Brunei Tax Refund Guide – Claim Tax Back as a Tourist

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Hi friends! 👋 I just returned from an incredible shopping trip in Brunei – and let me tell you, the bargains are still fresh in my mind! From beauty products and local snacks to tech gadgets, Brunei is full of unique and worthwhile finds. But here’s something many international travellers might not realise – you can actually claim a tax refund on your shopping here!

That’s right – under Brunei’s Tourist Refund Scheme (TRS), eligible visitors can get back the 5% Goods and Services Tax (GST) on purchases made at participating retailers. So if you’re planning a trip to Brunei and intend to shop, don’t miss out on this great opportunity to save. Let me guide you through how the refund system works and how to claim it easily before you leave the country. ✨🛍️💵

🧾 Tax Refund and Exemption in Brunei

When shopping in Brunei, prices generally include the 5% Goods and Services Tax (GST), which applies to most goods and services.

Here’s the great news: International visitors can claim a refund on this tax for eligible purchases made at participating stores under Brunei’s Tourist Refund Scheme (TRS). 🙌

That means:

✅ More budget for another plate of ambuyat or grilled satay 🍽️
✅ Extra beauty products or local crafts to take home 💆‍♀️
✅ And more thoughtful souvenirs for your loved ones 🎁

💡 Goods and Services Tax (GST) in Brunei

Raja Isteri Pengiran Anak Hajah Saleha Bridge

Brunei’s Goods and Services Tax (GST) is set at 5% and applies to a wide range of everyday items, including:

🛍️ Fashion and accessories
📱 Electronics and gadgets
💄 Beauty and skincare products
🍫 Snacks and packaged foods
🧃 Non-alcoholic beverages

You might not notice it at first, but this tax can quietly add up—especially if you're shopping at popular spots like The Mall Gadong, Times Square, or Yayasan Complex.

🧠 Tip: Check whether prices are marked as “inclusive” or “exclusive” of GST. Most stores include the tax in the displayed price, but it’s always wise to confirm.

📜 Brunei’s Current Tax Refund System – What’s Eligible?

Omar Ali Saifuddien Mosque

In Brunei, tax refunds for tourists fall under the Tourist Refund Scheme (TRS), and only specific purchases qualify. Here’s what you need to know:

1. General Goods

This includes items such as clothing, electronics, souvenirs, accessories, and other non-consumable products.

Conditions:

  • Minimum spend: BND300 (inclusive of GST) in a single receipt from a participating TRS retailer
  • Purchases must be made within 2 months prior to your departure from Brunei
  • Items must be taken out of Brunei within 2 months of purchase
  • You must depart from an international airport, such as Brunei International Airport

2. Consumable Goods

Some consumable items, such as packaged snacks or personal care products, may be eligible for a refund. However, they must be unused, unopened, and carried out in your checked luggage.

📝 Important Notes:

  • Tax refunds apply only to purchases made at approved TRS retailers (look for the “Tax-Free Shopping” sign).
  • You must present the purchased items, original receipts, and your passport at the GST Refund Counter before checking in.
  • ⚠️ Not all stores allow receipts to be combined or provide refunds for both general and consumable items. Always check with the store or look for the TRS logo before making your purchase.

Cheap Hotels in Brunei

5 star

8.9/10Very Good234 Ulasan
Bandar Seri Begawan|0.98km dari pusat bandar
When we arrived, the hotel offered a free shuttle service to the night market if we booked through them, which was super helpful! On the way back, they even took us to two mosques so we could get some great photos of the illuminations ✨ It was truly amazing service, I was so impressed! 🤩 Regarding breakfast... I wanted to try some local food, so I didn't book breakfast. When I asked the hotel staff for recommendations, they happily gave me a ton of suggestions for breakfast spots (and even wrote them down for me!)
DariPHP 7,140
8.5/10Very Good826 Ulasan
Bandar Seri Begawan|1.8km dari pusat bandar
Pros: Very close to the main attractions in downtown Brunei (walkable even) Desk was very kind to lend port adapter Breakfast was great even if not much options Free pick-up from the airport to the hotel Supermarket is quite close to the hotel Hot water available in the shower WiFi speed is goo Cons: Hotel is a bit dated
DariPHP 2,168
8.6/10Very Good280 Ulasan
Bandar Seri Begawan|1.18km dari pusat bandar
Good value for money and a comfortable stay. The room was clean, spacious, and well-maintained, and the staff were friendly and accommodating. The location was also convenient for getting around Brunei. The only downside was that the shared bathrooms could be cleaner, as they were sometimes a bit dirty. Aside from that, everything else was satisfactory, and I enjoyed my stay overall.
DariPHP 1,318
9.2/10Great10 Ulasan
Bandar Seri Begawan|5.86km dari pusat bandar
The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
DariPHP 3,402
8.5/10Very Good290 Ulasan
Bandar Seri Begawan|1.25km dari pusat bandar
I used this hotel for a transit stay. Upon arrival, the hotel's shuttle staff was immediately available, making the transfer to the hotel smooth and convenient. The location is great, with many attractions within walking distance, and there's a night market nearby, which is a big plus. The bathroom was also clean, which was nice. For breakfast, there weren't many options, but there was toast, jam, and drinks, which was perfectly fine for my child's breakfast. Just note that toothbrushes are not provided in the room, so you'll need to bring your own.
DariPHP 2,729
8.9/10Very Good63 Ulasan
Bandar Seri Begawan|1.23km dari pusat bandar
The breakfast was excellent! Although not many many options, the restaurant changed the dishes everyday and I ate lots of different local dessert / snack and dishes during my stay. The location is good as there are many shops and restaurants near to the hotel. They don’t have in-house self service laundry, the laundry they provided is counted per item, but there are two coin laundry nearby. Hotel staff are really nice and helpful.
DariPHP 3,495
8.9/10Very Good46 Ulasan
Bandar Seri Begawan|1.65km dari pusat bandar
Location is at city center & next to Chinese Temple. At night time, it seems quiet also. Hotel looks great however the bed not so comfortable (too hard) - was not able to sleep well. Overall room is OK merely the bed. Stayed here twice for my business trip & can walk around near city at night safely.
DariPHP 5,336
6.4/103 Ulasan
Bandar Seri Begawan|1.44km dari pusat bandar
easy connect to the mail and acceptable hotel quick a good choice
DariPHP 3,916

Show more

Business travel

8.2/10Very Good184 Ulasan
Bandar Seri Begawan|1.45km dari pusat bandar
Wonderful staff and useful airport transfers, but the hotel needs a complete renovation The strongest part of our stay was definitely the staff. Everyone was incredibly kind, welcoming and genuinely willing to help with absolutely everything. Their attitude made a huge difference, and we are very grateful to the entire team! The hotel also provides complimentary airport pick-up and drop-off, which was extremely convenient. We received a room upgrade, and the staff brought drinking water and fresh linen to the room. Coffee and tea supplies were replenished every day as well. Unfortunately, the building and rooms are extremely outdated, and cleanliness was a serious problem. The hotel clearly needs deep cleaning, better maintenance and a major renovation. Despite the excellent service and useful amenities, the poor condition of the property made the stay much less comfortable. Thank you again to the wonderful staff — you were truly the best part of this hotel.
DariPHP 1,804
6.3/1014 Ulasan
Bandar Seri Begawan|1.93km dari pusat bandar
The location is very good in the city center, it is very convenient to nearby attractions, the environment is OK, there are office and charging places in the public area, air conditioning, and the price is relatively cheap.
DariPHP 1,252
2/100 Ulasan
Bandar Seri Begawan|4.08km dari pusat bandar
The environment is good and the boss is enthusiastic
8/10Very Good13 Ulasan
Bandar Seri Begawan|1.33km dari pusat bandar
It was the first time I came to Brunei in my life. I went to the water village, the mosque, and the royal palace. It felt too ordinary, especially the royal palace. They were not allowed to enter at all. They were just taking pictures outside the gate. Don’t go there. But this hotel gave me the best feeling on this trip, the cheapest price and the best service! You can compare the prices and you will know that Brunei is the cheapest, needless to say. Regarding hygiene, it is very clean. I saw that the waiter washed a lot of quilt covers and mattress covers in the morning. Unfortunately, I didn't take a picture. It seems that each guest is washed once. Regarding food, you can buy food and make it yourself. There are so many seasonings, so much food in the refrigerator, and the waiters also cook and eat here. It is so trustworthy! This is treating passengers as family members, so I have to write a good review. The living place is too loose, more than 20 square meters, four bunk beds, covered with cloth, don't ask me how to know the area, just check the tiles. Needless to say, washing clothes and bathing, all kinds of liquids and powders can be used casually, and must be washed clean; the clothes of the waiters are also washed here, and the toilet is also used, which makes people feel at ease. There is also a printer, it is very convenient to get a visa, the price is 50 cents, one piece, which is reasonable; take off your shoes when you enter the house, put them on the shoe rack, just like at home; drink coffee and sugar as you like, I don’t drink coffee, there is no shortage of sugar Drink the lemons you bought yourself, make your own lemon juice, so you don't have to buy them! The waiter can't speak Chinese, and I can't speak English. It takes a lot of effort to speak, and she patiently helped me find a private car to Miri, 40 Brunei currency, which solved my biggest problem. Brunei's public transportation is too inconvenient, everyone should be prepared, this is not a paradise for backpackers. Good place is much older! Not to mention, anyway, it is the only reason why I don't regret coming to Brunei this time. Thank you boss and waiter, I don't know what your name is, for giving me good memories and a comfortable board and lodging experience! It's a pity that I didn't take pictures of cooking and washing clothes. After going out to play, just look at the pictures of the environment! There is also a video conference tonight, and the environment is very quiet! I am a Chinese tourist from Shenyang, China. If you have any difficulties, you can add me on WeChat, f13342194212. It takes time to write good reviews because I just took a shower and the washing machine is doing laundry! Tomorrow morning, I have to wait for it to be aired, so I can just write a review; in addition, I can’t speak English on this journey, so I rely on everyone’s help. If you give a real review, even if you report it to everyone, let’s make a contribution to the society!
DariPHP 738
6.9/1035 Ulasan
Bandar Seri Begawan|1.63km dari pusat bandar
Good location, in the city center, three minutes walk to Sultan Omar Ali Saifuddin Mosque, three minutes walk to Sultan Memorial Hall, two minutes walk to Water Village Pier, less than one minute walk to Brunei Royal Plaza, two minutes walk to the shopping center, there is a large supermarket in the basement of the shopping center, all kinds of goods are very complete. There are many restaurants in the shopping center, which is convenient for eating. I checked out of the original hotel before 12 noon because of the flight at 2 am the next day, and temporarily booked a small single room to rest and take a shower before going to the airport. The price is relatively cheap, the main disadvantage is that there is only one bathroom for all the rooms in the youth hostel, and the toilet and shower are all in it. If there are many guests, there will definitely be problems and it will take a long time to wait.
DariPHP 1,290
8.5/10Very Good826 Ulasan
Bandar Seri Begawan|1.8km dari pusat bandar
Pros: Very close to the main attractions in downtown Brunei (walkable even) Desk was very kind to lend port adapter Breakfast was great even if not much options Free pick-up from the airport to the hotel Supermarket is quite close to the hotel Hot water available in the shower WiFi speed is goo Cons: Hotel is a bit dated
DariPHP 2,168
8.9/10Very Good234 Ulasan
Bandar Seri Begawan|0.98km dari pusat bandar
When we arrived, the hotel offered a free shuttle service to the night market if we booked through them, which was super helpful! On the way back, they even took us to two mosques so we could get some great photos of the illuminations ✨ It was truly amazing service, I was so impressed! 🤩 Regarding breakfast... I wanted to try some local food, so I didn't book breakfast. When I asked the hotel staff for recommendations, they happily gave me a ton of suggestions for breakfast spots (and even wrote them down for me!)
DariPHP 7,140
9.2/10Great10 Ulasan
Bandar Seri Begawan|5.86km dari pusat bandar
The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
DariPHP 3,402

Show more

Breakfast

8.5/10Very Good826 Ulasan
Bandar Seri Begawan|1.8km dari pusat bandar
Pros: Very close to the main attractions in downtown Brunei (walkable even) Desk was very kind to lend port adapter Breakfast was great even if not much options Free pick-up from the airport to the hotel Supermarket is quite close to the hotel Hot water available in the shower WiFi speed is goo Cons: Hotel is a bit dated
DariPHP 2,168
8.9/10Very Good234 Ulasan
Bandar Seri Begawan|0.98km dari pusat bandar
When we arrived, the hotel offered a free shuttle service to the night market if we booked through them, which was super helpful! On the way back, they even took us to two mosques so we could get some great photos of the illuminations ✨ It was truly amazing service, I was so impressed! 🤩 Regarding breakfast... I wanted to try some local food, so I didn't book breakfast. When I asked the hotel staff for recommendations, they happily gave me a ton of suggestions for breakfast spots (and even wrote them down for me!)
DariPHP 7,140
9.2/10Great10 Ulasan
Bandar Seri Begawan|5.86km dari pusat bandar
The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
DariPHP 3,402
8.2/10Very Good184 Ulasan
Bandar Seri Begawan|1.45km dari pusat bandar
Wonderful staff and useful airport transfers, but the hotel needs a complete renovation The strongest part of our stay was definitely the staff. Everyone was incredibly kind, welcoming and genuinely willing to help with absolutely everything. Their attitude made a huge difference, and we are very grateful to the entire team! The hotel also provides complimentary airport pick-up and drop-off, which was extremely convenient. We received a room upgrade, and the staff brought drinking water and fresh linen to the room. Coffee and tea supplies were replenished every day as well. Unfortunately, the building and rooms are extremely outdated, and cleanliness was a serious problem. The hotel clearly needs deep cleaning, better maintenance and a major renovation. Despite the excellent service and useful amenities, the poor condition of the property made the stay much less comfortable. Thank you again to the wonderful staff — you were truly the best part of this hotel.
DariPHP 1,804
8.9/10Very Good46 Ulasan
Bandar Seri Begawan|1.65km dari pusat bandar
Location is at city center & next to Chinese Temple. At night time, it seems quiet also. Hotel looks great however the bed not so comfortable (too hard) - was not able to sleep well. Overall room is OK merely the bed. Stayed here twice for my business trip & can walk around near city at night safely.
DariPHP 5,336
6.3/1014 Ulasan
Bandar Seri Begawan|1.93km dari pusat bandar
The location is very good in the city center, it is very convenient to nearby attractions, the environment is OK, there are office and charging places in the public area, air conditioning, and the price is relatively cheap.
DariPHP 1,252
2/100 Ulasan
Bandar Seri Begawan|4.08km dari pusat bandar
The environment is good and the boss is enthusiastic
8/10Very Good13 Ulasan
Bandar Seri Begawan|1.33km dari pusat bandar
It was the first time I came to Brunei in my life. I went to the water village, the mosque, and the royal palace. It felt too ordinary, especially the royal palace. They were not allowed to enter at all. They were just taking pictures outside the gate. Don’t go there. But this hotel gave me the best feeling on this trip, the cheapest price and the best service! You can compare the prices and you will know that Brunei is the cheapest, needless to say. Regarding hygiene, it is very clean. I saw that the waiter washed a lot of quilt covers and mattress covers in the morning. Unfortunately, I didn't take a picture. It seems that each guest is washed once. Regarding food, you can buy food and make it yourself. There are so many seasonings, so much food in the refrigerator, and the waiters also cook and eat here. It is so trustworthy! This is treating passengers as family members, so I have to write a good review. The living place is too loose, more than 20 square meters, four bunk beds, covered with cloth, don't ask me how to know the area, just check the tiles. Needless to say, washing clothes and bathing, all kinds of liquids and powders can be used casually, and must be washed clean; the clothes of the waiters are also washed here, and the toilet is also used, which makes people feel at ease. There is also a printer, it is very convenient to get a visa, the price is 50 cents, one piece, which is reasonable; take off your shoes when you enter the house, put them on the shoe rack, just like at home; drink coffee and sugar as you like, I don’t drink coffee, there is no shortage of sugar Drink the lemons you bought yourself, make your own lemon juice, so you don't have to buy them! The waiter can't speak Chinese, and I can't speak English. It takes a lot of effort to speak, and she patiently helped me find a private car to Miri, 40 Brunei currency, which solved my biggest problem. Brunei's public transportation is too inconvenient, everyone should be prepared, this is not a paradise for backpackers. Good place is much older! Not to mention, anyway, it is the only reason why I don't regret coming to Brunei this time. Thank you boss and waiter, I don't know what your name is, for giving me good memories and a comfortable board and lodging experience! It's a pity that I didn't take pictures of cooking and washing clothes. After going out to play, just look at the pictures of the environment! There is also a video conference tonight, and the environment is very quiet! I am a Chinese tourist from Shenyang, China. If you have any difficulties, you can add me on WeChat, f13342194212. It takes time to write good reviews because I just took a shower and the washing machine is doing laundry! Tomorrow morning, I have to wait for it to be aired, so I can just write a review; in addition, I can’t speak English on this journey, so I rely on everyone’s help. If you give a real review, even if you report it to everyone, let’s make a contribution to the society!
DariPHP 738

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Tax Refund Conditions – Are You Eligible in Brunei?

To qualify for a tax refund under Brunei’s Tourist Refund Scheme (TRS), you must meet the following conditions:

✅ You must be:

  • A non-Bruneian citizen
  • Holding a valid international passport
  • Visiting Brunei on a tourist visa or under social visit status
  • Departing Brunei by air from an approved international airport (e.g., Brunei International Airport)

✅ You must also:

  • Present your original passport at the time of purchase (photocopies are not accepted)
  • Spend at least BND300 (inclusive of GST) in a single receipt at a participating TRS store
  • Make your purchase within 2 months prior to your departure
  • Take the goods out of Brunei—items must be for personal use only, not for resale or commercial purposes

✈️ Important: Customs officials may inspect your purchased goods before departure. Please ensure your receipts, passport, and items are readily accessible in your carry-on luggage for smooth processing.

🔁 Tax Refund Procedures – How to Claim It in Brunei

tax refund

Source: Vibrant Finsery

Here’s a step-by-step guide to help you claim your tax refund smoothly:

🛍️ At the Store:

  • Shop as usual at a participating Tourist Refund Scheme (TRS) retailer. Look for the “Tax-Free Shopping” sign.
  • At the time of payment, inform the cashier that you wish to apply for a tax refund.
  • Present your original passport for verification. The store will record your details and issue a tax refund form along with the official purchase receipt.
  • Keep all tax refund documents and receipts well-organised in a folder or pouch for easy access later.

🛫 At the Airport:

  • Arrive at least 3 hours before departure to allow enough time for the refund process.
  • Head to the Tourist Refund Counter located at Brunei International Airport.
  • Present your passport, original receipts, tax refund forms, and the purchased goods for inspection. Customs officers may check your items to confirm eligibility.
  • Once approved, your refund will be issued either in cash (Brunei Dollars) or credited to your credit card, depending on the facilities available.

🧠 Tip: Procedures and refund counter hours may vary, so it’s a good idea to check in advance. Make sure your goods and documents are easily accessible in your carry-on bag for a hassle-free process.

🏪 Duty-Free and Tax-Free Shopping in Brunei – Where to Go?

tax

Looking to make the most of tax-free shopping in Brunei? Here are some popular spots that tourists often visit for great deals:

🛍️ The Mall, Gadong – A popular shopping centre offering a variety of fashion brands, accessories, and lifestyle products.

📱 Acer Concept Store / Netcom – Trusted locations for electronics, laptops, and IT accessories.

💄 Hua Ho Department Store / Supa Save – Well-stocked with beauty products, skincare, personal care, and health supplements.

👗 Times Square Shopping Centre – Features a good mix of local and international fashion brands in a comfortable setting.

🎁 Yayasan Sultan Haji Hassanal Bolkiah Complex – Ideal for finding local souvenirs, Bruneian crafts, and traditional gifts with cultural significance.

🔥 Brunei Tax Refund Tips

tax return

Source: iMoney.my

Here are some useful tips I wish I had known before shopping in Brunei—learn from my experience! 👇

🔖 Keep Your Passport Handy

Don’t tuck it away deep in your bag—you’ll need to present your original passport every time you shop at a participating TRS store.

🗃️ Stay Organized

Keep all your receipts, tax refund forms, and purchase documents together. Using a small folder or pouch helps prevent losing anything important.

🛍️ Plan Your Purchases

Try to shop at fewer stores but meet the minimum spend of BND300 per receipt to qualify for the refund, instead of making many small purchases.

Keep Goods Accessible

Customs may want to inspect your purchases at the airport, so keep items unpacked and easy to present.

📍 Airport Refund Counters Are Your Backup

If you forget to get your refund at the store, you can still claim it at the Tourist Refund Counter located at Brunei International Airport.

📱 Use Translation Apps

Some shop staff may have limited English, so apps like Google Translate can help speed up communication.

💳 Use a Credit Card with No Foreign Transaction Fees

Paying with a card that offers good exchange rates and no extra fees can save you money compared to exchanging cash.

❤️Book flight tickets to Brunei on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Brunei

  • Pergi Balik
  • Sehala

Final Thoughts – It’s Absolutely Worth It!

Brunei Waterfront

Shopping in Brunei is already a wonderful experience, but getting a tax refund on top of that? Now that’s a real bonus 🏆. The process may seem a little daunting at first, but once you’re familiar with it, claiming your refund becomes second nature. If you’re planning a trip to Brunei soon, my advice is: shop smart, shop tax-free! 🛍️✨ And don’t forget your passport—plus, maybe leave some extra space in your luggage just in case. 😉

✈️ Book your flight to Brunei now on Trip.com

🏨 Find the best hotel deals in Bandar Seri Begawan and beyond

📱 Get a Brunei eSIM for fast internet as soon as you arrive

Happy travels, fellow travellers—enjoy your Bruneian shopping spree! ❤️

FAQs: Brunei Tax Refund

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Ferocious_Squirrel

Ferocious_Squirrel

Travel Content Creator

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Travel and nature these are my happy places. I write to share my favorite spots, hidden gems, and travel tips, so you can live your own adventure in style.

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Brunei tax refund