Ulasan Hotel Kazzhol Almaty

Im here this moment in 840. The hand basin leaks all over the floor from the back. We told the staff x 2 in their language and nothing was done. The shower door covers 1/3 of the area it should AND the area it should cover has a bad seal and water ends up all over the floor as if there were no door at all. After using the basin or the shower we have to walk through 2 cm of water. We have to use all our towels to soak up the mess and call for new ones. The AC is so loud it sounds like water is flooding the place and considering the plumbing issues already mentioned, this is a real fear! The light over my bed does not work. And lastly it took 20 min of begging to get a cork screw from the bar that sells wines with corks !!!’ I actually had to teach the lad how to use the wine opener. “ he pulled rather than use the lever system. ” They pretended they had no clue what i needed and i used a translator app. They should be embarrassed . Intrepid “ my tour company ” should not use them and I will inform them.