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Terokai Ulasan Tetamu Hotel di Brownsville

Home2 Suites by Hilton Brownsville
4.4/552 Ulasan
房間乾淨,設施齊全,早餐豐富,特別是前台的服務特別棒,耐心專業,及時高效!游泳池很棒!
Americas Best Value Inn Brownsville/Padre Island Highway
3.4/554 Ulasan
You MUST read this before you choose to stay. Down below, you will find the owner REAL response to me. The lady (young Indian woman) at the front desk was extremely rude to me from the moment I checked in. She snatched my ID from my hand, shoved my receipt at me, and was generally cold and rude. We paid $105, or something close to that, for out stay. We were promised basic amenities that we did not receive. Upon arriving, we found the door handle was physically broken. It took us several minutes of messing with the handle before we got access. When we entered, I realized we had a smoking room. I have a sensitivity to smoke, so I called the office and asked for another room. The rude lady just told me there were no other rooms available. I checked online and it showed there were still other rooms available. I checked my reservation and it did say smoking so I must have messed up. It was my fault. So I accepted the room. I spent my time and slept in the room with a face mask. About 20 minutes in we discovered that the refrigerator didn’t work. We checked power at the wall, the knobs, all was good. Refrigerator was just not working. I called the office, the lady said that maintenance was not available and that, once again, there was no other rooms to move to. No solution offered. I called again to report that the floors were sticky. We were told that it was normal because of the humidity. We then called back to the office to let them know the towels in the restroom were damp and that the AC was turning off (all lights would turn off for 2 or 3 seconds) before turning back on. It was as if it was shorting out. This was happening every half hour or so. She informed me that someone would bring me towels and that maintenance is not there. She again offered me no solutions. We ended up sleeping in about 80-85 degree temperatures. We waited an hour, no towels. Luckily my wife had a beach towel and we chose to just share it. Upon turning on the shower, the handle tell off, exposing either mold behind the knob. We informed the front office every time we found a new issue, and every time we were given no solutions. To recap Broken door handle Broken refrigerator Sticky floors Wet towels Tv didn’t work Shower handle broke AC not working The next morning I asked for a manager and was told she just left. It was 10am, I asked for some sort of compensation for my issues. I was told they don’t offer refunds or compensation. Absolute worst stay I’ve ever had. Edit: owners REAL RESPONSE. When I submitted my review, I also reviewed the hotel on Priceline and emailed their corporate. The owner wanted me to call him to “work it out” when I spoke with Mr. Patel the 1st time, he hasn’t found out about the Priceline review or the email to corporate yet. He systematically went through each of my concerns and said I must be lying. He also informed me that the other people working there that was rude was his family. I don’t know why the young woman was but the older woman wa
Courtyard Brownsville
4.2/552 Ulasan
房間挺好,服務也不錯,但價格比疫情前貴了許多
Staybridge Suites Brownsville
4.3/543 Ulasan
靠近用餐地點
Quality Inn
4.1/590 Ulasan
So its not a new property, but... the owners definitely spent a lot of money on the property, especially inside!!! Without a doubt, the housekeeping deserves mention because my room was spotless when I checked in and on subsequent nights on my stay.
Hampton Inn & Suites Brownsville
4.2/592 Ulasan
Great hotel and location. Restaurants nearby and hotel staff are very accommodating. Also has free breakfast and workout center. Highly recommend the hotel when traveling to the Brownsville area. Until next time

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Maklumat Perjalanan Tempatan

Bilangan Hotel13
Bilangan Ulasan0
Harga TertinggiRM 961
Harga TerendahRM 480
Harga Purata (Hujung Minggu)RM 651
Harga Purata (Hari Bekerja)RM 651