Ulasan Hyatt Regency Cairo West

Hotel is new and looks great. It’s out of the way from downtown which makes it more peaceful. We stayed a few nights, breakfast and the pool amazing. Staff very friendly and helpful. However a few things to point out that I was going to but needs to be said. No privacy as workers working most of day outside of room so the window and curtains had to be closed or creepy men looking at you. Door connected to another room and not good sound proofing or insulation, can here everything other people are doing. Bed sheets had some blue dye stains on them the first night which was unwelcoming. Lastly, we decided to check out one night before, going to pay for mini bar things. The menu is priced in local money and not in dollars and doesn’t have VAT included, also a mini bar service charge is charged for the house keeper to refill which is hilarious at best as you pay for the room. That should include her to top up the fridge just as she would top up towels. Water isn’t free only a big bottle and not the small bottles so be careful. They don’t explain that clearly. So, once I saw my bill I tried to talk with front of house about it. He treated me like and ***** and said I need to pay in USA dollar and I said then why have a menu in your local currency. He couldn’t give me a good answer and just said all hotels do it. Then he started to laugh and tell me this is little USA money and so on and laugh again. I ended up paying my bill just to get out of the hotel as his attitude was poor and almost sarcastic. I paid then he said I’m welcome back be he will give compensation. I said well you wouldn’t help me swap a day to later in the week to return as early check out before so am good. Overall, we left the hotel in a poor mood and not acceptable. I’ve worked and work for these hotels and that is just poor. That was the biggest let down unfortunately.

Quiet and private location, good service

Amazing experience! Top notch hotel with a lot of attention to details from all the staff! We felt at home during our entire stay and we are definitely coming back again.

Wonderful Stay

Decent hotel but not entirely sure that its 5-star rating is totally accurate from my experience. There was some construction work happening nearby so it was fairly noisy during the day. The hotel is situated in a modern area of Egypt with a number of high-end residential areas near by making travelling from one area to another quite aesthetic. The staff were nice and welcoming, however I did spend approximately 3mins ordering in-room dining for them to give me an incorrect order.

洗浴噴頭只有幾縷水流特別強剩下的水流又太弱這就導致那幾縷擊的皮膚生疼不敢往前站但實際上沒沾多少水，調節開關水流都不行，且流出來的水一股土腥味兒，房間地毯不太乾淨，被子一直潮潮的，第一天喝完的咖啡膠囊第二天沒補充，小瓶水收費收費還不要先金衹能刷卡，前台最後跟我説hope to see you Again的時候我住了這麼多酒店唯一一次説no you will not🥶🥶🥶🥶對了住酒店第二天就感冒了🤒在酒店空調我都沒開過，這酒店有點克我🙂↔️🙂↔️🙂↔️

Instalaciones muy buenas, nuevo. El baño un poco incómodo tenía puertas de vidrio, el desayuno excelente

這個凱悦是我住過的凱悦裏最差的一個。硬件設施還是不錯的，因為它是新建的。服務和管理和五星級比，還有很大的改進空間。最不能容忍的是給我提供的房間不是一個正常的房間。是套房裡的一個房間。隔音很差，和旁邊的住客就隔一個門。晚上他們説話交流的聲音聽的清清楚楚。我住的那天我衹睡了二個小時，太吵了！大家看看他們佈置的加床！就提供了毛毯和外套。你想用，哼！你得自己套進去。和攜程協商溝通一下，深夜送來被褥，簡直了，被子是被子，外套是外套，你要用還得自己動手。淋浴以後，外面會溢出很多的水，我差點滑倒！因為不是一個標準房間，他們提供的淋浴是讓住客在浴缸裏沖沖，水是外面流了一地。這裏得表揚一下攜程的服務，真的不錯，有問題能積極協商處理。以前國外旅行我用過Booking和agoda。但遇到問題，能認真解決的還是攜程。早餐品種很多，但是感覺並不好吃。酒店裡有星巴克，但是感覺味道和國內比，還是國內的味道好。前台的服務員對待中國人確實不是很耐心。自己的阿拉伯英語説的口音很重，還速度很快。

入住時送上的蘋果汁還不錯 環境好，星巴克便宜但有點難喝哈哈 不好的一點是打掃衞生小哥會直接進門問是否需要打掃🙁建議房間隨手反鎖

吃的真的挺好吃的 在埃及玩了七八天 每天吃的都是酒店點餐 這家酒店真的是到現在為止最好吃的 米娜宮還沒去 不知道能不能超過它

酒店位置非常偏 離市區很遠 整體環境不錯 餐廳也很好吃 房間空調很大聲 晩上睡覺有點吵

這次非洲旅行中最滿意的酒店了！環境一流，性價比超高。 服務： 工作人員很熱情，禮貌問好，帶到房間，特別是前台的Mr. Mohamad，對中國人超熱情的，感受到了善意和由衷的歡迎。 酒店位置很好，位於新區，離金字塔不遠，可以遠眺金字塔，方便安排第二天金字塔的行程。設施新，房間乾淨，現代化。也很安靜。長時間的飛行後在這裏住一晚上真的很重要 有好幾個餐廳，都是高大上的環境強烈推薦來開羅的小夥伴入住這家。

在開羅一眾50年以上的老酒店中較為突出，第一次對工地較吵，等了半天 換了靠泳池房間，安靜。離胡夫金字塔較近，旁邊有Mega Mall, 裏面有家樂福等，很多餐廳，基本800埃鎊吃得很舒服。打車到機場Uber，300埃鎊，去埃及博物館uber,200埃鎊一下。

環境很好，前台也沒有歧視，但是房間隔音是真的不太好，睡眠質量不好的甚選