Hotel di Algiers

Retour d un séjour d une semaine à Dubrovnik en Croatie. Tres belle ville chargée d histoire, mer Adriatique magnifique. Niveau de vie identique à la France. O fait vite le tour de la ille, nous avons effectués 3 excursions d une journée, Mostar et les chutes de Kravuce en Bosnie-Herzégovine, croisière vers les iles Elaphites, et enfin Kotor au Monténégro. 1 conseil, à votre arrivée a l aéroport pour le change, jute une petite somme pour payer le bus qui vous amène a Dubrovnik. Pour le reste, faite votre change a Dubrovnik beaucoup plus intertessant.

The beds are absolutely heavenly. It’s like sleeping on a cloud. Bathtubs were nice and deep for soaking. Hotel has multiple dining options although times may not align to you typical dining hours. Breakfast was by far our favorite and included with the rate. Staff provided excellent service.

A historic hotel that is a little worn but charmingly so. I loved every minute at this wonderful hotel. The history and elegance is only surpassed by the absolute wonderful staff. The rooms are spacious, clean and comfortable and the staff are friendly and helpful in every way. I have never visited a hotel filled with such nice smiles. The breakfast is nice but the dinners served in the dining room are wonderful with local cuisine specialties. Their chef is just amazing and the dining staff are fun and helpful and work hard to give you a wonderful dining experience. There are so many special places to wander and see at this very special hotel.

Nous avons réservé une suite pour 2 adultes et 2 enfants a 17000 DA la nuit avec petit déjeuner. Arrivés à l'hôtel, il s'avère que cette chambre a un lit double et avec deux 2 matelas au sol .. dans l'hôtellerie, on appelle pas ça une chambre 4 personnes, il faut juste le préciser à l'avance que c'est une chambre double avec matelas d'appoint... de plus, ils n'ont pas voulu nous donner des serviettes pour les enfants.. ça nous a donc donné un mauvais avis dès le départ .. Quand a la propreté de l'hôtel, c'est en effet propre, l'hôtel est bien placé, le parking dans la rue est surveillé..cependant, il reste des chose à revoir, comme la rouille dans toute la douche, la tête de lit déchiré... Quand au petit déjeuner, il est varié , correct et inclus pour tous dans le tarif

Nous avons passé avec ma fille un magnifique séjour dans cet établissement moderne chaleureux tout le personnel est aux petits soins.Les chambres sont spacieuses et le service étage est incroyable disponible H24 . Je recommande cet hôtel à mille pour cent.:

Didn't know what to expect as it was my first time to Algeria and to Lamaraz. Check in was very pleasant with Sihem at the Front Desk. I didn't think I booked for a suite but when I entered my room, I was astonished. Shower, dining and room service experience were all exceptional. My best experience was the breakfast on the 7th floor. In all, I am impressed. I am widely traveled and have won global awards in hospitality and so, I know great experience when I see one

On a positive note, the view from the sea-facing rooms is absolutely gorgeous and the private balconies are a great place to relax. The rooms are large and the beds are comfortable, however signs of age and lack of maintenance are starting to show. Whilst some staff are friendly and courteous, the majority behave more like civil servants than people in the hospitality industry. “The customer comes first” is definitely missing in their training manuals. Instead, one is made to feel that compliance to their rules is more important. I asked room service for an iron and was told no irons were provided because I “had to use the hotel laundry service”. My colleagues and I were told off by the security guard at the door for bringing bottled water into the hotel because “we had to purchase it in-house”. I waited over 20 minutes after a very long journey for someone to show up at the front desk and check me into my room. My check-in was interrupted twice by other guests requesting their room keys to be reprogrammed and instead of asking them to wait or refer them to a colleague, I was left hanging. The hotel is regularly used for ministerial meetings and visits, and the customer service declines even further as staff rush to cater to government officials and their entourages instead of their guests.

We stayed on two separate occasions in November 2023 and both times the experiences were exceptional. The hotel is a short, covered walk from the airport and you instantly feel very safe, secure and comfortable—even walking to the property at 2 a.m. following a rough two days of air travel. The property itself is new, clean, beautiful, quiet and airy. The rooms were thoughtfully laid out and spacious; well-appointed with bath tub and shower, remote control blinds, fridge, and floor level nightlights with sensors so that you could safely get up in the middle of the night without ever needing to switch on a light. The pillows suited the different tastes of each member of our family and the bed linens were soft and luxurious. We all slept uncharacteristically well. The pool was beautiful and there were a seemingly endless supply of loungers and cosy seating areas. The restaurant was wonderful and featured a large selection of options. Room service was also great with a nice selection of standard dishes and local specialities and food was hot when delivered. But as incredible as everything was, the best part of hotel was its absolutely amazing, multilingual staff! They’re truly extraordinary—very attentive to guests and dedicated to making your stay as pleasant and remarkable as possible. On our second stay, we arrived in the late afternoon and about ten minutes after arriving to our room, there was a knock at the door; two staff were there with bedding and offered to make up the pull-out couch as a bed for our child. We didn’t request this or even think it was an option but there they were, anticipating needs we didn’t even know we had! But we were most impressed when, at the dinner buffet, a staff member approached my son and I asking if my son was unhappy with the food choices; I explained he was a picky eater and asked it might be possible to get a simple cheese sandwich. The staff member immediately sprung into action, offered some special options for my son and within minutes we had a made-to-order cheese sandwich with fries and a happy little boy. We simply cannot express how deeply impressed we were with the hotel and staff. We cannot wait to return for a longer stay!

Went here for a work trip. Hotel was very clean morning afternoon and dinner. Buffet had an excellent choice, especially the deserts. the omelette in the morning was a nice touch. staff were friendly only reason, five star not given who water in shower was not warm and even after requesting warm water 3 to 4 times no warm water was provided. There is a more nearby which has a very good food court and choice of restaurants also has a mini supermarket where you can buy essentials.

Hôtel idéalement situé à kouba. Établissement propre dans l’ensemble. Comme à l’accoutumé en Algerie, personnel disponible et agréable mais non professionnel (manque de formation de qualité sans doute). Petit déjeuner corrects pour 5€ sous forme de buffet. Dîner buffet très cher à 25€ par rapport aux plats proposés. Chambre au goût du jour, légèrement étroite mais nécessitant qques travaux d’usure. Je recommande malgré tout.