Hotel 2 Bintang di Aix-en-Provence

This business needs a huge overhaul. It is unacceptable to rob guests with such terrible accommodation. I had booked 10 days in this place. Upon my arrival after a long trip with my heavy backpack, the receptionist ignored me as I waited for her to greet me. What a greeting! 'You will need to bring your rubbish in the bin before you leave; you will be given fresh linen in four days; you need to sign in to the internet every time you use it; you will need to do the dishes before you leave' etc...No welcome words, only orders. I felt I was signing in to jail! I have been in hostels in the past, am well travelled and I manage my expectations, but this was far worse than any hostel, airbnb, hotel, or residence I have ever been to. Upon entering my studio - I would not call it an apartment, I found the shower head dirty, the wastebasket dirty, the walls bare of any decor except for a cheap frame. There was only ONE plastic hanger in the closet, with all the others broken. In the kitchen, there was a 2oz bottle of washing detergent and not much at all, not even a coffee maker, just a kettle. There was only one roll of toilet paper for my 10 day stay. No one was ever at the reception except early in the mornings. You could not reach anyone in the afternoon or evening. When I ran out of toilet paper, I asked on my way out to have a few rolls dropped in my room. Upon my return that night, nothing. Luckily I met some guests who were sitting outside (equally unhappy with the residence), who saved me and were most kind, bringing me a roll. When the next morning I asked for toilet paper again, after having left a note at the unstaffed reception desk, I was finally given some. But fresh towels after 4 days? The response was ”well, I don't know, I have to ask my colleague...” I could not believe the staff's attitude. I was happily able to find a place 8 days later and could not leave soon enough. (Unfortunately, in high season and at the last minute, accommodations are nearly impossible to find in Aix.)

エクサンプロバンスのバスターミナルに近く、スーパーマーケットも近くにあって立地場所は良い。 部屋は広くはないが、キッチンやIHレンジ、電子レンジ、冷蔵庫、食器、調理器も揃っていて便利だった。 チェックインは、セルフチェックイン方式で部屋の鍵はキーボックスから入手するが、受付は日曜日や夜間は基本的に不在で、平日も閉鎖されていることがある。したがって、サービスは全く期待できない。Trip.comで予約時に、ホテルに電話して確認するように連絡があったが、電話が繋がらないことが多く、キーボックスの解除番号を知らずに現地に行ったので鍵を入手できず、初日は他のホテルに宿泊することになった。翌日、現地の人に頼んで、電話やメールで連絡を取ってもらったが、キーボックスの解除番号を通知してもらえず、受付も閉まっていたため２日目も宿泊できなかった。キーボックスの解除番号の連絡を受けたのは３日目の朝で、４泊分の予約支払いをしたが、２泊しか泊まれなかった。他の宿泊者に聞くと、***********で予約すると、ホテルに問い合わせなくてもSMSに解除番号の連絡をもらえるそうなので、Trip.comで連絡をもらえないのは予約システムに問題があると言える。今回Trip.comを初めて使ったが、予約システムを信頼できないと二度と使う気がしない。

Really enjoyed our 3 night stay here. We had a room opening onto the lovely garden with our own terrace space. The room was spacious and stylishly decorated. An interesting broken plan layout which worked well The bed was very comfortable and there was a large shower with monsoon head with plenty of hot water. Mini fridge in the room was a nice touch The whole place had a considered, design conscious boutique feel to it - the staff were also really friendly and helpful. Short stroll to the old town so nice to pop back and enjoy the peace and quiet of the garden sometimes. We sorted our own breakfast as there's a good bakery nearby and it was nice to choose things and eat outside our room. Wish there were more hotels like this at this price point.

Experience an abundance of unparalleled facilities and features at Catherine Studios. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by apartment.Should you require transportation to or from the airport, apartment is able to organize it prior to your arrival date. Traveling with minimal luggage is achievable at Catherine Studios due to the apartment's laundry service ensuring your garments stay fresh.The apartment maintains a completely smoke-free zone, providing a breathable atmosphere.Each accommodation at Catherine Studios is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and a coffee or tea maker at your disposal. Understanding the significance of bathroom amenities in enhancing guest contentment, the apartment offers a hair dryer within certain chosen rooms.

Dengan penginapan di Hôtel Vendôme, anda akan berada betul-betul di tengah Aix-en-Provence, hanya 1 minit memandu dari Cours Mirabeau dan 15 minit dari Plan de Campagne. Hotel ini berada 20.5 km dari Taman Wilayah Luberon dan 0.5 km dari Teater Besar Provence.Sarapan Eropah disediakan pada setiap hari dari 7:30 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan surat khabar percuma di lobi. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Inaplah di salah satu daripada 5 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan cerek elektrik, manakala pengemasan disediakan setiap hari.

Good morning, I write this expressing my extreme dissatisfaction with your service. I had a booking with arrival on the 6th July and departure on the 9th in the name of Fredric Baraza. I communicated by phone call to the hotel that I would not arriving on the 6th but rather on the 7th of July as I had other engagements that required me to push my flight. I arrived at the facility on the 7th and to my dismay I was informed that I had a booking for only one night. A staff came into my room in the morning to inform me that I was not supposed to be in the room,which extremely infuriated me and I was left with no option but to leave the room. I write this; 1. To seek a refund for my funds already taken from my account. 2. To express my extreme dissatisfaction with your service.

J’avais une nuitée à trouver, à petit prix et j’ai découvert cet hôtel. Et j’ai vraiment apprécié l’accueil chaleureux, attentionné et professionnel ! Si vous avez des attentes raisonnables, en corrélation avec le prix : vous trouverez literie et oreillers confortables (et j’ai le dos malmené) et parés de draps. Je le précise car il est noté : draps non fournis mais ils y sont bien et parfaitement propres. Un espace plus chaleureux que dans les hôtels miteux premiers prix de chaînes. La baignoire est un plus pour moi. Et ce ne sont pas les quelques petits défauts esthétiques de la salle de bain qui feraient baisser mon avis. Ce n’est pas luxueux mais on ne peut pas l’attendre pour cette gamme de prix. Mais c’est une prestation très honnête. Je le recommande.

Exceptionally different from any hotel I have ever stayed in. There ia a true sense of living in mediaeval times when you stay here as it's like living in a noble- man's house. High ceilings, walls adorned by famous paintings, old furniture and mediaeval curtains. Our room also had modern comforts of excellent Aircon, good lighting, reasonable WIFI and French TV. The bed was large and comfortable. It was a real novelty staying here as it is a hotel you will remember for its unique character.. Great value, too. However, there are a couple of things to be aware of........ 1. It's biggest weakness is there is no safe in the room This was a real worry for us as we had to carry our passports, cash, credit cards, all valuables for four days. This has to be rectified!! 2. The glass door at the entrance needs a safety ***** across it as it is almost invisible to see. I nearly went face first into it a couple of times A health and safety hazard! 3. Hand- held Shower Nozzle. As a rule, I don't like using them. At the Cardinal, the problem is that the shower nozzle has no resting place. 4. For a mobility- challenged person, there is no hand- rail for support.Putting in a hand- rail would be a great support for disabled guests. However in the final analysis, we loved this hotel with its mediaeval character and would love to time- travel to it again!!

This hotel doesn’t have Nottingham good. The breakfast isn’t something interesting and they put the dirty spoons with the cloran spoons soemthing really dirty. Also the air conditioner is really hot and you can’t turn it off being very uncomfortable when you sleep. The showers doesnt have any protectors and people can go in and see you and when you take a shower when you finish the floor is wet! And the bess are the worst things here. The single bed has got a shelve near to your head and you Kick your head with the selve when you get up and the single bed doesnt have any pillows. Pelease don’t go to this hotel if you want to have a good experience becáis e the o lh ghingheri that you will have is turn back home as fast as you can

Beautiful hotel , perfect location in an old former monastic building round the corner from the main avenue Cour Mirabeau, within walking distance of the stations and info as well as the gorgeous galleries, museums and buildings of the old town. Very kind and helpful staff. Because of the Rugby World Cup the hotel was unusually full at that time of year and we could not stay as long as we wished. So it was difficult to book even with kind help from Reception, and some slight confusion of our emails meant that we arrived to a double room instead of twin beds. But this was changed right away and we had a lovely room, quiet with a sunny window view over rooftops. The only letdown was the breakfast, poor for the price and with uncomfortable (though doubtless expensive) chairs -- so go and eat at any of the other cafes nearby in preference. Sadly we may be too embarrassed to return to this excellent small hotel, because of our own mistake in thinking we had booked for an extra day. We returned from sightseeing to find that the staff had had to empty our room for another guest.. They obligingly rang another hotel for us to spend the extra night, and we hope they have forgiven us!