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Comfort Inn & Suites University South
4/5103 Ulasan
We only stayed here because we had expiring points with Choice, so it was free. This placed was the definition of average. Just because a hotel is at the lower end of the spectrum, it doesn't mean that it has to be drab and uninspired. Our room felt tired and out of date. The handle for the sink faucet was broken and not working properly. There were several pillows, but they were all kind of the same and none were comfortable. However, the biggest problem was the noises. The mini fridge had a constant hum all night. Occasionally it would get covered up when the heat roared to life with its deafening sound...it also blew the window curtains all over the place. The sound was so loud it would interrupt our sleep throughout the night.
Hampton Inn & Suites Ann Arbor-West
4.2/5101 Ulasan
We had such negative, disappointing experience at this hotel, from our check-in to check-out. As we had power outage, we decided to stay at this hotel. On Internet it said $155 for the room with two queen size beds. My husband called and made a reservation. Upon arrival we were told that there’s no room so we had to wait for a while. The front desk staff called my husband loud (she said “Smith!!”, not “Mr. Smith”) and we were offered a room with only a dim desk light working. The lights in the bathroom and bedsides didn’t work. Later, they explained that the electric company put a limit on their electricity use. We were told to use “the flashlight on your phone” to take shower. The room was cold no matter we set the temperature higher and not so clean (tired). At check out, nobody was present at the front desk. I waited for 10 minutes and a staff came out reluctantly. She charged us $240. I asked her why and she said “because we didn’t have full electricity”. We are very disappointed because this hotel basically took advantage of those of us who needed a warm, lit place to stay during a power outage by charging $100 more that their usual price. The quality of the service and their hygiene standard were disappointing. My husband called Hilton customer service afterwards, but they were not nice nor understanding at all, transferred the call multiple times over 30-40 minutes. We have been a Hilton honors member but we will switch to Marriot. One last note: when we were waiting to check in, a homeless person with lots of paper bags came in casually, grabbed a paper cup in the breakfast room across the front desk, attempted to get some coffee from the dispenser. He put his cup back when he realized that there’s no coffee left. There were two staff at the front desk and one cleaning staff close to him but they really didn’t care, it appeared that this person was a frequent visitor.
Graduate Ann Arbor
4.5/5113 Ulasan
設施齊全,衛生條件良好,地理位置很不錯,前台服務很好,代客泊車30一晚。唯一缺點為什麼酒店沒有拖鞋呀,我不太理解。 Good equipments, clean, perfect location, near to the university of Michigan state. But the only disjunction is that there is no slipper provided in the room.
Staybridge Suites Ann Arbor - Univ of Michigan
4.1/599 Ulasan
Don’t let the pictures online fool you! My stay here did not live up to expectations or my past stays at other Staybridge hotels (or other IHG hotels in other cities around the world, for that matter). However, my stay was not all negative, so let me focus on the positives first. Let me note that while I stayed here for one night while in the process of moving to a new city, I did not have the breakfast here, nor did I use the hotel’s amenities, so this review will skip those parts of the stay. The hotel’s location is very convenient, located just off I-94 which provides easy access to DTW as needed. It is also located to a lot of nearby restaurants and stores, although a bit of a drive from the University of Michigan if you are here for the university. The lobby provides a cheery, refreshing welcome upon entering, and the front desk staff were friendly and attentive. The rooms are also pretty spacious, no surprise given this is a hotel composed of suites. The bed is also very comfortable and I received a good night sleep. But that’s pretty much where it all ends positivity wise… Despite the room being spacious, it seems as if housekeeping does not do their job as the room was very dirty upon entering. There were also stains on the walls and there were even blood stains in certain areas of the washroom. Absolutely disgusting, and especially unacceptable especially during pandemic times! The shower was also below average and water pressure was quite weak. If I had to describe what the shower experience was like at this hotel, it was almost as if the water was trickling. Seriously. It seems as if there are a numerous amount of hotels in close proximity to this one. I would most certainly look at those other options, because other people are pointing out the same flaws as me online. 2 stars seems just right for me given that there were some positives about my stay here.
Wyndham Garden Ann Arbor
3.4/5104 Ulasan
Pagi hotel adalah baik dan ia layan diri. Meja penyambut tetamu di sini juga sangat mengalu-alukan. Sangat mudah untuk menaiki teksi ke sekolah.
TownePlace Suites Ann Arbor
4.5/578 Ulasan
距離briarwood mall很近,附近有公交車,住宿環境比較衞生乾淨,就是早餐很一般

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