Hotel berhampiran Guardamar Beach, Alicante

Terrible place to book a room, Room looked like it was used for staff / tradesmen or worse. Wall onto stairs (see photo) each time anyone used the stairs woke the room up View from window see photo, no ventilation in bathroom, no balcony or view Window shutter broken not operating (open/close) Lights hanging from the wall Ladies blond wig found between bed No fridge just a space for one Only two sockets added for the whole room Door lock sticking very difficult to open Charged for car parking, then refunded, than asked again to pay Lower basement car park, still parking the car and collecting belongings, and lights were turned off, shutter closed, said there was a switch on the wall, but even next day could not find one, so being elderly with two others had to exit via steep ramps in the dark to exit Complained all they said is cannot understand you. People got stuck in the lift, alarms sounded screaming and banging from guests stuck in the lift, after this I was so frightened to use the lift, so I had to use stairs a number of times with limited mobility. Noise from corridors all hours banging, furniture moving, sounded like pipes leaking above the bathroom ceiling. TV was poor, the remote was very dirty and had no id to know what buttons were for what, only a few Spanish channels Had no operating air conditioning, listed as being air conditioned, so asked for a fan, one given but said no AC until May, not what it says on the web site. Reception said water was leaking from our bathroom to room below, see photo of sealing around floor, as clearly they have had a problem before Floor tiles cracked in bathroom Sink, towel rail and stool all cracked Bathroom door was very tatty and rotten at the bottom. One easy chair in the room, so dirty we could not use it to even put anything on, white stains all over it! Safe but no key, (not secure with a key anyway) top by safe inside wardrobe marked with paint etc Electric button in room, no idea what for, push button in wall suspect may be rooms by the hour? Old electric unit on wall by bed with no cover was it safe or live? No Bar, restaurant etc only buffet breakfast. NO information in the room / hotel regarding facilities etc not even pictures on the wall

Nice clean hotel although our room was a bit dark as you opened the window onto a room but you get what you pay for and we booked the cheapest room. Very central in the middle of Alicante city centre. Rooms very clean. Staff very helpful. Breakfast buffet very good. I would stay here again.

The hotel position is good.It just took me few minutes walking to the beach & port.of course theSanbaba Castle is very near.it's very very close to train station.there's roof top sunshine chairs.u can go to the top to enjoy sunshine. but the room is a little old.the towels are too old too dark.I suggest to change the towels.or I have to bring towels by myself.

Really lovely accommodation — easy to get to from the airport (the C6 bus is a life saver!) and walking distance to the centre and to the beach. The pool is nice and there was a variety of seating options (sun loungers, comfy armchairs, tables and chairs). Overall, a great stay.

Basic but clean accommodation. A bit of a longer walk into the centre than I thought but easily done. Kettle available but no tea/coffee etc so a bit pointless, although I had taken a couple of coffee sachets so it wasn’t bad for us. Room cleaned daily and clean towels daily which was nice. Great if you’re driving and need a parking space and quick to get to from the airport with a bus stop right outside. Reception staff were polite and welcoming. We just wanted a base and somewhere to sleep for a short break.

Our room had bed bugs, room Service skipped our room 2 times. When they actually do room service. There was black hair everywhere. Other rooms had a phone we did not. I feel like got one of their worst rooms.. but i would go back just to see if we had a bad room. Cause the staff is nice and the hotel “feels” great and has a great location!

We arrived very late in the night. The hotel entrance was inviting and the lobby was clean and pretty decent. The hotel check-in staff was very friendly and helpful. She checked us in and even assisted us with getting a hot meal despite how late it was. We then proceeded to find our room. The first thing we noticed was that the hallway on the floor was poorly lit, but we were tired so we jut cheked for our room and went it. On entering the room, it smelt unpleasant. There was a smell of old dust. We then went inside the bathroom. That was an awful experience. The toilet had dried urination stains, the shower vent was filled with dust and the bathroom wasn't fresh. We then tried to turn on the television and it wouldnt work. We called the front desk and the check-in staff offered to come to our room. She broguth a new remote to asisst with the television. We complained about the room and asked if we could be moved. She said the room we got was for disabled persons and hadnt been used in a while ( which was obvious) but it also wasnt clean. She offered to try and get us into a new room the next day for which we were grateful. We tried to endure but had trouble sleeping because the air conditioner was filled with dust. We eventually fell asleep and by the net morning I couldnt breathe. My nose was stuffy and I felt like i was choking on dust. We decided to just check out early and find another place as at this point we just had enough. We checked out and were told that we would receive a refund for the remaining nights we did not stay. We booked for 3 nights and stayed for 1. A week after we checked out , we receievd an email stating that they will not refund the nights that we did not stay without valid explanation. Highly disappointing! Defintiely won't go back.

For a budget hotel, this place has everything you'd want in holiday accommodation: bed, desk, working outlets, bathroom with separate toilet and shower. Sadly half the channels didn't work on the TV. There was also a cafe in the main Ibis hotel that provided breakfast but I never tried it. Location wise, it's opposite a quiet beach area, but if you want to go out and don't have a car, your only option is the C6 bus or taxi. Overall though, I highly recommend it if you just want somewhere to rest.

Inicialmente reservamos para una noche. Decidimos extender una noche adicional y llamamos a otro familiar para hospedarse en el Hotel y estar con nosotros. Muy buena experiencia y la calidad/precio excelente!

My family and I stayed here for 2 nights. The reception staff were really friendly and allowed us to check in early, we stayed in building number 5, with a view of one of there many pools on site. The room was okay, they are so spacious ideal for a family or a group of friends, the rooms are just very outdated, the place could really do with some refurbishing and improvements, the rooms look like they were built in 1995 and they have not been updated sense, they are very outdated. I can only give the cleanliness a 3/5 there was a lot of dust in our room, and our balcony was covered in a lot of debris from the trees, which sounds silly but it could have been easily cleaned up before we checked into apartment. it was good value for money so you are getting what you paid for I guess, but it could be so much more if they just took better care of the property. the pools are nice, and the bar was okay, food was not amazing and service was slow. it takes about 10-15mins to get into Alicante city by taxi, there is no other way to get in unless you drive yourself. overall we did not have a bad experience here, it just was not our cup of tea, would not return.