Hotel berhampiran Voyentorg, Almaty
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Tapis mengikut:
Penarafan bintang hotel
≤2345
Penapis Popular
Terbaik 4.5+Hebat 4.0+Bagus 3.5+Baik 3.0+Hotel Popular berhampiran Voyentorg
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Paling Popular
Harga Terendah
Paling hampir ke Pusat Bandar
Mendapat Ulasan Terbaik
2.94km dari Voyentorg
Penginapan di Ramada by Wyndham Almaty menempatkan anda di tengah-tengah Almaty, dalam lingkungan 15 minit berjalan kaki dari Hippodrome dan MEGA Park. Hotel ini berada 1.2 km dari St Nicholas Cathedral dan 2 km dari Zenkov Cathedral.
Manjakan diri anda dengan urut dan rawatan muka yang terdapat di tapak hartanah. Anda boleh menggunakan kemudahan rekreasi seperti sebuah kelab kesihatan, kolam renang tertutup dan sauna. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut.
Nikmati masakan antarabangsa di Ambrosia, salah sebuah daripada 2 restoran di hotel atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di 5 kedai kopi/kafe. Bersantailah dengan minuman yang menyegarkan di salah sebuah daripada 2 bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 11:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Almaty? hotel ini mempunyai ruang berukuran 4736 kaki persegi (440 meter persegi) yang terdiri daripada ruang persidangan dan 7 bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 164 bilik tamu yang menampilkan ketuhar gelombang mikro dan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri berjenama dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi muat komputer riba dan meja.
PPengguna Tetamu 2022.11.05
The staff is most unresponsive, displaying undertones of racial bias. No Indian should stay in this hotel. Despite three reminders and a wait of two hours, the hotel failed to deliver a bucket of ice in the room, of course on payment. Room layout is faulty - a huge concrete column in the centre of the room reduces the space considerably (Rooms 621 and 428). Towel peg in one bathroom was broken (Room 429). Room upkeep was shoddy - trash was left uncleaned. In one room, a worn out towel with a big tear was placed. It was shown to the Supervisor who offered a drink as compensation - height of shamelessness. In yet another room, the house keeping staff forgot to place bath towels. Despite repeated calls to the Reception, the hotel failed to deliver them. Consequently, the couple had to go for breakfast without bath. It is certainly a disgrace to the brand name Ramada.
Sangat Baik
96 ulasan
4.3/5
Harga bermula
RM 451
satu malam
3.08km dari Voyentorg
Come and visit our newly opened hotel Holiday Inn Express Almaty. In the heart of the Central Asia region, the hotel boasts 184 spacious, well-equipped rooms finished in elegant style, from which you will be able to enjoy exceptional views of “Mountain Town” Almaty. We are very close to the Central stadium, the largest sports complex in Kazakhstan. You might want to be closer to your favorite team, then your best option is to stay at Holiday Inn Express. We look forward to welcoming you! Whether you are travelling as a couple or family or single, you can choose between our standard one queen size bed or two separate beds room configuration with a view of our magnificent mountains. It's the smaller details you'll appreciate while travelling, such as the choice of soft pillows and plush mattress toppers for a comfortable night's sleep. Keep entertained with cable satellite TV on flat-screen TV, and stay connected with multi-device high-speed wireless internet right from the comfort of your hotel room. Our ultramodern bathroom is equipped with hairdryer, magnifying shaving and make up mirror as well as all the amenities you could possible need during your stay. Electric current: 220 Volts. Smoking rooms & connecting rooms are also available. A distinguishing features of the hotel are an elegant bar and lounge area, plus a modern venue for conferences of business events. We also offer you available coffee breaks packages. We expect for your best stay here in Almaty, Kazakhstan.
PPengguna Tetamu 2023.06.29
What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service
Bagus
369 ulasan
4.2/5
Harga bermula
RM 424
satu malam
3.58km dari Voyentorg
A stay at Holiday Inn ALMATY, an IHG Hotel places you in the heart of Almaty, within a 15-minute walk of National Museum of Kazakhstan and Kazakhstan Independence Monument. This 4-star hotel is 0.7 mi (1.1 km) from Presidential Palace and 0.8 mi (1.3 km) from Central State Museum.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Glasshouse, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Almaty? This hotel has facilities measuring 7952 square feet (739 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
PPengguna Tetamu 2023.06.26
The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.
Sangat Baik
44 ulasan
4.3/5
Harga bermula
RM 424
satu malam
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Dengan penginapan di Uyut Hotel di Almaty (Almaly District), anda akan berada dalam lingkungan 15 minit berjalan kaki dari MEGA Park dan Hippodrome. Hotel ini berada 16.1 km dari Pusat Peranginan Ski Shymbulak dan 1.1 km dari Gabit Musrepov Kazakh Theatre for Children and Youth.
Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan sauna. Hotel ini juga menampilkan akses Internet wayarles percuma, bantuan pelancongan/tiket dan dewan bankuet.
Puaskan selera anda di restoran di hotel, yang menghidangkan makan tengah hari dan makan malam atau nikmati hidangan di dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 100 bilik berhawa dingin yang menampilkan peti sejuk dan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tetamu 2023.01.31
Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.
Sangat Baik
127 ulasan
4.4/5
Harga bermula
RM 321
satu malam
3.83km dari Voyentorg
Located in Almaty (Almaly District), FM Hostel Almaty is within a 15-minute walk of MEGA Park and Hippodrome. This hostel is 10.1 mi (16.3 km) from Shymbulak Ski Resort and 1.1 mi (1.7 km) from Gabit Musrepov Kazakh Theatre for Children and Youth.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
PPengguna Tetamu 2024.05.05
Подходит для переночевать на одну или две ночи. Немного устарелая мебель в номере. Есть общая кухня с плитой и посудой. Два общих санузла с душевыми. Соседи не шумят. Рядом торговый центр с супермаркетом.
Bagus
35 ulasan
4.0/5
Harga bermula
RM 38
satu malam
3.84km dari Voyentorg
Penginapan di Hotel MILDOM Express menempatkan anda di tengah-tengah Almaty, dalam lingkungan 15 minit berjalan kaki dari MEGA Park dan Hippodrome. Hotel ini berada 1.4 km dari Gabit Musrepov Kazakh Theatre for Children and Youth dan 2.1 km dari Taman Memorial 28 Panfilov Heroes.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan perkhidmatan rencam.
Gunakan Perkhidmatan bilik 24 jam di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan pesanan masak disediakan pada setiap hari dari 7:30 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan kemudahan dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 25 bilik berhawa dingin yang menampilkan peti sejuk dan Televisyen Plasma. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.
PPengguna Tetamu 2022.05.30
Это самый отвратительный отель из всех, с которыми приходилось сталкиваться. И дело даже не в маленьких номерах - это как раз можно объяснить низкой ценой. Приехал по работе, проживал 6 ночей, за это время в номере ни разу не убрались, не поменяли бельё и полотенца! Даже мусор не вынесли. Завтрак просто ужасен - даже булочку удалось испортить (вся жирная в масле, с отвратным вкусом). Чек готовили два дня (!) после выселения. Хорошо, я не сразу уехал из Алматы, а просто переселился. В общем, если останавливаться на пару ночей без завтрака, то, наверно, норм. Но на долгие остановки не подходит.
27 ulasan
3.8/5
Harga bermula
RM 240
satu malam
4.43km dari Voyentorg
Located in Almaty, 6.1 km from First President of Kazakhstan Park, Oscar Hotel by AG Hotels Group provides accommodation with free WiFi and free private parking. This 3-star hotel offers a 24-hour front desk and luggage storage space. The property is non-smoking and is situated 7.7 km from Atakent-Expo. At the hotel, rooms come with a desk. Complete with a private bathroom equipped with a shower and free toiletries, guest rooms at Oscar Hotel by AG Hotels Group have a flat-screen TV and air conditioning, and selected rooms come with a seating area. At the accommodation each room has bed linen and towels. A buffet, continental or halal breakfast can be enjoyed at the property. Kasteev State Museum of Arts is 7.7 km from Oscar Hotel by AG Hotels Group, while Almaty Central Stadium is 8.2 km away. Almaty International Airport is 24 km from the property.
3.4/5
Harga bermula
RM 252
satu malam
5.04km dari Voyentorg
With a stay at Hotel Kazakhstan, you'll be centrally located in Almaty, just a 4-minute walk from Geology Museum and 11 minutes by foot from Colibri. This 4-star hotel is 0.8 mi (1.4 km) from Nedelka Park and 0.9 mi (1.5 km) from 28 Panfilov Heroes Memorial Park.
Take advantage of recreational opportunities offered, including a nightclub, a sauna, and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy Modern European cuisine at Balcony Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
SSylvia Teoh 2024.06.30
Very interesting experience staying in the old Soviet building. The location is very much in the center of the city with access to public bus and metro around its vicinity. The room is very basic but comfortable. Breakfast spread is really good. They have loads of fruits option.
For those who are also traveling solo and wanted to use public transport to and from the airport, it is possible to hop on bus number 92 with metro access.
Bagus
323 ulasan
4.1/5
Harga bermula
RM 213
satu malam
5.19km dari Voyentorg
With a stay at Grand Mildom Hotel in Almaty (Medeu District), you'll be within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. This hotel is 0.5 mi (0.9 km) from Colibri and 0.7 mi (1.1 km) from National Museum of Kazakhstan.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 112 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
PPengguna Tetamu 2023.10.11
В общем сам отель достаточно не плохой, номера со свежим ремонтом и оснащение в них нормальное (все есть).
Все остальное конечно тихий ужас: при заселении не было КАРТОЧКИ для открытия номера! Позор! у нас спросили можно ли вам открыть дверь в номер и оставить вас до у тра без ключа, типа выходить же вы никуда не будете?:) ПЕРСОНАЛ УЖАС!!!
Далее, в номере было ОДНО полотенце, ОДНИ тапочки и т.д., как такое возможно когда менеджмент видит, что бронь ОПЛАЧЕНА на ДВОИХ???
Персонал постоянно катается на лифте, дождаться лифт в отеле просто не возможно (ходили пешком!)
В целом, отношение к клиенту НИКАКОЕ!
В финале и самое важное и ужасное - это конечно ВОРОВСТВО в отеле, украли наушники BOSE прямо из сумки со всеми переходниками, заметил это уже в Самолете когда решил посмотреть фильм, но наушников в сумке не было!
Завтраки как и сама еда в отеле - ПОЛНЫЙ ОТСТОЙ!
В итоге просто пожалели, что заселились и выбрали именно Grand Mildom, никакой рекомендации для будущих посетителей!
Sangat Baik
40 ulasan
4.3/5
Harga bermula
RM 436
satu malam
11.58km dari Voyentorg
Dengan penginapan di Royal Park Hotel Almaty di Almaty (Turksib District), anda akan berada dalam lingkungan 10 minit memandu dari MEGA Park dan Gabit Musrepov Kazakh Theatre for Children and Youth. Hotel ini berada 9.3 km dari Taman Memorial 28 Panfilov Heroes dan 9.4 km dari Hippodrome.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan bantuan pelancongan/tiket.
Di Royal Park Hotel Almaty, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan Eropah disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).
Selesakan diri anda di salah satu daripada 57 bilik berhawa dingin yang menampilkan peti sejuk dan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.
PPengguna Tetamu 2023.01.07
Не сказать, что я была в восторге от этого отеля, но также не могу и сказать, что это было очень плохо. Возникли смешанные чувства от пребывания тут, отсюда и такая оценка. Месторасположение с точки зрения близости к аэропорту – отличное. А с точки зрения жизни не очень удобное. И тут я имею в виду не расположение относительно центра города даже. Под окнами находится мойка и заправка, где ночью и утром по громкоговорителю женщина общается с клиентами, это сильно мешает сну и влияет на общее самочувствие. Шторы также приходилось зашторивать, иначе прожектор света будет мешать сну. В общем, мои ночи были неспокойные: свет в окне, невозможность открыть окно, чтобы пустить свежий воздух (хотя возможно это и к лучшему). Приходилось объяснять таксистам где находится главный вход в отель, который выглядит как служебный и не с первого раза догадаешься, что именно там вход. Собственный бесплатный трансфер – это чудо, им хочется сказать огромное спасибо за две прекрасные поездки. Первая, с аэропорта, спасибо замечательному мужчине, что пока я решала вопрос с утерянным багажом, он не уехал и ждал меня этот час, хотя мы даже не связывались, потому что на нервах я забыла предупредить отель, что задерживаюсь на выходе из аэропорта. Огромное человеческое спасибо! Поездка в аэропорт оказалась не менее комфортной, все было вовремя и на высшем уровне! Персонал на ресепшене всегда был приветливым, отзывчивым, шел навстречу, когда необходимо было. Спасибо вам большое) Обслуживание в номерах также было отличным. Что касается внутреннего убранства, то в номере было все необходимое для комфортного пребывания, правда за столом оказалось крайне неудобно работать, если только вы не любитель закидывать ногу на ногу и тп.
Bagus
21 ulasan
4.2/5
Harga bermula
RM 192
satu malam
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4.5/5
Sangat Baik
PPengguna TetamuOur July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.
4.4/5
Sangat Baik
PPengguna TetamuI had to fly to Almaty on family business. Hotel itself is trendy, historical building. Inside is really nice, clean. Front desk folks are very friendly, knowledgeable and helpful. Rooms looks exactly as on photos. Each room has electric cattle, 2 bottles of water for each occupant. They refill tea, coffee, water every day. If you ask, they can bring you thus any time. I have to say their 24 hours room service is great. I bought room with breakfast. Highly recommend. Menu/ buffet is good. You can order omelets or oatmeal. One thing, though. Menu does not change at all. So, if you stayed few days, you will be fine. I stayed 10 days. It kind got boring after 4 days. Never the less, breakfast is good. Housekeeping is great! They really clean your room, disinfect. They change sheets every other day, towels every day. A lot of toilettes: shampoo, conditioner, body wash gel, body and hands creams, shower cap, even hair comb. You can pre order transfer from and to airport. They met me with the sign. It was great. Really great hotel. I will highly recommend to stay there.
4.4/5
Sangat Baik
PPengguna TetamuWe recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
4.3/5
Sangat Baik
PPengguna TetamuSo, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future. In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice). Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍
4.2/5
Bagus
Her zaman tercih edip rahat ettigim hotel,biraz daha yenilenmesi ve servis kalitesinin artmasi lazim.Ilk açıldığı dönemde rakipsizdi ama şimdi yeni oteller açıldı ve güncellenmesi lazim. Yeri merkezi ,lobby harika,yine kalırım.Tavsiye ediyorum
4.2/5
Bagus
PPengguna TetamuGood size room, more amenities than expected for an Ibis including dressing gown and slippers. Small modern bathroom. It's a new hotel but some fixtures already show wear and tear, for example the toilet paper holder is coming away from the wall. I like the filtered water stations for endless refills of your provided carafe. Great location, shops and restaurants all around. Good gym and large modern sauna. Helpful staff provide good service and speak English. ”Line Brew” attached restaurant has delicious food at very reasonable prices. Breakfast buffet is a standard selection. Great value and recommended.
3.9/5
MmouseirreThe hotel is nice. There's a sauna and swimming pool and a breakfast buffet. It is quite near the airport so you will occasionally hear planes passing by. It's also a little far from the city center but can be walked. Baum Grove is also just nearby if you want to see some nature.
3.6/5
CCHIY CHAOIt’s a common hotel to stay when you’re traveling outside your country! Luckily what we selected is so far so good! My friends are happy with my choice!
Hopefully we will come again for next visit to ALMATY. Good Stay and Good day!
3.3/5
AandrewsE1824WOI had an 11 hour layover between my flight from Dubai to my flight to Atyrau and was really searching for a hotel near the airport that was convenient and reasonably priced. Grand Hotel Erbil is both of those. I made the booking online with the option to pay on arrival. The booking made provision for a free shuttle pickup from the airport and a very reasonable transfer back the following morning. The hotel confirmed everything by Whatsapp. Contactless payment. Clean room. Clean linen. Friendly and efficient service. I ordered a simple burger and chips via WhatsApp and the food arrived hot and fresh. Minibar is fully stocked and reasonably priced. Their menu is extensive (55 page book) and they cater for everything from a bowl of hummus to platters of meats, cakes, cocktails, etc. For a traveller, this hotel is well worth it. Thanks, Grand Hotel Erbil!
3.2/5
PPengguna TetamuПерсонал отзывчивый, на все просьбы откликались сразу. Правда попадаются посетители которые курят в номерах. Нам достался номер прокуренный, пришлось сутки не выключать вентиляцию в ванной с открытой дверью.
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