Pangsapuri di Füssen

入住當天房間空調漏水，多次維修都沒有解決問題，給我們的休息帶來了困擾，為了不被打擾，我們選擇關閉空調忍耐。這樣一晚1800多元的房間讓我們很不舒服。但是我和攜程反應這些問題後，他們全程跟蹤和酒店反饋和處理，非常暖心和感動，再次感謝攜程為我們客户的不厭其煩的訴求和服務。感覺出門在外隨時有攜程的陪伴和支持👍

From the outside and the surrounding area of the hotel is nice. However, don't let it fool you as the rooms have furniture and decoration from late 1990s. While this in itself isn't a problem, for the price of the hotel, you'd expect a more modern and newer amenities in the rooms. Additionally, there was only one person working the front desk when we are checking in. Also, I'm not sure if this is with all the rooms but our carpet had a smell and the windows are not very sound proof as we could overhear other guests chatting and smoking until 2am with our windows closed. The hotel breakfast buffet is nice, but there is only 1 coffee machine for all the guests. Needless to say, you will surely wait in a long queue for your coffee. The omelette is great but highly suggest you to avoid the bread. It is harder than a rock!!! Another positive is the all you can eat salad bar for dinner, highly recommend. The parking is also an issue as the hotel does not separate parking for the restaurant and hotel guests, creating unnecessary chaos. The parking garage is for small cars only and our rental SUV could not fit. It would be nice if they create a separate bike lane for the guests who use it so when cars entering and leaving the parking lot, it is safer for both the cars and the cyclists. One last thing, upon check out, it was pointed out hotel WiFi costs 8 Euro a night. One suggestion to the hotel: Don't list this! Or better yet waive the charge! It's 2022, not 2005!

This hotel is in a beautiful little resort a few kilometres from Fussen and the castles. The hotel overlooks a beautiful lake and although busy in the daytime, quiet at night. The room was very clean, nicely decorated and had one of the biggest baths I've ever used. We paid extra for a lake view. We could see the lake but only from a side view. We ate in the Italian restaurant downstairs. Which did very nice food. The restaurant staff are also the ones who check you in. They are friendly and helpful. My only criticism was we were not told we were going to be charged to park in the garage. It was difficult to park it has about 8 tiny spaces, we didn't bump our car, but I expect many do trying to park here. If we had been told we were paying to use this garage, even though it was only a few euros, we would of chosen to park elsewhere in town. I would recommend this lovely hotel though, good value, in a beautiful location next to the lake.

Very beautiful place and friendly staff. Appreciate for all the preparation and timely response! Convenient to see the castle / easy way to get the ticket too. Would recommend it!

During my recent stay at this hotel, I had a mixed experience. While there are many positive aspects, there were also some drawbacks that made my stay less enjoyable. Wellness: The wellness facilities are excellent. The saunas, steam baths, and massages offer a perfect way to relax and unwind. Everything is clean and well-maintained. Indoor pool is great a nice to be in due to the heated water. Outdoor Pools in good weather: The outdoor pools are beautiful and well-maintained. On sunny days, it’s wonderful to relax and swim here. There are plenty of lounge chairs and the view is fantastic. Peacefulness: The hotel is an oasis of tranquility. The surroundings are quiet and peaceful, making it ideal for a relaxing stay away from the hustle of everyday life. Beautiful contemporary reception: The reception is modern and stylishly decorated. It gives a good first impression and the design is very inviting. Friendly and professional staff: The staff is extremely friendly and professional. They do everything they can to make your stay as pleasant as possible and are always willing to help. Spacious room: The rooms are spacious and comfortable. There is plenty of space to move around freely and the decor is ”modern” and functional. The beds are comfortable but pillow is too soft: The pillows are too soft and affect sleeping posture, which impacted the quality of sleep. The bathroom is well-equipped. Coffee and tea facilities are present and are replenished every day. Dinner with Half Board: Unfortunately, the dinner with half board was (very) disappointing. The five-course dinners were absolutely not to my taste. The chef attempts a type of fusion cuisine with unsuccessful flavor combinations. Even renowned chefs don't dare to combine fish and fruit, yet this chef did. The chef tries to be special but unfortunately doesn't succeed. He/she is still experimenting, which resulted in several evenings where I left the table hungry. No Air Conditioning in our room: during warm days, the room gets quite hot because there is no air conditioning. If you open the windows at night, you become the buffet for mosquitoes. Good Location for outings when bad weather: This is not a negative point, I want to mention that the hotel is well-located for outings during less favorable weather. There are several interesting destinations nearby that are easily accessible. Overall, this hotel offers great wellness facilities, a beautiful environment, and friendly staff, but the dinner with half board, the lack of air conditioning, and the soft pillows are important areas for improvement.

Ich bin nicht das erste Mal hier im Hotel. Komme sehr gerne hier her. Zimmer sind sauber, das Personal freundlich und hilfsbereit. Besonders die nette Dame an der Rezeption, die trotz der ”Freundlichkeit” und Uneinsichtigkeit mancher Gäste ruhig geblieben ist. Danke auch für die Verlängerung und den damit verbundenen unkomplizierten Zimmerwechsel! Das Frühstück lässt für mich keine Wünsche offen. Sehr zu empfehlen sind die Logen-Zimmer mit Balkon und Seeblick.

Although we only stayed one night, from the moment of arrival to leaving everyone was friendly and welcoming. We booked a Castle view room, and what a view !!! The room itself was clean, cosy and comfortable. It was also nice to have tea/coffee facilities (as not all German Hotels/Guest houses have this facility). The shower was also amazing (powerful) which was just what was need as we had already walked up, around and back down to visit the Neuschanstein Castle. Should you decided to dine here, be aware (as other reports have mentioned) you will receive Large portions of good home made cooked food - which is probably why the ”locals” also eat here. Breakfast had everything that you needed to start your day !! (so much food!) The hotel has plenty of car parking spaces (around the rear of the hotel) With it being centrally located, it was nice to just have a little walk around the village too. The restaurant is closed Wednesday's I understand, but I can fully recommend the Italian a few steps away from the hotel :) All in all a very pleasant stay and would certainly recommend and return (hopefully) one day. Just a little note to add : Wifi is a little confusing, but can be achieved within a short period of time (and help from Reception Staff :) ).