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August
4.5/538 Ulasan

August

Antwerp|0.67km dari Khal Chasidim
This was our second stay at August. Although we loved the first time, the second time left a lot to be desired for. The service level at this hotel is almost non existent. We arrived quite late after being stuck in traffic (around 9 PM), and we checked in and then around 9:15 came to the bar to look at the food menu. We were met with a very unfriendly waiter who had no interest in answering any questions about the menu or anywhere nearby to eat telling us that he had only been here for six weeks and didn't know anything, most importantly he did not tell us that the kitchen closed at 9:30 PM. So we deliberated about whether to eat at the bar or go elsewhere (bear in mind, there aren't many places to eat near by as they all seem to close early on a Sunday). When we came back at 9:30, the waiter told us that good that we wanted to eat but too bad the kitchen was now closed and he seemed to be taking a joy out of it. We were told by him when asked that there was no room service for food. Only drinks were served as room service. Considering it wasn't that late, this hotel should have some facilities in place for a light snack for guests. Also, at the reception, we complained that we were not told by the guy that they would be closing soon and they told us to try deliveroo. In the end my husband asked them if there was anything we could have that didn't need to be cooked, we were given some fruit which we ate and went to bed. I had written a complaint to their manager and they replied after 22:30 to tell me that if I was still hungry, the hotel actually does provide pizzas! News to me as I was told there was no food. No manager was to be seen and we never heard from anyone after I made a complaint about the incident. This spoilt our stay, especially when we had detoured to stay here. Our room was lovely. Although the room's bathroom door makes a lot of noise. Anyway, it would be great for staff to know the options they have for food for guests, someone should follow up after a complaint is sent and if there is no food option, perhaps the hotel should have a deliveroo account which can be charged to the room should there be any need to order food at 9:30 PM after kitchen closes.

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Lihat Ulasan Tetamu untuk Hotel di Antwerp

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Arass Hotel & Business Flats
3.7/528 Ulasan
Stayed here for almost 3 months on business assignment so place was chosen for me. Definitely chose somewhere else to stay in Antwerp. I scored it a 1 because actually the front of house staff are really good, welcoming, helpful and friendly. Here goes the rest ……. Hotel is located between 2 building sites not their fault but links to other issues which are the hotels fault. So the noise from the building sites and also the road if you are staying in a room on road side is awful from around 5 in the morning through to about 11pm This resulted in me having to not only sleep wearing ear plugs but also taking sleeping tablets. Don’t expect a good sleep. A colleague was staying at the rear of the building and unless you are on a higher floor then the noise from the smoking area with people talking and drinking is also deafening. I had a spacious room with a mezzanine floor which was roomy but very tired and need of a revamp. The huge issue with the room is the heat. The shower room is upstairs so fills the bedroom area with steam and the window downstairs only cools the living area, or fills the room with fumes from the traffic on the road. The hotel advertises air conditioning and there are units in the room but they refuse to turn them on even with requests. This is just being cheap and rude. Again due to the noise from the road and building sites it’s impossible to sleep with the window open. So not only limited sleep but a very hot n sweaty night. Then the internet connection….. oh wow ! It does not exist. Again the hotel advertises free fast Wi-Fi but it’s shocking. Impossible to connect and watch anything. Myself and a number of my colleagues complained only to be told there is no issue. I did a speed test and shared with the hotel only to get no feedback. I also shared with a friend who works in IT and he said it’s simple ….. they pay for a really cheap package so it can’t cope for a hotel. Of course the hotel staff say it’s no problem because during the day all the guests are out. If you get a room for 20 euro a night it’s probably ok but any more than that go somewhere else
Mercure Antwerp City Centre
4/574 Ulasan
Prettig verblijf gehad in het hotel. Het was schoon en netjes. Geen gebruik gemaakt van ontbijtservice. Als enig punt van kritiek was dat het gebruik van het parkeerterrein niet vooraf door de reisorganisatie was kenbaar gemaakt dat het Euro 19 per dag bedroeg. Uiteindelijk de helft betaald. Tevens was er op de kamer geen informatiebulletin over de voorzieningen in het hotel. (kluis/ontbijt/telefoon/verlichting/afstandsbediening tv/schoonmaak)
A-Stay Antwerp
4.2/5128 Ulasan
The hotel in conveniently located just across from the train station and although the rooms are small, they are nicely decorated. I would give this hotel 5 out of 5, BUT I had to pay to store my luggage and honestly it was the first time I was charged for this. I don’t recommend staying here if you are traveling with a lot of luggage. My room also wasn’t cleaned once during my stay, but that’s ok.
August
4.5/538 Ulasan
This was our second stay at August. Although we loved the first time, the second time left a lot to be desired for. The service level at this hotel is almost non existent. We arrived quite late after being stuck in traffic (around 9 PM), and we checked in and then around 9:15 came to the bar to look at the food menu. We were met with a very unfriendly waiter who had no interest in answering any questions about the menu or anywhere nearby to eat telling us that he had only been here for six weeks and didn't know anything, most importantly he did not tell us that the kitchen closed at 9:30 PM. So we deliberated about whether to eat at the bar or go elsewhere (bear in mind, there aren't many places to eat near by as they all seem to close early on a Sunday). When we came back at 9:30, the waiter told us that good that we wanted to eat but too bad the kitchen was now closed and he seemed to be taking a joy out of it. We were told by him when asked that there was no room service for food. Only drinks were served as room service. Considering it wasn't that late, this hotel should have some facilities in place for a light snack for guests. Also, at the reception, we complained that we were not told by the guy that they would be closing soon and they told us to try deliveroo. In the end my husband asked them if there was anything we could have that didn't need to be cooked, we were given some fruit which we ate and went to bed. I had written a complaint to their manager and they replied after 22:30 to tell me that if I was still hungry, the hotel actually does provide pizzas! News to me as I was told there was no food. No manager was to be seen and we never heard from anyone after I made a complaint about the incident. This spoilt our stay, especially when we had detoured to stay here. Our room was lovely. Although the room's bathroom door makes a lot of noise. Anyway, it would be great for staff to know the options they have for food for guests, someone should follow up after a complaint is sent and if there is no food option, perhaps the hotel should have a deliveroo account which can be charged to the room should there be any need to order food at 9:30 PM after kitchen closes.
Trip Inn Eden Antwerpen
3.5/535 Ulasan
Came for 2 days, stayed the whole week. Centrally located, just short walk from Antwerp's central station. Rooms are a bit outdated but still cozy. During the cold winter it could be a bit cold in rooms due to not so good heat isolation, but I stayed here in pretty warm spring and no problem. Everything is clean, staff nice and helpful. A place to stay again when I am back in Antwerp. ❤️
NH Collection Antwerp Centre
4.5/544 Ulasan
This is a really a nice four star’s standard hotel with good breakfast and excellent service from the check in front desk, just 2 minutes walking distance from Antwerp central station. This area is easier for any tourist visiting the city centre of Antwerp and even the China town is nearby. If you have to travel from there to France or Netherlands or Germany, there are a good railway connection every 1-2 hours. Really suitable for backpackers or some relaxing plan holidays

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