Hotel berhampiran Alma-Ata Art-Center, Almaty

老闆是中國人，哈薩克族小帥哥，語言溝通沒問題，對於境外旅遊商務人士來説，很重要的；民宿在阿拉木圖富人區，是一棟帶有小院的獨棟別墅，房間數量不多，有廚房，可以自己做飯，民宿離市中區各景點需要打車前往，周邊有一箇中國餐館，廚師是新疆哈薩克族，離民宿10分鐘路程有一個較大規模的生活超市，老闆生意做的很佛系，民宿房間各類酒店類配備物品基本不全，待改進升級，個人覺得，民宿整體氛圍應該更温馨一點，多多參考一下國內的民宿風格，住了一週時間，整體感覺還是很好，小院裏麪的蘋果樹上的蘋果可真好吃，隨時自己去打，老闆都準備好工具的，開心！

非常棒的民俗，找不到地方，可以微信網上看圖，一目瞭然，老闆人很好，房間乾淨整潔，樓下吃飯很方便，值得推薦，5分好評！

探索旅館很好，這裏舒適乾淨也很安靜。房東是一對夫婦。 他們人很好。環境佈置的很有格調。 尤其是廚房。還有門口的小院子，漂亮極了。 The house is comfortable ，quiet and clean. The landlord is couples. They're very nice. The environment is well - arranged. Especially the kitchen. And the little yard at the door, it's beautiful.

Гостиница за свои деньги топ , сервис хороший номера не люкс но удобные , мебель душ телевизор кондиционер, отлично, самое главное если ищите комфортный по цене отель самый раз , единственное туалет расположен не правильно сидеть не удобно , но из 10 баллов я бы поставил 9 твёрдо ✊

Well we booked this hotel by walking in off the street. As an emergency hotel it was okay. The hotel was very dated, the bedding had holes in it and there was a party going on in the hotel which you could hear until the early hours of the morning. It cost £174 for 3 rooms for the night and included breakfast, not that I ate the grey egg, very pink sausage and bowl of honey. It was cash only. The young guy on reception was nice and tried to speak English best he could which is hard to find in the area of the world. He was friendly and helpful. Now, we went to our rooms on for an hour later a local mad attempted to enter our room, which we had locked. He had a card that could enter the room, the only reason he didn't make it in was because we had put the safety chain on. He had successfully got into one of our other rooms, this was very surprising. I told the staff and had to speak to someone on the phone to translate the problem. No other issues after this all night. TV on has channels in Russian, no English available. Now for the title of this post. The view from our room we could see the ski jumps which was nice but everything else you could see was broken. But this still isn't the reason for the title. In the picture I have attached you can see that there is a large window from the room to the toilet, just incase you would like to see your, partner, spouse, friend or other family member relieve themselves on the toilet. The shower was cold and barely worked. The bars of soap weren't worth having. Shower curtain didn't cover the whole window and the light for the bathroom could be turned on and off from the bed... Why would anyone need that, or is it so you can make someone go the toilet suddenly in the dark for a laugh. The decor of the room is very outdated. There is a McDonald's next door which is helpful, as the grey egg was not getting eaten. If you want a real experience of a night this place is for you.

What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service

Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.

Подходит для переночевать на одну или две ночи. Немного устарелая мебель в номере. Есть общая кухня с плитой и посудой. Два общих санузла с душевыми. Соседи не шумят. Рядом торговый центр с супермаркетом.

В общем сам отель достаточно не плохой, номера со свежим ремонтом и оснащение в них нормальное (все есть). Все остальное конечно тихий ужас: при заселении не было КАРТОЧКИ для открытия номера! Позор! у нас спросили можно ли вам открыть дверь в номер и оставить вас до у тра без ключа, типа выходить же вы никуда не будете?:) ПЕРСОНАЛ УЖАС!!! Далее, в номере было ОДНО полотенце, ОДНИ тапочки и т.д., как такое возможно когда менеджмент видит, что бронь ОПЛАЧЕНА на ДВОИХ??? Персонал постоянно катается на лифте, дождаться лифт в отеле просто не возможно (ходили пешком!) В целом, отношение к клиенту НИКАКОЕ! В финале и самое важное и ужасное - это конечно ВОРОВСТВО в отеле, украли наушники BOSE прямо из сумки со всеми переходниками, заметил это уже в Самолете когда решил посмотреть фильм, но наушников в сумке не было! Завтраки как и сама еда в отеле - ПОЛНЫЙ ОТСТОЙ! В итоге просто пожалели, что заселились и выбрали именно Grand Mildom, никакой рекомендации для будущих посетителей!