Blessing
18 Jun 2023
Wasn't very impressed with the place. The people were nice, but it was always hard to find someone at the desk. They were just never at the desk and even calling out for them didn't bring anyone.
Especially frustrating was the fact that my mother was very ill and needed the elevator so I specifically asked at checkin about their elevator and was told they had one and there was no problem. The next morning I find it in pieces in the hallway at breakfast and am told it's a planned maintenance. Won't be fixed that day. I had to call my aunt from an hour away to come and help me get my mom down the stairs for her medical appointment, and it worsened her a lot with the pulling and trying to walk and hold on to the rail. She barely got to the ground floor. I don't care about maintenance but if I specifically ask about the elevator you should warn people.
It was average otherwise. I'd give it 3 stars for how nice it was but it is in a good location.
Terjemah