Hotel Dengan Pengambilan dari hotel di Obwalden, Switzerland

An amazing perfect stay with a disappointment experience because of one Front Office Staff ”Chi*ra Bu**her”. If you would like to visit Engelberg, I would really recommend this hotel, the only thing about this hotel is it is not so flexible with some rules and services. INCIDENT! We only stayed for one night in this beautiful hotel, we reached out the FO for late check out, and we paid 90CHF for the late check out (3:00PM) because we went for a ski and we'll be back later. When we arrived around 3:15PM to the hotel, and would like to extend it little bit because we would like to clean our selves and pass by one of the spot. I asked one of the FO and asked them if the late check out consist of until what late, the one guy responded that it is 18:00- To be honest someone from a HORECA, I know as well that usually when you pay for a late check out, it is until late afternoon. But this Front Office Staff ”Chi*ra Bu**her butt in and says the 90 CHF that we pay is only for until 3:00 PM. Thats it! Because before everything as well the guy informed us that every hour of extend should be 10CFH I respect this. Now we asked again so the 90 CHF that we paid is for how many hours. She just said 30CHF per hour. (I hope you know better how to explain things as a professional FO I expected alot as SWISS is really known for best hotel school.) Usually in my knowledge late check out is calculated based on the 50% of your hotel price but yeah maybe it is wrong what I know but I cannot accept how she did it. Not professional. Was planning already to go back here every year before the day of our check out before the incident but yeah for now change of plan.

เป็นหนึ่งในที่พัก ที่ฉันชื่นชอบมาก จากการต้อนรับที่เป็นมิตรของพนักงานต้อนรับ และ ร้านอาหารสำหรับดินเนอร์ที่ มีรสชาติอร่อย และมีพนักงานเสิร์ฟ ชื่ Thomas ให้การต้อนรับอย่างดี ที่พักเห็นวิวเมืองชัดเจน สวยงาม ฉันแนะนำที่นี่ ราคาไม่แพงและคุ้มค่า

Sehr freundliches und nettes Personal. Leckeres Frühstück Buffet und sehr Feines Fondue im Stübli. Komme wieder 😉

瑞士最滿意的酒店，英格堡是最喜歡的小鎮，下次來，就直奔這個酒店，在鎮子上走走、爬爬山就很舒服。定了晚餐，做的很精緻，軟銀包含在內，餐廳每晚都有人在彈鋼琴。

sher gut夜裡可以看到星空

The hotel is located just opposite the train station with (ski) bus stop. Luckily the hotel has sound proof windows. Very stylish renovated hotel, keeping the old heritage. The room was small but comfy with nice view. The hotel parking is 15.- per night, what is okay. The management has chosen to implement 2G rule (German shortening for vaccinated/recovered), although according Federal Covid-19 ordinance, this only applies for hotel’s restaurant/bar. This should be more clear stated on the booking site.

Abendessen gab es abwechseln in verschiedenen Restaurents. Super Frühstück, zentrale Lage. Ein Hotel im alten Schweizer Stil. Personal super freundlich. Lohnt sich Sommer wie Winter

Booked for management team for business trip. Should be near to business district. No complain so assume it’s good.

An amazing perfect stay with a disappointment experience because of one Front Office Staff ”Chi*ra Bu**her”. If you would like to visit Engelberg, I would really recommend this hotel, the only thing about this hotel is it is not so flexible with some rules and services. INCIDENT! We only stayed for one night in this beautiful hotel, we reached out the FO for late check out, and we paid 90CHF for the late check out (3:00PM) because we went for a ski and we'll be back later. When we arrived around 3:15PM to the hotel, and would like to extend it little bit because we would like to clean our selves and pass by one of the spot. I asked one of the FO and asked them if the late check out consist of until what late, the one guy responded that it is 18:00- To be honest someone from a HORECA, I know as well that usually when you pay for a late check out, it is until late afternoon. But this Front Office Staff ”Chi*ra Bu**her butt in and says the 90 CHF that we pay is only for until 3:00 PM. Thats it! Because before everything as well the guy informed us that every hour of extend should be 10CFH I respect this. Now we asked again so the 90 CHF that we paid is for how many hours. She just said 30CHF per hour. (I hope you know better how to explain things as a professional FO I expected alot as SWISS is really known for best hotel school.) Usually in my knowledge late check out is calculated based on the 50% of your hotel price but yeah maybe it is wrong what I know but I cannot accept how she did it. Not professional. Was planning already to go back here every year before the day of our check out before the incident but yeah for now change of plan.

เป็นหนึ่งในที่พัก ที่ฉันชื่นชอบมาก จากการต้อนรับที่เป็นมิตรของพนักงานต้อนรับ และ ร้านอาหารสำหรับดินเนอร์ที่ มีรสชาติอร่อย และมีพนักงานเสิร์ฟ ชื่ Thomas ให้การต้อนรับอย่างดี ที่พักเห็นวิวเมืองชัดเจน สวยงาม ฉันแนะนำที่นี่ ราคาไม่แพงและคุ้มค่า

Sehr freundliches und nettes Personal. Leckeres Frühstück Buffet und sehr Feines Fondue im Stübli. Komme wieder 😉

瑞士最滿意的酒店，英格堡是最喜歡的小鎮，下次來，就直奔這個酒店，在鎮子上走走、爬爬山就很舒服。定了晚餐，做的很精緻，軟銀包含在內，餐廳每晚都有人在彈鋼琴。

sher gut夜裡可以看到星空

The hotel is located just opposite the train station with (ski) bus stop. Luckily the hotel has sound proof windows. Very stylish renovated hotel, keeping the old heritage. The room was small but comfy with nice view. The hotel parking is 15.- per night, what is okay. The management has chosen to implement 2G rule (German shortening for vaccinated/recovered), although according Federal Covid-19 ordinance, this only applies for hotel’s restaurant/bar. This should be more clear stated on the booking site.

Abendessen gab es abwechseln in verschiedenen Restaurents. Super Frühstück, zentrale Lage. Ein Hotel im alten Schweizer Stil. Personal super freundlich. Lohnt sich Sommer wie Winter

Booked for management team for business trip. Should be near to business district. No complain so assume it’s good.

Очень рекомендую останавливаться здесь! Во-первых, он находится в милейшей деревушке у озера, и вид из окон отеля невероятно атмосферный. Во-вторых, self check-in и check-out - это очень удобно. Но в случае если нужна помощь, на помощь придут очень отзывчивый сотрудники. Ну и наконец, номера в отеле прекрасно оснашены всем необходимым, чистые и очень приятные! 5 из 5!