Sumaq Machu Picchu Hotel

We were so please of the exclusive service and cared attention of the entire stay. Our stay was comfortable and pleasant . We are so thankful for everyone and the beautiful rooms. The food was amazing and the rooms were beautiful. Urpi and Isidro :)

This hotel embodies all things that are truly 5 star. Exceptional customer service and etiquette. Rooms are great and spacious. Their dining menu is amazing. Highly recommend. They were able to more than accommodate my celiac daughter. Her meals were amazing. Very aware of gluten free.

Room was a bit dark and every hour we heard moderate train noises BUT we were blown away by the care and concern Noemi and staff had for us. Wifey came down with terrible flu-like symptoms and we requested a late check out. We didn’t expect them to accommodate, but they even provided fresh towels and the menstrual pads that she needed. She was able to get valuable rest before our train back to Cusco and our Machu Picchu trip was absolutely unforgettable. We may never return to Aguas Caliente, but if we do we shall stay here again. It may be a bit pricey but we got what we paid for and more. Also the breakfast was the best we’ve had in Peru. Highly recommended. Bravo, Hotel Sumaq

The staff at the Sumaq Machu Picchu Hotel was excellent and very attentive to the traveler wandering about in the hotel lobby. The rooms were very clean and comfortable. The best feature is it's proximity to the shuttle busses going to the entrance of Machu Picchu.

The hotel, its staff and all its facilities are first class. I must single out Edison, Milli, Richard and Jose for exceptional service. Please consider investing in an electronic trolly for the cases. The trip to the hotel from the station is hard enough but going back to the station is all up hill!! A golf buggy in and out of town would be good as well!!!

This hotel is a lovely option for people who stay overnight in Machu Picchu. The room was very nice and well apportioned. Robes and nice amenities. Very clean and the bed was comfortable. This hotel is at the end of the street. We had a room facing the street and had no problem sleeping. I also felt very safe. Breakfast was wonderful with tons of choices. We had dinner in the restuarant and it was delicious with a lot of choices. I would say this was one of the nicest hotels we stayed at during our trip to Peru. I was not expecting much given that Aguas Calientes was very touristy and this hotel was lovely and the staff very friendsly and helpful.

Just the perfect place to stay and visit Machu Picchu! The rooms have amazing view & sound of the gushing river. Making it and ideal romantic stay on rainy days. Food is amazing with an excellent bar. Eric the bartender makes world class cocktails with a local twist making every evening a celebration with friends! Most memorable time here. Thank you will definitely visit again.

Fantastic hotel, amazing food (breakfast and dinner) we had some of our best meals here! Really great location on the river out of the hustle of the town centre. Staff very friendly and efficient. Just 4.5k to walk up the steps to Machu Rooms very comfortable.

We arrived at the Sumaq Hotel to a very efficient and gracious check-in process. Purple corn drinks were provided - very refreshing - and we received quick assistance with our suitcases to our room. The room, which had three full beds, was immaculate. Very clean and cozy. All of the staff, from start to finish, were very responsive and accommodating, including when we returned to the hotel after our Machu Picchu tour to change clothes before going to dinner and then later meeting a member of the hotel staff at the train station, who had brought all of our luggage there, for our evening train ride to Ollantaytambo. (See cautionary note below, however.) The downsides of this hotel include that it is immediately adjacent to the train rails. So as late as 11:15 pm and then again relatively early the next morning, there are trains running past. Some are shorter trains and make very little noise, but a few are quite long and blow the train whistle, which definitely disturbed sleep. Luckily, we had more than enough time to sleep the clock around during our night there, so still felt we got a good night’s sleep. Another downside of this hotel is that it is located at the end of the street before you enter the rural area, which includes the road all of the tourist buses take to Machu Picchu. Because it is at the end of the road of businesses, it felt a bit unsafe when we went out in the evenings for dinner - there were not many people around until we got closer to the top of the hill where the rest of the restaurants, shops, and hotels are located. This feeling was reinforced by a police officer accompanying the member of the hotel staff who brought our luggage to the train station on our last evening, noted above.