Hotel dengan Balkoni di Alicante

From the moment we crossed the steps to start our holiday we dreaded having to leave. Each and every member of staff were happy and seemed to genuinely want to be there to help their residents. One or two were shy but this didn’t prevent them delivering outstanding service. The room was perfection, cleaned to a high standard everyday and when meeting the cleaning staff they were smiling and greeted us politely. The rooftop offered a bar, dining and sun lounging facilities. Whilst compact for sunbathing it came into its own of an evening. We used the gym and sauna everyday - awesome! The only issue we encountered was the temperature of the shower in the room. Once we made the reception staff aware they immediately went to the room and fixed it, so don’t spend a few days in a cold shower - go straight down and make the team aware. Breakfasts were consistently superb everyday and the offerings were varied, fresh and constantly replenished. We could not find fault with this hotel or any of their amazing team - thank you for making our first time in Alicante so special. Alicante is a fantastic city with a lot to offer and this hotel is a jewel in its crown.

酒店在當地很有名，遊客很多，嚴格四點以後開始登記入住（時間有點久），去海邊很方便，酒店房間比較小、早餐很不錯、位置很寬敞、要早去不然人多。沒拖鞋和晾衣架。算嘗試推薦。酒店晚上出門左邊有個地中海海邊餐廳不錯。

Terrible place to book a room, Room looked like it was used for staff / tradesmen or worse. Wall onto stairs (see photo) each time anyone used the stairs woke the room up View from window see photo, no ventilation in bathroom, no balcony or view Window shutter broken not operating (open/close) Lights hanging from the wall Ladies blond wig found between bed No fridge just a space for one Only two sockets added for the whole room Door lock sticking very difficult to open Charged for car parking, then refunded, than asked again to pay Lower basement car park, still parking the car and collecting belongings, and lights were turned off, shutter closed, said there was a switch on the wall, but even next day could not find one, so being elderly with two others had to exit via steep ramps in the dark to exit Complained all they said is cannot understand you. People got stuck in the lift, alarms sounded screaming and banging from guests stuck in the lift, after this I was so frightened to use the lift, so I had to use stairs a number of times with limited mobility. Noise from corridors all hours banging, furniture moving, sounded like pipes leaking above the bathroom ceiling. TV was poor, the remote was very dirty and had no id to know what buttons were for what, only a few Spanish channels Had no operating air conditioning, listed as being air conditioned, so asked for a fan, one given but said no AC until May, not what it says on the web site. Reception said water was leaking from our bathroom to room below, see photo of sealing around floor, as clearly they have had a problem before Floor tiles cracked in bathroom Sink, towel rail and stool all cracked Bathroom door was very tatty and rotten at the bottom. One easy chair in the room, so dirty we could not use it to even put anything on, white stains all over it! Safe but no key, (not secure with a key anyway) top by safe inside wardrobe marked with paint etc Electric button in room, no idea what for, push button in wall suspect may be rooms by the hour? Old electric unit on wall by bed with no cover was it safe or live? No Bar, restaurant etc only buffet breakfast. NO information in the room / hotel regarding facilities etc not even pictures on the wall

Fabulous apartment, spotlessly clean, modern and fresh. Very comfortable bed, lots of pillows and extra Duvet if needed. Our Apartment had a Beautiful Balcony overlooking the square below which has cafes and restaurants below. Kitchen is modern, basic but functional although the hob was complicated with no manual! Toaster, Fridge, Microwave and kettle. Good quality hairdryer in the bathroom that actually had a switch instead of those silly buttons you have to keep your finger pressed on, fantastic shower with large complimentary shampoo and shower gel. Plenty of towels too! Location could not have been better, 5 mins walk to the prom and all the little side streets with so many restaurants. We got the bus from the airport and got off outside the Melia hotel on the seafront which is a 5 min walk from the apartment. You have to check in at the hotel round the corner and get the key code to your room off the reception staff first, very quick and easy!

My family and I stayed here for 2 nights. The reception staff were really friendly and allowed us to check in early, we stayed in building number 5, with a view of one of there many pools on site. The room was okay, they are so spacious ideal for a family or a group of friends, the rooms are just very outdated, the place could really do with some refurbishing and improvements, the rooms look like they were built in 1995 and they have not been updated sense, they are very outdated. I can only give the cleanliness a 3/5 there was a lot of dust in our room, and our balcony was covered in a lot of debris from the trees, which sounds silly but it could have been easily cleaned up before we checked into apartment. it was good value for money so you are getting what you paid for I guess, but it could be so much more if they just took better care of the property. the pools are nice, and the bar was okay, food was not amazing and service was slow. it takes about 10-15mins to get into Alicante city by taxi, there is no other way to get in unless you drive yourself. overall we did not have a bad experience here, it just was not our cup of tea, would not return.

This is our third stay in this hotel. We had a bigger room this time, 409, which was much better. It faced the back but we didn’t mind that and had a Juliette balcony. Very clean and comfortable room with a lovely very modern bathroom with rainfall shower and toiletries. The staff on reception are very friendly and helpful. We will definitely stay here when we next visit Alicante.

Nice hotel very nice food and an excellent location with views over the golf course and near tram stops too if you need to get into the city.Nice staff but we got back from a night out and the bar was closed but given the location we would use this again .

I booked a triple room (2 adults and on Kid of 11). I got the confirmation also, but on checkin I was told this was not right and I only had booked a double room. Afte a small discussion I got a room with 3 single Beds as bookes ”our very last one”!! Very strange

Worst hotel I have stayed in. The breakfast is served at 8am, which is very inconvenient, given all hotels usually serve breakfast from around 6-6.30am till 10am. I was there for business and had to miss breakfast as need to be in the office at 8am. Was not offered alternative even though I paid for breakfast. Hotel amenities are vary basic, everything looks old and outdated, curtains do not close.