Hotel Dengan Pools di North Carolina, United States

We booked a suite that was supposed to have a Jacuzzi. After checkout it wasn't listed in the details but too late to cancel. I requested our room to be upgraded and never received a response or acknowledgement and of course we got stuck without one. Couldn't figure out where the pool was or even if they had one but supposedly they should have one. Water in the bath tub constantly dripped and we couldn't get it to shut off. We reported it immediately to the front desk as soon as we entered the room but we suffered 3 days with the nonstop sound of dripping running water because they had no one who could do maintenance. Our room was positioned directly over the lobby and across from the elevator and the soundproofing was almost non-existent. We heard everything. Dogs barking, neighbors arguing, doors closing, every trip of the elevator and every movement of the lobby doors. It was hard to get any sleep. And then the TV was quite old a 20” screen stuck at the ceiling with lots of noise / static across the picture. Hubby wanted to watch the FIFA games but the pic quality was so bad you couldn't even tell where the ball was. The wifi was only accessible on one side of the room and when you had access it was only 0.41mbs. It was clean if you ignore the dog hairs on the sofa and chairs etc. Breakfast was so-so. Nothing was made fresh it was all prepackaged stuff, and it was hot only if you microwaved it. So the stay was ”alright” but we feel like we were overcharged considering all of the issues above. We took a vacay last year to Hot Springs spent the same amount of money per night and that hotel was pure luxury compared to this it was so clean, uptodate, hot fresh breakfast, big tv screen, cook stove, large refrigerator, even had some dishes stocked and a dishwasher in the room. You don't go on vacay for the room but at the very least you should be comfortable enough to relax during your stay especially at the rate they charge.

Breakfast is good, all staffs are frendly. They are will to assist us when we need help. Especially call a taxi to airport at the morning 5:00am. Thanks

We arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person. All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal. The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away. One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see. Otherwise, we were very happy staying in this hotel.

Comfortable, friendly, convenient and great breakfasts.

The location is very good, walking distance from the Meadowmont to go, one side is the fast road on the side of the woods, there is a special walking/riding lane, followed by navigation and culvert crossing the road to a pond and lawn hillside, behind which is the office building to go. There are trails to the business center of Meadowmont, which is convenient for Harris Teeter supermarket, Quickley tea shop, pizza shop, etc. The room and service are normal.

The service was quick and amazing. The people that worked there were very friendly. The deck had a smell like a smoking smell inside the building and the elevator always had a scent to it . I never had the chance to taste their breakfast.

Nice location and friendly staff

The bathroom definitely wasn't clean. The toilet was really small and it ropped back and forth the original room that we were in or that they gave us. We were told after we had gone to eat and came back that the toilet wasn't working but that side of the building is really the quietest. Being that this was the second time we would have been staying there. The side they put us on at 1:00 in the morning had people fighting beating up on his wife or a girlfriend. Whatever it was and doors slamming cars getting slammed with their doors up until about 1:30 closer 2:00. If you should stay at this facility I would recommend that you stay on the even side the numbers not the odd number side which is closer to the gas station. Other than that I would say the staff is very friendly. Just be a reminder of who you used to schedule your stay that they actually pay for the room and not have you standing there for 20 minutes. Wondering what happened to your room and you're having to call who you scheduled your stay through