Asrama di Heidelberg

レセプションの対応はとても良かったです。立地は観光エリアまで20分くらい歩きますが、フランクフルト等への電車が止まる中央駅には近く、スーツケースを持っての移動が楽でした。アメニティは自分でスマホから注文するのですが、スリッパ1つに1時間かかりました。またレセプション以外の従業員はあまり好印象ではありません。朝食もバイキングにプラスしてアラカルトメニューがあったようでお願いしたのですが、来ませんでした（結局食べてません)

Hotel a little too far to walk from the city centre with infrequent bus service. Staff were helpful and courteous. Rooms were clean and comfortable

Overall a very fine hotel. Staff was very helpful and friendly. Good location if you are planning on traveling by train or FlixBus since you are very close to their stations. The breakfast buffet is very extensive and well operated. We also ate once for dinner ate at the hotel restaurant and the hamburgers and fries are exceptional. (We had young adults in our group.) The Executive Lounge has a great view of the river if you have access. One warning. If you need an accessible bathroom, this is NOT the place for you. The showers are old school in a high wall bath tub. The other caution is the location is not adjacent to the Old Town. You may need to use buses, trams, or Uber/taxicab.

We traveled by train so this hotel was perfect, very short walk from the main station, maybe 150 feet. We did not know check in was 3:00 so paid 15€ to check in early taking a lesser room for the same price. IBIS allows early check in / late checkout for a 90€ annual fee. Breakfast was basic so we skipped that. Unfortunately McDonalds next door closed about 4 months earlier. As for lunch, the Thai restaurant (Asia Box) in the main station was very good and there is a grocery store in the station too. Our room on the 1st floor was small but clean with 2 beds. The bathroom was very small but this is the only room we saw. Street noise was minimal. Train, tram and bus lines converge here so you cant beat the location. I suspect they have parking for a fee but because we arrived by train, I am not sure.

不愧是貴族家的產業，150年經營歷史。這個酒店是由幾幢房子圍起來的，因此中間有個帶噴泉的庭院，門頭很小，但裏面挺美。因為定了30平方米的雙人舒適房，比普通房型大10平米，所以特地注意了下，一開始給的是326號房間，有個陽台，但房間面積很小，及時下樓交涉，前台美女服務非常好，拿了另外二個房卡讓我自己選一個，我就挑了346，是個拐角的房間，比之前的大了很多，廁所和洗澡間是單獨分開的二間，非常好，還有一個獨立的衣帽間，房間窗户正對着小花園，非常美。因為酒店是由幾幢房子組合在一起，所以她們也解釋了一下，每個房間和户型都不同。下次辦入住的時候可以提出自的喜好。早餐非常棒，是我這次德國行最好的一次體驗，當然房間價格也是最貴的。第一次見到酒店服務生比客人都多的酒店，早餐上就有酒水免費提供，這是我唯一碰到的一個。貴族開的酒店就是不一樣，每個細節都注意到了，一入住就進來插了鮮花，送了小甜點和歡迎卡片，各種細節真的讓人從心底感受到愉悦！

This is a very nice, business traveler type hotel. Room was very comfortable and clean. We had a couple of problems, though: 1) we reserved a room with twin beds, and we were given a room with the beds made up as one king bed—we couldn’t separate them and it was too late to get a different room; and 2) the lights in the hallway on our floor didn’t work until they were able to fix them the next morning (that was worrisome). There was some renovation going on which seems to explain the lighting issue. The hotel was about halfway between the train station and the old town, with a tram stop almost directly in front, so it was very convenient.

Das Hotel befindet sich sehr zentral und es ist alles einfach und schnell zu Fuß zu erreichen. Unser Zimmer war gut ausgestattet ( Klimaanlage, Badewanne, ein Doppelbett und ein Sofa, …). Das Personal war während unseres Auffenhaltes ( 1Woche) wirklich zuvorkommend und freundlich. Das Frühstück hat uns auch sehr gefallen weil die Auswahl unseren Geschmack getroffen hat, besonders das Rührei ist zu empfehlen! Dieses Hotel hat definitiv dazu beigetragen, dass unser Urlaub in Baden Baden einfach super gewesen ist!!!

Very good service, and the breakfast from 7-11, lots of choices.

At the last minute we decided to visit Heidelberg on our travel through the Rhine. When our first choice hotel was booked we decided not to do the Hilton or Marriott and chose the Suites. What a great decision . Sonia’s welcome was amazing- it is hard to find such enthusiasm these days. She loves the hotel and the city and it showed ! The room was meticulously decorated and our only wish was for a firmer mattress. I loved the white company toiletries. I felt at home! Breakfast was filled with well presented fruit , breads and pastries and more. Top quality but not over the top. And the staff were do friendly and warm . The hotel is situated across from the river. Perfect for going to the Old Town . A great spot for your Heidelberg stay.