Hotel berhampiran Almatinskaya Yeparkhial'naya Dukhovnaya Seminariya, Almaty

Had a really wonderful stay here. The staff were absolutely top notch! They organized my airport transfers, and transfers within the city, to perfection. Always quick to respond over email. The hotel too was very nice. Newly refurbished rooms, and a really wonderful rooftop spa. Only one small issue was the room was too hot, and it wasn't possible to control the temperature.

Central hotel in Almaty, everywhere else was quite expensive so I chose Renion Park hotel. It was similar to the photos but sadly the room was way too hot for me, thankfully I could open the window! Other guests kept me awake from running up and down the corridor all night and one even tried to get in my room I think, not realising it wasn’t theirs! The room itself is adequate and has most things you need but lacks finesse and is a bit rough around the edges. For example the sink had no plus, some of the skirting boards were falling off and light fixtures had gaps where you could see behind. However the location was good and you can walk to most things, the view of the mountains was beautiful. Be aware that most international credit cards don’t work very well in Kazakhstan so book via an international platform so they can charge you properly!

Отличное расположение гостиницы! Шикарный вид с балкона и днём и ночью! В апреле по утрам поют соловьи. Холл и входная группа красиво стильно современно. Номера - не очень. Маленькая площадь, старая, но целая мебель, затертый ковролин, несовременный кафель, полотенца старенькие, с лохмотьями. В шкафу для одежды нет ни одной полочки- вещи положить некуда, только 2 вешалки. Постельное бельё нормальное чистое. Есть чайник, чашки, чай и сахар. Воду 0.5 приносят ежедневно. Мини бар - у меня был весь холодильник, у коллеги - пусто. По требованию, думаю, принесут. Гладильные комнаты всего 2. На 6 и 7 этаже. На 7 этаже очень тусклый свет - гладишь почти на ощупь. Для такой большой гостиницы, казалось бы, мало. Но за 7 дней проживания - я не стояла в очереди в гладилку. Тренажёрки, сауны, бассейна нет. И это большой минус гостиницы. Завтраки в ресторане Zina - очень разнообразные и вкусные. Каши, творог обалденные. Есть свежие овощи, салаты, тарталетки и т.д. Есть и серьёзные блюда: манты, мясо, картофель запечённый. Выпечка, в основном, вкусная. Но иногда подают пирожки, самсушки трех или четырёх дневные. Уже дубовые. Может для видимости брльшого количества их кладут. Для разнообразия, при частых командировках, можно раз в год останавливаться в этой гостинице.

What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service

Struttura piuttosto semplice ed abbastanza pulita,situata non lontano dal centro di Almaty. La mia camera era,abbastanza spaziosa e pulita,dotata di balcone,bagno con doccia,set di cortesia,in particolare ho trovato il letto molto comodo. Nel complesso si tratta di una buona struttura,non ancora avvezza secondo me,ad accogliere turisti da tutto il Mondo . Colazione e barriere linguistiche (solo un receptionist su quattro con cui abbia avuto a che fare,parlava inglese) da migliorare. Per il resto,lo consiglierei.

Well we booked this hotel by walking in off the street. As an emergency hotel it was okay. The hotel was very dated, the bedding had holes in it and there was a party going on in the hotel which you could hear until the early hours of the morning. It cost £174 for 3 rooms for the night and included breakfast, not that I ate the grey egg, very pink sausage and bowl of honey. It was cash only. The young guy on reception was nice and tried to speak English best he could which is hard to find in the area of the world. He was friendly and helpful. Now, we went to our rooms on for an hour later a local mad attempted to enter our room, which we had locked. He had a card that could enter the room, the only reason he didn't make it in was because we had put the safety chain on. He had successfully got into one of our other rooms, this was very surprising. I told the staff and had to speak to someone on the phone to translate the problem. No other issues after this all night. TV on has channels in Russian, no English available. Now for the title of this post. The view from our room we could see the ski jumps which was nice but everything else you could see was broken. But this still isn't the reason for the title. In the picture I have attached you can see that there is a large window from the room to the toilet, just incase you would like to see your, partner, spouse, friend or other family member relieve themselves on the toilet. The shower was cold and barely worked. The bars of soap weren't worth having. Shower curtain didn't cover the whole window and the light for the bathroom could be turned on and off from the bed... Why would anyone need that, or is it so you can make someone go the toilet suddenly in the dark for a laugh. The decor of the room is very outdated. There is a McDonald's next door which is helpful, as the grey egg was not getting eaten. If you want a real experience of a night this place is for you.

Very interesting experience staying in the old Soviet building. The location is very much in the center of the city with access to public bus and metro around its vicinity. The room is very basic but comfortable. Breakfast spread is really good. They have loads of fruits option. For those who are also traveling solo and wanted to use public transport to and from the airport, it is possible to hop on bus number 92 with metro access.

The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.

В общем сам отель достаточно не плохой, номера со свежим ремонтом и оснащение в них нормальное (все есть). Все остальное конечно тихий ужас: при заселении не было КАРТОЧКИ для открытия номера! Позор! у нас спросили можно ли вам открыть дверь в номер и оставить вас до у тра без ключа, типа выходить же вы никуда не будете?:) ПЕРСОНАЛ УЖАС!!! Далее, в номере было ОДНО полотенце, ОДНИ тапочки и т.д., как такое возможно когда менеджмент видит, что бронь ОПЛАЧЕНА на ДВОИХ??? Персонал постоянно катается на лифте, дождаться лифт в отеле просто не возможно (ходили пешком!) В целом, отношение к клиенту НИКАКОЕ! В финале и самое важное и ужасное - это конечно ВОРОВСТВО в отеле, украли наушники BOSE прямо из сумки со всеми переходниками, заметил это уже в Самолете когда решил посмотреть фильм, но наушников в сумке не было! Завтраки как и сама еда в отеле - ПОЛНЫЙ ОТСТОЙ! В итоге просто пожалели, что заселились и выбрали именно Grand Mildom, никакой рекомендации для будущих посетителей!

先對酒店的兩位兄弟表示感謝，接機的時候那麼冷的天氣等我一個小時。簡直不要太感動！ 酒店在一個別墅區，很安靜，可以看到雪山，環境一級棒。房間裏面設施配套齊全很乾凈，和我在市裡住的星級有一拼。 旁邊就是一個景區，步行20分鐘上去可以看到整個阿拉木圖市。酒店還提供包車什麼的。 總之一句話，訂這家酒店沒錯。