Hotel berhampiran The Sanctuary Of Eagle River, Anchorage

房間大小剛好合適，衞生也還行吧，給的是一樓的邊上的房間，大概也是促銷房間吧，因為我就住一晚就算了，酒店後面是河，可以去釣魚的地方，沿河兩岸走走看看當地的釣魚文化也很有意義，離市中心約走20多分鐘左右的上坡路比較不方便點，但是離火車站很近，而且酒店有免費接送服務，這個服務真的很不錯，也是我訂這家酒店的原因之一

優點: 1 床大 兩個1.5的床 2. 房間寬敞，比較新，應該是2022年裝修過的 3. 有免費早飯， 飲水機提供冷熱水，還有小賣部賣泡麵，房間還有微波爐 4. 免費接機送機和去火車站的服務。 火車站很近，而且換票很快，提前半小時到就足夠了，提前15分鐘到我覺得也沒問題的 缺點1 離小鎮中心走路15分鐘 中心還有幾家酒店更方便 2. 靠火車站那一側是有點吵的，隔一小時就有火車的鳴笛聲，即使晚上也有。

We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.

This Marriott never disappoints, from the warm welcome you get from Reception, They just do it right. Club level guest will get the privilege to meet Renz, who make sure everything is right and offers some of the best service and focus on making sure your morning starts off right. The location is walking distance to great restaurants. The only place to stay in Anchorage

DO NOT stay at this hotel unless you get an iron clad guarantee that you will not have organised ‘teens on tour’ that are marauding, loud, noisy and partying to the early hours of the morning. The teens are large groups (40-50) staying at the Midtown Springhill Suites Marriott as part of adventure tours. No change since last summer - see Tripadvisor comment from 2022. It was the worse hotel experience of our six week stay in Alaska however the housekeeping of the rooms was exceptionally clean and Dallas the groundsman and housekeepers were very professional, friendly and polite to us. This is a much lower quality clientele and service (except for the great quality rooms beds and housekeeping) compared to the Marriott’s in Australia. Google Westcoastconnection and Reinteentours and look at their Alaska Hawaii tours for a month at $12,000 USD for privileged teens who are touring and staying at hotels such as the Hilton, Hyatt Regency, Marriott also the Bluffs and Grande Denali etc. We stayed a total of five nights broken over a two week period as we were booked in by an American company for independent travel - Vacations by Rail with additional nights I added as we toured from here to Denali and Seward. I complained about the noise the first time, second time was a quieter area of the hotel but then they mustn’t have made a note on my third booking even though I told reception all my dates. The last occasion was so truly horrible with virtually no sleep and feeling completely bullied and unsafe by the Westcoast Connection ‘chaperones’ and their testosterone group of boy teens (also had girls too) who were much taller and larger than I. The boys even bullied and called me names at the airport when they spotted me as they were ending their tour because I had dared to ask them to disperse from the hallway at around 11pm as they were two steps away from my room and talking loudly and I couldn’t sleep. They put us in an interconnecting room (door locked) and we could hear the yelling, loud music, thumping of bags onto the floor on both sides and above and across the hall from these teens. Then later I tried reception on the phone but there was no answer. at around 11.30pm so I went down to reception. Reception said that they had sent ‘security’ (not sure what this actually entailed) to go to the floor previously. I saw the chaperones in the foyer putting on facial moisturiser masks and I asked them why they weren’t supervising. I then again came down to reception close to 1am to again ask if there was anything they could do and again similar response. I again spotted the chaperones in the foyer if they could talk to the boy teens and one flat out lied and she said that they were in their beds asleep and security had been up on that floor. I said that this is not the case. One male chaperone kindly went up with me and stood for about three seconds outside the room and of course heard them and went in. Manager moved us the next morning. She explai

房間很小，但是啥都配置了，冰箱都有，大堂有個正經廚房用。停車場大且免費。服務態度好。裝修極有地方特色的客棧，離機場非常近

As this often goes, these things never come alone. For our last night of our 10 day stay in Alaska, I wanted something nice, something more special. Comparing the prices to others, I felt that usd 435 for one night in a Hilton would give us that nice place. I had asked for a late checkout (confirmation received via email) and during checkin the lady said ”we have a problem”. Basically I needed to book another night in the hotel if I wanted to check out at 6pm. No go ofcourse. The hotel was not clean, smelled muffy, room and shower also not clean. The gym access did not work with the room key, pool closed in all a 2-3star experience for a 5 star price. And ofcourse the unfriendly staff on top of this. Certainly never stay with Hilton again.

공항 셔틀 버스가 있다고 명시 되어 있어서 예약을 했지만 공항 셔틀이 없었습니다. 결국 리프트를 불러 이동했습니다. 참고 하시길 바랍니다. 조식 포함 가격이었으나 조식은 매우 간단하게 제공되는 수준이라 크게 메리트를 느끼지 못했습니다. 오히려 공항과 매우 가깝고(차로 10분) 주변에 아주 맛있는 베트남 식당이 있다는 것이 이점입니다. 가격 대비 만족도가 낮아 추천은 어렵습니다.

Great place by the airport. For people on transit it is hard to beat. It gets the job done if that’s all you need. But if you’re looking for someplace to stay more than one night, other venues may be better suited.

Well my stay was great and the room was clean granted refrigerators really tiny and there's no microwave you have to actually ask for microwave and they don't tell you about it when you check in and they said that my room was close to the elevator and it's actually 64 rooms away from the elevator that was kind of tough trying to get maintenance up here to fix the lock on my door was a hassle it took 3 days I ended up being locked out of my room because the battery died I need a batteries in the TV remote at 23 days I ended up having to go buy my own because nobody ever showed up otherwise my stay was great thank you though they don't provide breakfast you have to actually pay for it and it's super expensive