Brunei Tax Refund Guide – Claim Tax Back as a Tourist

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Hi friends! 👋 I just returned from an incredible shopping trip in Brunei – and let me tell you, the bargains are still fresh in my mind! From beauty products and local snacks to tech gadgets, Brunei is full of unique and worthwhile finds. But here’s something many international travellers might not realise – you can actually claim a tax refund on your shopping here!

That’s right – under Brunei’s Tourist Refund Scheme (TRS), eligible visitors can get back the 5% Goods and Services Tax (GST) on purchases made at participating retailers. So if you’re planning a trip to Brunei and intend to shop, don’t miss out on this great opportunity to save. Let me guide you through how the refund system works and how to claim it easily before you leave the country. ✨🛍️💵

🧾 Tax Refund and Exemption in Brunei

When shopping in Brunei, prices generally include the 5% Goods and Services Tax (GST), which applies to most goods and services.

Here’s the great news: International visitors can claim a refund on this tax for eligible purchases made at participating stores under Brunei’s Tourist Refund Scheme (TRS). 🙌

That means:

✅ More budget for another plate of ambuyat or grilled satay 🍽️
✅ Extra beauty products or local crafts to take home 💆‍♀️
✅ And more thoughtful souvenirs for your loved ones 🎁

💡 Goods and Services Tax (GST) in Brunei

Raja Isteri Pengiran Anak Hajah Saleha Bridge

Brunei’s Goods and Services Tax (GST) is set at 5% and applies to a wide range of everyday items, including:

🛍️ Fashion and accessories
📱 Electronics and gadgets
💄 Beauty and skincare products
🍫 Snacks and packaged foods
🧃 Non-alcoholic beverages

You might not notice it at first, but this tax can quietly add up—especially if you're shopping at popular spots like The Mall Gadong, Times Square, or Yayasan Complex.

🧠 Tip: Check whether prices are marked as “inclusive” or “exclusive” of GST. Most stores include the tax in the displayed price, but it’s always wise to confirm.

📜 Brunei’s Current Tax Refund System – What’s Eligible?

Omar Ali Saifuddien Mosque

In Brunei, tax refunds for tourists fall under the Tourist Refund Scheme (TRS), and only specific purchases qualify. Here’s what you need to know:

1. General Goods

This includes items such as clothing, electronics, souvenirs, accessories, and other non-consumable products.

Conditions:

  • Minimum spend: BND300 (inclusive of GST) in a single receipt from a participating TRS retailer
  • Purchases must be made within 2 months prior to your departure from Brunei
  • Items must be taken out of Brunei within 2 months of purchase
  • You must depart from an international airport, such as Brunei International Airport

2. Consumable Goods

Some consumable items, such as packaged snacks or personal care products, may be eligible for a refund. However, they must be unused, unopened, and carried out in your checked luggage.

📝 Important Notes:

  • Tax refunds apply only to purchases made at approved TRS retailers (look for the “Tax-Free Shopping” sign).
  • You must present the purchased items, original receipts, and your passport at the GST Refund Counter before checking in.
  • ⚠️ Not all stores allow receipts to be combined or provide refunds for both general and consumable items. Always check with the store or look for the TRS logo before making your purchase.

Cheap Hotels in Brunei

5 star

8.8/10Very Good196 Ulasan
Bandar Seri Begawan|0.98km dari pusat bandar
To be honest, there were a couple of issues. The air conditioning was too cold, and after opening the window, the bathroom ventilation wasn't great. This led to the ceiling being covered in condensation when I woke up. The hotel definitely has some ventilation problems, as the hot air wasn't being extracted properly. However, apart from that, everything else was good! I was especially happy because the buffet had Ambuyat, a Bruneian staple that I surprisingly couldn't find at the Gadong Night Market, haha!
Dari€108
8.4/10Very Good679 Ulasan
Bandar Seri Begawan|1.8km dari pusat bandar
Stayed 3 nights here. Clean and bright rooms, strong AC, hair dryer provided, non smart TV, small fridge, toiletries, dental kits, shower gel shampoo provided, basic swimming pool is available, WiFi connection for level 5 was ok too.In general, the staff here are friendly, and helpful. Basic breakfast is included and lots of choices. There were 2 receptionist Malay ladies who were really unfriendly and looked like you owed her money. My only real complaint is that bedbug on my queen size bed on my first night. The next morning I asked to change all my bed linen and pillow cases. One of the unfriendly receptionist ladies was handling me. She really makes me fed up. The bedbug is not kidding, I got a bite all over my legs and body. Airport shuttle pick up only is available for advance booking for free of charge. Late check-out is chargeable for 10 BND per hour even if the hotel room is all empty. Overall, a good value hotel for what you pay but don't expect too much. Side note: The Japanese restaurant Washoku is really superb, and must try. Very affordable price with real Japan quality food and you can simply order any food and won't disappoint you.
Dari€29
8.5/10Very Good202 Ulasan
Bandar Seri Begawan|1.18km dari pusat bandar
The hotel room (deluxe twin) was very ample and comfortable. It has enough amenities and the housekeeping team is very attentive and taking care of all details. The receptionist are very friendly, helpful and knowledgeably regarding what to visit and see in Bandar. The restaurant staff is also super friendly and willing to provide a great service. The best os thus hotel is indeed most of the staff team who made out stay memorable. The hotel has, in my opinion, one problem which is the noise. If you are sensitive to noise at night, it will be hard to sleep untless you use ear plugs. The rooms in one size are facing the main road which is noisy at all times and the rooms in the other side are facibg lots of outdoor AC units.
Dari€17
7.3/1010 Ulasan
Bandar Seri Begawan|5.86km dari pusat bandar
The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
Dari€47
8.6/10Very Good224 Ulasan
Bandar Seri Begawan|1.25km dari pusat bandar
Capital Residence Suites, Brunei I had a generally pleasant stay here. The room was clean, spacious, and comfortable, and the place felt quiet and calm, which was nice after a long day out. The bed was comfortable and the room was well maintained. Breakfast was provided and was simple but sufficient to start the day. Nothing fancy, but acceptable. A good highlight is the free city tour organized by the hotel. During the tour, I managed to visit Energy Hub, Masjid Omar Ali Saifuddien, Istana Nurul Iman, Balai Khazanah Islam Sultan Haji Hassanal Bolkiah, Gadong Mall, and Masjid Jame’ Asr Hassanil Bolkiah, which was very convenient for first-time visitors. Also the big plus is free airport pick-up and drop-off (reservation required) Staff were friendly and helpful, and check-in was smooth. Overall, it offers decent value for money and is suitable for a short stay, especially if you want an easy way to explore Bandar Seri Begawan.
Dari€33
8.6/10Very Good43 Ulasan
Bandar Seri Begawan|1.23km dari pusat bandar
Conveniently located, there are many restaurants and supermarkets. It can be reached within 5-10 minutes on foot. There is also a sporting goods store next to the hotel and a bakery diagonally in front. There is a pier not far from the hotel, which is convenient for sightseeing. Friendly service staff, helping to solve problems. Breakfast varies slightly every day, and most special foods can be tasted. The hotel also provides travel itineraries for your convenience.
Dari€42
8.5/10Very Good75 Ulasan
Bandar Seri Begawan|1.65km dari pusat bandar
I stayed for two nights at this hotel, and it offers great value for money. It's conveniently located within walking distance of a shopping mall, tourist attractions like the Old Mosque, and various restaurants. While the room isn't luxurious, it has all the basic amenities you need for a comfortable stay. Breakfast was a buffet on the first day and à la carte on the second. I personally enjoyed the mild, lightly salted flavors. The hotel also provides a pre-booked shuttle service, which I used to get to the airport and other attractions. Note that the gym and pool are managed externally; they are within walking distance but outside the main hotel building. You'll need to pick up a pass from reception to access them.
Dari€64
6.4/103 Ulasan
Bandar Seri Begawan|1.44km dari pusat bandar
easy connect to the mail and acceptable hotel quick a good choice
Dari€67

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Business travel

8.2/10Very Good140 Ulasan
Bandar Seri Begawan|1.45km dari pusat bandar
This hotel is an old one. The room that we stayed was just fine. The bathroom, especially the rose shower need to be replace urgently because it will breaks anytime soon. It's a walking distance to reach the city centre. At the ground floor there is a cafe selling all kinds of foods and drinks and the price is affordable. Parking here is free and the WiFi connection is superb.
Dari€24
6.3/1014 Ulasan
Bandar Seri Begawan|1.93km dari pusat bandar
There room was so nice with my budget. I am satisfied.
Dari€17
4/100 Ulasan
Bandar Seri Begawan|3.57km dari pusat bandar
warm welcoming and good behaviour
habis dijual
7/1041 Ulasan
Bandar Seri Begawan|1.83km dari pusat bandar
Nice location,affordable price,walking distance to food places and necessaries
Dari€20
8.1/10Very Good0 Ulasan
Bandar Seri Begawan|4.47km dari pusat bandar
Qing Yun Resthouse offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as express check-in or check-out and luggage storage are available to accommodate your requirements.Traveling with minimal luggage is achievable at Qing Yun Resthouse due to the hotel's laundry service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Each accommodation at Qing Yun Resthouse is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.At Qing Yun Resthouse, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. Rest assured, in a few chosen rooms, the presence of a refrigerator can be found.
habis dijual
2/100 Ulasan
Bandar Seri Begawan|4.08km dari pusat bandar
The environment is good and the boss is enthusiastic
habis dijual
8/10Very Good14 Ulasan
Bandar Seri Begawan|1.33km dari pusat bandar
Facilities: Average Cleanliness: Okay Environment: Okay Service: Fair The hotel is about 7.7 km from Brunei Airport. Due to the inconvenient public transportation, it's close to the mosque and Sultan's Memorial Hall, as well as the floating village and waterfall. There are plenty of places to eat nearby.
Dari€17
6.9/1038 Ulasan
Bandar Seri Begawan|1.63km dari pusat bandar
Good location very close to the BSB Bus station and good access to the airport via public transportation number 23.. the place is very neat and well maintained
Dari€19

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Breakfast

8.4/10Very Good679 Ulasan
Bandar Seri Begawan|1.8km dari pusat bandar
Stayed 3 nights here. Clean and bright rooms, strong AC, hair dryer provided, non smart TV, small fridge, toiletries, dental kits, shower gel shampoo provided, basic swimming pool is available, WiFi connection for level 5 was ok too.In general, the staff here are friendly, and helpful. Basic breakfast is included and lots of choices. There were 2 receptionist Malay ladies who were really unfriendly and looked like you owed her money. My only real complaint is that bedbug on my queen size bed on my first night. The next morning I asked to change all my bed linen and pillow cases. One of the unfriendly receptionist ladies was handling me. She really makes me fed up. The bedbug is not kidding, I got a bite all over my legs and body. Airport shuttle pick up only is available for advance booking for free of charge. Late check-out is chargeable for 10 BND per hour even if the hotel room is all empty. Overall, a good value hotel for what you pay but don't expect too much. Side note: The Japanese restaurant Washoku is really superb, and must try. Very affordable price with real Japan quality food and you can simply order any food and won't disappoint you.
Dari€29
8.8/10Very Good196 Ulasan
Bandar Seri Begawan|0.98km dari pusat bandar
To be honest, there were a couple of issues. The air conditioning was too cold, and after opening the window, the bathroom ventilation wasn't great. This led to the ceiling being covered in condensation when I woke up. The hotel definitely has some ventilation problems, as the hot air wasn't being extracted properly. However, apart from that, everything else was good! I was especially happy because the buffet had Ambuyat, a Bruneian staple that I surprisingly couldn't find at the Gadong Night Market, haha!
Dari€108
7.3/1010 Ulasan
Bandar Seri Begawan|5.86km dari pusat bandar
The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
Dari€47
8.2/10Very Good140 Ulasan
Bandar Seri Begawan|1.45km dari pusat bandar
Highly recommended! Everything was great. The hotel offers a convenient airport shuttle, and the breakfast spread is rich and varied. The front desk even helped us with taxis. The room was clean and tidy, and the location was excellent. The only minor downside was that the tap water was a bit yellowish, though the shower water was fine. For drinking water, we bought a large bottle of mineral water for 50 cents from the supermarket next door. The bus terminal is just a few minutes' walk away, making it easy to explore attractions on foot and get to the pier. Taking a taxi to Gadong Night Market wasn't expensive. By the way, Brunei is definitely worth a visit!
Dari€24
8.5/10Very Good75 Ulasan
Bandar Seri Begawan|1.65km dari pusat bandar
I stayed for two nights at this hotel, and it offers great value for money. It's conveniently located within walking distance of a shopping mall, tourist attractions like the Old Mosque, and various restaurants. While the room isn't luxurious, it has all the basic amenities you need for a comfortable stay. Breakfast was a buffet on the first day and à la carte on the second. I personally enjoyed the mild, lightly salted flavors. The hotel also provides a pre-booked shuttle service, which I used to get to the airport and other attractions. Note that the gym and pool are managed externally; they are within walking distance but outside the main hotel building. You'll need to pick up a pass from reception to access them.
Dari€64
6.3/1014 Ulasan
Bandar Seri Begawan|1.93km dari pusat bandar
The location is very good in the city center, it is very convenient to nearby attractions, the environment is OK, there are office and charging places in the public area, air conditioning, and the price is relatively cheap.
Dari€17
4/100 Ulasan
Bandar Seri Begawan|3.57km dari pusat bandar
warm welcoming and good behaviour
habis dijual
7/1041 Ulasan
Bandar Seri Begawan|1.83km dari pusat bandar
Some people might find the location a bit inconvenient, but I didn't mind it at all since it’s only a 10-minute DART ride to downtown. There are plenty of affordable and nice restaurants and shops nearby. If you’re just looking for a place to rest and sleep after exploring the city, this hotel is a great option. The room looks a bit dated, but it was clean. As someone with allergies, I was initially worried about dust or mold, but I had no issues during my stay. Overall, I’m satisfied with my stay. One thing to note for those who aren't comfortable around dogs: there are often stray dogs around the hotel entrance.
Dari€20

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Tax Refund Conditions – Are You Eligible in Brunei?

To qualify for a tax refund under Brunei’s Tourist Refund Scheme (TRS), you must meet the following conditions:

✅ You must be:

  • A non-Bruneian citizen
  • Holding a valid international passport
  • Visiting Brunei on a tourist visa or under social visit status
  • Departing Brunei by air from an approved international airport (e.g., Brunei International Airport)

✅ You must also:

  • Present your original passport at the time of purchase (photocopies are not accepted)
  • Spend at least BND300 (inclusive of GST) in a single receipt at a participating TRS store
  • Make your purchase within 2 months prior to your departure
  • Take the goods out of Brunei—items must be for personal use only, not for resale or commercial purposes

✈️ Important: Customs officials may inspect your purchased goods before departure. Please ensure your receipts, passport, and items are readily accessible in your carry-on luggage for smooth processing.

🔁 Tax Refund Procedures – How to Claim It in Brunei

tax refund

Source: Vibrant Finsery

Here’s a step-by-step guide to help you claim your tax refund smoothly:

🛍️ At the Store:

  • Shop as usual at a participating Tourist Refund Scheme (TRS) retailer. Look for the “Tax-Free Shopping” sign.
  • At the time of payment, inform the cashier that you wish to apply for a tax refund.
  • Present your original passport for verification. The store will record your details and issue a tax refund form along with the official purchase receipt.
  • Keep all tax refund documents and receipts well-organised in a folder or pouch for easy access later.

🛫 At the Airport:

  • Arrive at least 3 hours before departure to allow enough time for the refund process.
  • Head to the Tourist Refund Counter located at Brunei International Airport.
  • Present your passport, original receipts, tax refund forms, and the purchased goods for inspection. Customs officers may check your items to confirm eligibility.
  • Once approved, your refund will be issued either in cash (Brunei Dollars) or credited to your credit card, depending on the facilities available.

🧠 Tip: Procedures and refund counter hours may vary, so it’s a good idea to check in advance. Make sure your goods and documents are easily accessible in your carry-on bag for a hassle-free process.

Recommended Hotels in Brunei

Lihat Semua Hotel
NO.1
8.4/10679 ulasan
Badi'ah Hotel
Hotel di Bandar Seri Begawan
NO.2
8.8/10196 ulasan
Radisson Hotel Brunei Darussalam
Hotel di Bandar Seri Begawan
NO.3
8.5/10202 ulasan
Higher Hotel
Hotel di Bandar Seri Begawan
NO.4
8.2/10140 ulasan
Jubilee Hotel
Hotel di Bandar Seri Begawan
NO.5
8.6/10224 ulasan
The Capital Residence Suites
Hotel di Bandar Seri Begawan
NO.6
8.5/1075 ulasan
The Brunei Hotel
Hotel di Bandar Seri Begawan
NO.7
8.6/1043 ulasan
AL-AFIAH HOTEL
Hotel di Bandar Seri Begawan
NO.8
8.7/1055 ulasan
Abdul Razak Hotel Apartments
Hotel di Bandar Seri Begawan

🏪 Duty-Free and Tax-Free Shopping in Brunei – Where to Go?

tax

Looking to make the most of tax-free shopping in Brunei? Here are some popular spots that tourists often visit for great deals:

🛍️ The Mall, Gadong – A popular shopping centre offering a variety of fashion brands, accessories, and lifestyle products.

📱 Acer Concept Store / Netcom – Trusted locations for electronics, laptops, and IT accessories.

💄 Hua Ho Department Store / Supa Save – Well-stocked with beauty products, skincare, personal care, and health supplements.

👗 Times Square Shopping Centre – Features a good mix of local and international fashion brands in a comfortable setting.

🎁 Yayasan Sultan Haji Hassanal Bolkiah Complex – Ideal for finding local souvenirs, Bruneian crafts, and traditional gifts with cultural significance.

🔥 Brunei Tax Refund Tips

tax return

Source: iMoney.my

Here are some useful tips I wish I had known before shopping in Brunei—learn from my experience! 👇

🔖 Keep Your Passport Handy

Don’t tuck it away deep in your bag—you’ll need to present your original passport every time you shop at a participating TRS store.

🗃️ Stay Organized

Keep all your receipts, tax refund forms, and purchase documents together. Using a small folder or pouch helps prevent losing anything important.

🛍️ Plan Your Purchases

Try to shop at fewer stores but meet the minimum spend of BND300 per receipt to qualify for the refund, instead of making many small purchases.

Keep Goods Accessible

Customs may want to inspect your purchases at the airport, so keep items unpacked and easy to present.

📍 Airport Refund Counters Are Your Backup

If you forget to get your refund at the store, you can still claim it at the Tourist Refund Counter located at Brunei International Airport.

📱 Use Translation Apps

Some shop staff may have limited English, so apps like Google Translate can help speed up communication.

💳 Use a Credit Card with No Foreign Transaction Fees

Paying with a card that offers good exchange rates and no extra fees can save you money compared to exchanging cash.

❤️Book flight tickets to Brunei on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Brunei

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Final Thoughts – It’s Absolutely Worth It!

Brunei Waterfront

Shopping in Brunei is already a wonderful experience, but getting a tax refund on top of that? Now that’s a real bonus 🏆. The process may seem a little daunting at first, but once you’re familiar with it, claiming your refund becomes second nature. If you’re planning a trip to Brunei soon, my advice is: shop smart, shop tax-free! 🛍️✨ And don’t forget your passport—plus, maybe leave some extra space in your luggage just in case. 😉

✈️ Book your flight to Brunei now on Trip.com

🏨 Find the best hotel deals in Bandar Seri Begawan and beyond

📱 Get a Brunei eSIM for fast internet as soon as you arrive

Happy travels, fellow travellers—enjoy your Bruneian shopping spree! ❤️

FAQs: Brunei Tax Refund

  • What is the Tourist Refund Scheme (TRS) in Brunei?

    The TRS allows eligible international tourists to claim a refund on the 5% Goods and Services Tax (GST) paid on goods purchased from participating stores in Brunei. It helps visitors save money on their shopping before leaving the country.
  • Who is eligible to claim a tax refund in Brunei?

    Non-Bruneian citizens holding a valid international passport, visiting Brunei on a tourist visa or social visit status, and departing from approved international airports are eligible to apply for a tax refund on qualifying purchases.
  • What is the minimum spend required to qualify for a tax refund?

    You must spend at least BND300 (including GST) in a single receipt at a participating store to qualify for the tax refund under the TRS.
  • How and where can I claim my Brunei tax refund?

    You can claim your tax refund at the designated Tourist Refund Counter located at Brunei International Airport. You must present your original passport, receipts, tax refund forms, and the purchased goods for inspection before departure.
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Ferocious_Squirrel

Ferocious_Squirrel

Travel Content Creator

Travel and nature these are my happy places. I write to share my favorite spots, hidden gems, and travel tips, so you can live your own adventure in style.

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