Ulasan Fairfield Inn & Suites Albuquerque Airport

Ok not the best for price, nobody was in the lobby when I got there, rooms are ok not the best

Beds are very comfortable. Slept like a baby. Room is clean and spacious. Breakfast is great, love the waffles. Very good price for the stay. Best value for money. Very satisfied and enjoyed my stay.

Great customer service and great attitude 👍

酒店條件一般，＂空調效率不高，前台服務好。

前台的專業性相比其他城市的Fairfield差一些，但是其他都是常規水平，乾淨整潔，但是早餐相對其他Fairfield沒那麼好。

Great overall. Road noise on Gibson side a little loud, but was handled great by staff.

The hotel is fine. Staff are friendly and helpful. However, being a single woman and traveling alone I'm not comfortable with where its located. If the parking lot were enclosed it might be better, but coming in late at night, with a full lot, its a bit scary walking to the front door; busy corner, late night dining at adjacent restaurant just doesn't work. Safety for guests should always be a priority.

Second stay at this hotel the quality and consistency of service is refreshing

Mattress was hard and uncomfortable, the outlets weren’t working, you could hear police sirens and people walking around upstairs all night.

Run down outdated hotel with wonderful friendly employees. Wall paper ripped, hole in lampshade, bathroom in need of cosmetic maintenance. Barely enough toilet paper or tissues even for 1 night. Disappointing.

It seemed like it was brand new. Very clean and smelled wonderful

Front desk associate was friendly and helpful. Close to restaurants and little shopping. Hot tub and fitness center was closed for renovation the entire stay.

The hotel was nice but i did not like the fact that the staff came knocking on our door in the morning and before i got to open the door they had already opened it right when i got there, then they came knocking a second time. Felt like we were being rushed even though check out time was at 12pm

I stay at this hotel frequently when I travel because it is near the airport, can do park & fly, and prices are generally reasonable. Usually my stays are great. This time it was not. Arriving back from an international flight I pre-booked a room & was looking forward to desperately needed sleep. When I checked in I was asked what floor I wanted to stay on. My response was please give me the quietest room you have. Was given a key & went to bed by 6pm. At midnight the phone rang. It was the front desk stating that I was not supposed to be in that room. I was repeatedly asked my name. They told me the room was for someone else. I told them that I didn’t know what they expected me to do. I told the person several times that I just wanted to sleep. Finally I hung up. At no time did the staff apologize for waking me. The next morning a person at the front desk who told me they were the assistant manager told me there was a mix up. I responded that indeed there was & that I did not appreciate being called at midnight. I expressed that what bothered me the most in addition to interrupting my sleep was that no one apologized. The assistant manager seemed very annoyed that I was expressing my displeasure. This person stated they would talk to the staff involved. But the assistant manager also did not apologize. This was very poor customer service. It was unreasonable to call at that hour…they simply needed to give the late arriving guest another room.