Casey T95
26 Disember 2024
This hotel is perfect for attending conference at ADNEC. Literally just across the road. We had a two bed apartment which was perfect as I brought my sister in law and nephew. This was easy for preparing food and doing laundry. I also wish to highlight one of the bell staff who was excellent. I think his name was Rayyan? He was incredibly helpful, nothing was too much trouble. Unfortunately when we arrived we were taken to a room that had not been serviced after the last people checked out so there was half eaten room service left in the room, as well as used bed linen and towels. Very distressing when you arrive at 6pm tired from travelling. It was not the front desk who handled it but Rayyan. In fact we received no personal apology from the hotel although a fruit basket was sent up to us with no accompanying note.
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