DoubleTree by Hilton Changbaishan Hot Spring

Booked this hotel due to VIP tianchi & free 3 hrs ski. However, we are still resolving an issue of refunding deposit. Deposit of 1300 was not claimed due to rushing of check out. It was a tricky refund and process is taking long due to cash was involved. Hope it can resolve soon. Overall, the welcoming and service is excellent. However, the hotel is abit inaccessible. This means it hard to get to town and food choices are limited unless u pay rmb 80 to town. 2 places to dine in hotel- level 1 skewer and steamboat buffet 188 per pax and level 2 korean food. Please dont dine at Korean restaurant. The food is expensive and not nice. The beef soup and meat doesn’t have any beef taste and waiter reply adding chili to spice the soup. This doesn’t mean any sende as the soup will taste chili instead of beef.

The Double Tree by Hilton is a great location to visit Changbeishan Mountain north slope. The hotel offers Pick up service from the railway and VIP service to get to Tianchi. That is great. The hot spring nearby is very relaxing. Special thanks to Rainy she was of great help and support during our stay.

我訂了2張單共住了5日4夜，酒店免費升級了頂樓陽台房，景觀一流，打掃十分乾淨，酒店很新，硬件很好，大堂經理黃書芬、Henry羅必藝、咖啡廳/2樓朝鮮餐廳那位戴大眼鏡藍色制服的小姐都很專業，有問題即刻解決，辦事效率高。酒店位置不錯，距離景區老山門通道和滑雪塲都只是8分鐘車程左右，酒店有景區vip權，衹要提前一天在禮賓部預約進北坡景區時間，酒店會給一張vip權單子和安排車送到老山門通道，帶着自己買的景區門票和單子就可進景區。我訂的房間套票還包括曲奇餅、大堂咖啡廳每天2杯咖啡、每天酒店對面温泉門票、滑雪場門票、200元酒店2F朝鮮餐廳券、高鐵站接送，性價比十分高。和酒店合作的温泉就在酒店對面步行1分鐘就到，十分方便。如果想玩滑雪或其他東西，就可以找管家或大堂禮賓部安排。如果不想清潔房間，清潔阿姨會將一袋拖鞋、水、廁紙、牙刷等用品放在門口，臨離店前一晚，酒店會送一袋蘋果、飲品、酸奶給客人，另外衣櫃內的浴衣有個紙牌寫着，如果客人想帶走浴衣，可告訴酒店，他們會送全新的浴衣給客人，做法十分大方。浴缸比正常浴缸還長和大，浸浴舒服。2樓朝鮮燒烤用炭，十分不錯，1樓自助火鍋的羊肉十分嫩，蝦十分鮮甜，一定要試。滑雪場有酒店快速通道。 建議:廁所掛大毛巾、浴衣只有一個，如能在浴缸旁或門後再加1-2個會更好。2個房間之間的門，建議加層隔音棉。 如果下次再來，必定再訂這酒店。