized fried rice without soy sauce and gluten, which was a thoughtful touch for dietary preferences.
Overall, it was a comfortable and relaxing stay with great convenience and excellent service. Would definitely consider staying here again.DariCAD 305
Breakfast
Very Good2137 Ulasan
Harbourfront Singapore|1.35km dari Universal Studios Singapore
Pros: Very close to VivoCity, just across the road (though you'll need to cross a few traffic lights).
Other than that, there's not much else to write home about.
The biggest problem is the excessive noise! The sound of vehicles (likely motorcycles) on the road at night is incredibly 'refreshing' – I've never had trouble sleeping before, but I was woken up multiple times. If you're a light sleeper, definitely avoid this place. The bed is also very high, so it's not suitable for seniors with mobility issues. The design of the bathroom and shower doors is quite odd, and the soundproofing in the room is terrible. Flushing the toilet in the middle of the night creates a very loud noise, which is disruptive to anyone else in the room.DariCAD 167
Great1240 Ulasan
Bukit Merah Singapore|2.13km dari Universal Studios Singapore
Booked this hotel for a short staycation. Check in was fast and the location was good. Few stops to vivo city shopping centre. Breakfast was good spread and the food was nice.
Room was clean and the hotel also provide filtered water without need to buy bottle drinks. Overall good stay and we enjoyed it.DariCAD 178
Very Good703 Ulasan
Sentosa Island Singapore|0.28km dari Universal Studios Singapore
Our stay at Amara Sanctuary Sentosa was truly memorable from start to finish. From the moment we stepped in, we were warmly welcomed by Shaz at the front desk, whose cheerful personality made it feel like we were catching up with an old friend. The buggy service was equally impressive, though I didn’t manage to catch her name, the staff member was incredibly friendly and took the time to explain all the amenities around the property in detail. We dined at the Sanctuary Tea Room for both dinner and breakfast, and every experience was accompanied by warm smiles and attentive service. Our couple suite with direct pool access was spacious and although a bit dated. We genuinely loved everything about the room. What truly made the stay exceptional was the outstanding service from all the staff. Their warmth and hospitality made a lasting impression.DariCAD 277
Great809 Ulasan
Sentosa Island Singapore|0.34km dari Universal Studios Singapore
The breakfast in the morning was decent, but you have to walk to another area. The hotel's location is excellent; it's a bit of a walk to the Universal Studios entrance, but there are shops and restaurants nearby. It was also very convenient to take a taxi back from the airport. You can also ask the hotel to call a taxi to the city center. The hotel provides slippers, toothbrushes, and toothpaste, and there's an ice maker and water dispenser.DariCAD 426
Very Good2620 Ulasan
Sentosa Island Singapore|0.44km dari Universal Studios Singapore
We had a very pleasant stay overall. The room was in good condition, clean, comfortable, and well-maintained, and the view was excellent, can see Singapore skyline and the sunrise. Check-in was surprisingly quick despite the long line, and the staff at the counter were helpful and efficient with the pre-registration, which we really appreciated. Our family also had a great time at the pool. It was a pity that parts of the pool were under renovation, and some areas looked a little old, but it was still enjoyable. The family-friendly activities were still good as always (the pool zumba, movie screening), which made the stay fun overall.DariCAD 401
Very Good1590 Ulasan
Sentosa Island Singapore|0.48km dari Universal Studios Singapore
This is a return visit on staycation. The hotel location, rooms, and front desk services were all still pretty good. However the pool conditions were awful. I understand that the pools are undergoing refurbishment. Regardless, the hotel should still accord best efforts in maintaining the best guest experience of the Far East hospitality brand and standards. The pool surroundings were unkempt. Almost all good hotels and resorts would dedicate an early morning effort to sweeping fallen leaves and organise the poolside furniture neatly. The towel guy simply waved at me to collect a towel while he remained seated without any greeting or service. Parts of the usable pool were cordoned off in ugly plastic tape, bits of masking tape remained stuck to railings, and worst of all, used clothing items were left hanging in full view. The gym equipment is poorly maintained and unkempt. This is just disgusting and atrocious for a 5 star hotel and embarrassing for a long time Singapore brand.
When I provided feedback and showed photos taken of the terraced pool to the front desk upon check out from The Outpost, the staff acknowledged the issue and replied ”I will inform the VILLAGE Hotel to rectify it.” The guest doesn't need to know which hotel is accountable for maintenance of the shared pool facilities. They are both operated by Far East. The professional response would be for The Outpost to acknowledge the feedback and assure the guest that it would be looked into.
FIX THIS. PLEASE.DariCAD 401
Amazing432 Ulasan
Sentosa Island Singapore|0.48km dari Universal Studios Singapore
I love the personalized service from Capella. The staffs are very friendly and they made my stay filled with smiles.
The room is very clean and equipped with everything I need. The most important item was a pair of kid slipper for my little kiddo. It was the personal thought that makes the whole stay enjoyable.
I love the food served in restaurants, Perfect taste and portion.
Activities planned at Capella are fun too! Great for family time!
Overall, my family and I enjoyed every bit at Capella. Love to return again!DariCAD 1,383
Very Good1402 Ulasan
Sentosa Island Singapore|0.49km dari Universal Studios Singapore
The room was spacious with a great view. The staff were very attentive and service-minded.
**Cleanliness**: Very clean, and the bathroom was large with a great wet/dry separation.
**Facilities**: Everything was very new, and the pool water was changed daily.
**Service**: They proactively helped with luggage, opened car doors, and even used their hands to shield me – they really pay attention to the details.DariCAD 401
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