Pangsapuri di Darjeeling

My stay at Udaan Himalayan Suites & Spa was fantastic, thanks to the outstanding team! Anjali from the reservations team was incredibly responsive and made the booking process so easy. Prateek at the front desk welcomed us warmly and ensured a smooth experience throughout. A special thanks to Mr. Rahul Sanyal, the F&B Manager, for his professionalism and prompt service. He was attentive, open to feedback, and went the extra mile to ensure a great dining experience. Highly recommend Udaan for their hospitality and commitment to guest satisfaction. Looking forward to returning!

Stayed 13th to 14th May 2024 , 3 Rooms As everywhere it is known first experience is the best experience but my Experience in Barsana is very bad with Front Office Team, I booked with Agoda for 6 adults and 1 kid but by mistake room is booked for 3 adults 3 rooms. My brother requested them to give rooms key till agoda reverts back or else I will pay the amount they asked for 3000 rs in the morning but they denied to give me the key , issues was more we travelled for 7 hours and for with females and kids. my question is when I already paid for 3 rooms for 3 adults they would have allowed atleast 3 person if not 6 but they denied. why after paying Rs 9100 they have not given me the Key. I never been to any star hotel which ask complete payments before checkin, advance is still ok even I paid for 3 rooms and. 3 adults but this hotel asked 100% of Rs 3000 payments to give me a key for extra 3 person. it was very embarassing situation while travelling with a family almost waited for 1 hours to get the key only after Agoda replied to pay 500 person + GST to be paid for each extra person. after getting a room mosquitos not allowed to sleep in the night due to early morning checked out stayed only for 8 hours paid almost 11k for 3 rooms. Overall ambience of Hotel ,food , rooms ambience , Location , staff in Restaurent was very good.

The location is perfect, even non suite rooms (we stayed in the Rangbhang Manor) are very large, and staff is amazing In my years of traveling, I don't think I have ever met service staff with such an amazing attitude, going out to serve to an extent you almost feel embarrassed being waited upon like that, and all done always with a smile on the face. Salim and Mukesh who also went with us down into the tea gardens where ladies were plucking leaves (it does take some effort to go down the hill the way they do!), Mukesh who went for the river Trek with us, Suparna and Akshay who served us during our meals, led by the Manager, Tauseef. We paid a price higher than listed on Cleartrip and the GM, Sanjoy Bannerjee, said that they don't honour Cleartrip bookings (or any online platform other than MakeMyTrip). Sounded fishy but I don't have a way of knowing.

⏰ check in 14.00 hrs check out 12.00 hrs 🅿 Parking ✅️ Activity 🏓 board games, pool, 🏋 💼 Business Centre ✅️ 🛫 78 km Bagdogra 🚂 70 km New Jalpaiguri 🐾Pets ❌️  🤷‍♂Language : English, Hindi, Nepalese I stayed at this exquisite Hill Resort property in Jan 2025 with my family. The propertywas built in 1997 on snd around a heritage property, 'Nawabgunge House' built in 1875 and renovated in 1929. I booked two Orchid Room King Room. .For my 3 nights stay for one double and ond single occupancy without breakfast, I paid ₹45k. We arrived around 3 pm and the check in process was smooth. Let us now move to the review of facilities and my experience. ( Rating have been assigned in a Scale of 1 to 5, 5 being highest):- A. Location : Located at Mall Road next to Governor House in an extremely serene and quiet. In Darjeeling, this is the best location you can think of. Darjeeling Mall is just 10 minutes walk. Only issue with the location is the wrong side of Observatory Hill dies not allow view of Kanchenjunga. The hotel is built on a multi-lelvelled layer of the hill side. From the road you have to climb down through a ramped walkway to reach the glass elevator. The elevator take you to the lobby, restaurant and facility area. Rooms are spread out across the property. (Rating 4.5). B. Room :  Our rooms 406 and 407 were located on the lowest level. The rooms are large 550 sq feet and are built as a suite with a large L- shaped living cum dining room and an approach room adjacent to the entrance. The entire area comprising of rooms, living and dining areaare brightly painted with beautiful textured wall with paintings, painted ceiling and wooden floor with ruch and thick carpets, furnished in one of the finest set of antique finished furniture and matching rich coloured furnishings. Each room and the living area has seperate smart TV The rooms are very clean with a large King sized bed, multiple wardrobes and storage space, a separate dressing area. Bed mattress was very comfy with large pillows and cushions , duvet and matching linens . The room has excellent heater and hot water bottles were provided in addition to keep the beds warm.The room have amenities like tea/coffee making facility, free biscuits and light snacks supply and coke and sprite can. All these are replaced every day. Adequate bottled water are provided.Toilet is huge with a full sized bathtub. Toilet is fitted with sanitary fitings of good quality. Toileteries like bodywash, shampoo, body lotion are provided. Toilet was fitted with a large wall to wall mirror. Quality of towels are of good quality. Room is well lit. You don't get a much of a view of the hills and the valley from the room. There is intercom and strong WIFI in the room. Only thing that you miss in the room is a minimum fridge. (Rating 5) C. Facilities : The hotel has all facilities that you expect . They have a seperate sitting area housed in glass walled spaces around the property. They had a spa, indoor game