Hotel berhampiran Kerrytown, Ann Arbor

Good location and good theme. Happy with everything except there is no parking for hotel guest, so we have to walk 2 blocks to park. Very unthoughtful. Hotel per se is nice.

Pagi hotel adalah baik dan ia layan diri. Meja penyambut tetamu di sini juga sangat mengalu-alukan. Sangat mudah untuk menaiki teksi ke sekolah.

Visiting a dear friend in Ann Arbor, we chose this hotel on its proximity to his flat and it turned out to be a great choice. As it is new, it is very, very clean , and we enjoyed the minimalist decor. Homewood Suites offer a great product. Staff here were well trained, amiable and helpful. Breakfast was hot and delicious. When we return to Ann Arbor, this will be our choice. Very nice stay.

The ameninties were great! We had a variety of regular rooms, 1 bedroom suites and 2 bedroom suites that passed our expectations! There was NOTHING that we were lacking for our stay! We were able to use the kitchen & all the supplies in it, along with the pool, hot tub & work-out room multiple times during our stay! The ability to sit around a fire at night, use a BBQ grill that we could grill for our whole group was WAY more than we expected! They also had ample group seating that we could utilize and a large table the we used each night to play games. The staff was ALWAYS friendly, polite and asking if there was anything that we needed! They wished us well and welcomed us back each time we left. I worked with the GM, Rich, to arrange rooms for this large group that was gathered for my husbands memorial service! Rich was attentive to EVERY detail and checked with me (and our group) to make sure that everything was going ok and if we needed anything. He made sure that we knew about restaurants and grocery stores were close by (our group came from all over including, AZ & FL) so we knew where to go. I felt that the attention to detail was amazing and service was MORE than I expected or have received from other establishments in the past! You won't regret staying here!!

臨時訂房，深夜11點半到達，衹有1樓有雙床房，走進房間，很重的氣味，感覺很潮不通風。 這個酒店規模很大裝修很新，免費早餐非常豐盛，而且服務很好，會有人招呼你咖啡或茶。房間裏咖啡機、冰箱、微波爐一應俱全，酒店有很大的泳池和健身房，周圍很安全且寬敞，車子隨便停。酒店出來走幾步會有加油站、超市、買點吃的加工一下很方便。 特別好的一點是：酒店裡設有租車公司，而且汽車就停在酒店旁邊，這個服務真是太棒了！

It was OK, but that's as far as I can go. Overall, what the place lacked was the warmth, cleanliness and welcome that one would expect. Our room was decent. It has a ”cooler” but no microwave. The bathroom sink is located outside of the tub/toilet area, which was nice. Adequate counter space. But the beds and pillows were lumpy and uncomfortable. We did not get housekeeping services one day, and were left with dirty towels on the floor with no replacements, which we then asked for at the front desk.  The fitness room was not cleaned as dirty towels were strewn about the floor and equipment.   The complimentary coffee in lobby consisted of one caff and one decaf carafe, with 2 large pumps of Coffee Mate. (yuk!) The lobby cafe and bar was very overpriced ($26 for 3 medium coffees and $50 for 2 drinks!). We entertained some family in the lounge area, and had asked for the fireplace to be turned on to take the chill off the room and add some ambiance. We were told that the fireplace hasn't worked for 3 years! The lounge area had dirty cups and napkins and crumbs on the furniture and tables, which we cleaned up before we could sit down.

Solid choice for always overbooked town. The rooms are not the newest but beds are very comfortable. There seemed to always be many large group bookings and noise that goes with teenagers. During our three stays over a short period, we found some very sweet and thoughtful desk people, with a very warm and personal welcome on the third stay .... and yet an equal number of very brusque and abrupt staff work here as well. Free Starbucks coffee desk in AM is a nice perk. Parking is plentiful. This town has ridiculous prices year round, but nothing can be done about this.

We had a challenging situation that was handled above and beyond what we expected. Isaiah, at the front desk, took the time to listen and understand. He spoke with the manager and got back with us. The customer service and helpfulness was top notch. I would highly recommend this location and the friendly people.

We stayed at this hotel in mid-July 2024 during a visit to Ann Arbor. It was our first time at an Even Hotel, and it was a good stay. The hotel is located right next to I-94, and our room was on the side of the hotel facing the mall and away from the highway-facing side of the hotel. So we cannot report on whether the road noise would have been notable had our room been facing the highway. We did not notice any highway noise in our room located on the opposite side of the hotel. Even Hotels have exercise equipment and yoga mats (wrapped as ”cleaned for your convenience”) in each room, which was a nice touch. The beds were very comfortable, the sheets were soft, and the towels were thick. The bathroom had sufficient towel hooks, and the shower worked great except for a clogged drain one day that maintenance fixed after we reported it. Our only complaint with the room (Room 436) was that the toilet had the loudest flush noise, resembling the sound of a jet engine starting. Our IHG Diamond status entitled us to free breakfast. Even Hotels have a limited breakfast menu that seems to be the same regardless of where the hotel is located. There was nothing on that menu that spouse was interested in trying, so we ended up getting breakfast outside the hotel and opted for the points amenity instead. (Our Diamond status also netted us a room upgrade, which we had to decline after noticing that it had only a single bed instead of the two beds we had reserved.) The hotel's location near the highway made it very convenient to get around to other places, including Ypsilanti for excellent Mexican food one evening (at Maiz Mexican Cantina -- be sure to try the Camarones à la Diabla if you like spicy shrimp) and a Tigers baseball game in Detroit, and it was also very easy to get back and forth to places located in Ann Arbor itself. The front desk workers were very nice. Since it was a points and free nights certificate stay, we were surprised to see a charge on our credit card for $42.46 after we had returned home, but a quick phone call to the property resulted in a credit being promptly applied to our account removing the charge. We would definitely stay here again.