Hotel berhampiran Department of Conservation - Queenstown Office di Arthurs Point

Friendly front of house and house keeping staff. Although there are staffing shortages everywhere, the staff here were always available and helpful. Our house keeping team although on a 3 day turn around service, did not get to service our room while we were there, offered towels and extra tea, coffee without hesitation when requested. Thank you so much! The decor is quite out dated and while at first it was off putting, (cream/green interior hallway and furniture, corridor stained carpets, seeing the size of our room and how clean it was made up for it. The bed was a king/possible super king, very comfortable and extra pillows provided. The continental breakfast is more than sufficient. Again the waiting staff I approached where happy to top up, add more (the pastries). Thanks for a wonderful stay!

My rating of 'very good' takes into consideration the amount we paid to stay here. This was the cheapest of our 12 accommodations in NZ at under £100 equivalent. We actually felt an element of sadness as the hotel has clearly had a much grander past and is suffering now, either through lack of investment or changes in customer demand. We noticed that visitors to Queenstown are in the majority younger people looking for the thrill experiences, so perhaps a hotel on the outskirts of the town originally designed for the more discerning traveller is no longer what people are looking for. The Dining room for example is grandly furnished and has amazing views across the river - you can imagine a fine dining experience here being very popular , but now the restaurant is closed for evening meals and just opens for breakfast. Such a shame. We were advised by email that evening meals were no longer available so we were prepared for that and as there are other places close by it was not a problem for us. Our room was very spacious and had an equally spacious balcony. It was bigger than many other rooms we had in other accommodations. True, it was dated and tired but the bed was comfortable, clean and we slept well. Fresh milk was easily available at reception in a small glass bottle for in room beverages - I prefer that arrangement - the little plastic packets of milk are not environmentally friendly and fresh milk always tastes nicer. The walk/ hall way to the rooms from reception to the 1st floor was in a very poor state - this gives a very poor impression and badly needs redecorating. Breakfast was ok - not amazing, but for the money paid we felt it served its purpose well. The staff we saw were all very friendly and accommodating. There is no lift in the building and the gentleman on reception offered to take our cases up to our room as he could see they were quite heavy. It will be interesting to see what happens with this hotel over the coming years, we do wish the current team well as clearly things are not easy for them at the moment.

This one is a bit out of Queenstown but there is a free buss service provided by the campsite to & from Q'town centre. The staf at reception be particulalrly pleasant and helpful. AS with the toher Top 10 places we used, this site is very clean, well run, has great facilities for kitchen, bathroom, communal areas, a hot tub, and heaps of info about all the local activities. The site of our van was level and gravelled, close to the amenities, and had the electricity hook-up, with fresh water provosion, and grey water & effleunt dumping easily accessible too Good value for money

Whilst this is an hotel that is rated as a luxury hotel there are a few features which don’t justify that title. The rooms are well appointed and very comfortable, and most have beautiful views of the lake. However there are a few things that are irritating. Being offered a coffee on arrival and then realise you have to pay for it, having to ask for enough tea and coffee every day, and always having to ask for more milk. The room service menu is very limited and not available when it says. We had to order an early breakfast which came in a carrier bag, with no milk or yogurt. Eating muesli dry is not fun! Apparently they had run out of yoghurt? I am sure when these minor details are ironed out the Rees would be truly classed as a luxury hotel.

很英式的MOTEL，雖然在同類型汽車旅館裏算貴的。老闆熱情，主動介紹箭鎮。房間熱水壓力很大，床墊很舒服。

It's a quaint area. Very close to the airport. I'd advise to take note of the hotel name and location since there are a few Holiday Inn in Queenstown. We got confused and made it to the wrong hotel branch; were told that we weren't the first one to get them mixed up. There is no free parking sadly for anyone wondering.

We were on the ground floor with a beautiful view of the mountains. Once the patio door was shut, couldn’t hear the helicopters nor planes. Given the airport is minutes away the lack of noise was great. Kitchen has a bar fridge, dishwasher, plates etc (however some was 2 of, 3 of or 4 of. Would have been better if all was 4 of so you didn’t have to wash every day), pots/pans, toaster, kettle and some tea/ coffee. Also a clothes washer with the right setting, is a dryer. Dining table room for 2 and 1 single lounge chair. Huge bed and good room for clothes. Bed was huge and comfortable. Floor width glass door/ window to balcony overlooking the mountains. Across the road the land is currently vacant so private and no car traffic. Bathroom is comfortable and great shower but no heated towel rail. It’s about a 5 minute walk to shops including a large supermarket and some food venues. There is a public bus service to Arrowtown or Queenstown but it’s very sporadic sadly and services are cancelled. But it took 18 minutes to get to Queenstown and cost $2/adult instead of a taxi at about $40! Room cleaning was sometimes very late in the day but it didn’t bother us as we actually didn’t need it. Parking is available out front but first in gets it. So during peak season I’d imagine it’s a problem. Overall: pros are comfortable with everything you would want, close to airport, quiet location, near supermarket. Cons: it’s a 15+ minute drive to Queenstown, no heated towel rack in bathroom and parking could be a problem.

Stayed here for a couple of nights and ate in the Observatory restaurant both nights. Service wasn’t too bad with friendly and attentive staff, the food was good too (prawn curry and chicken bao’s). I was on the fifth floor and had a nice big room that was a little let down by the view which overlooked more of the hotel rooms. Only issue I had was all of my towels were removed when my room was cleaned, so on the morning of checkout I had to dry myself with a hand towel which was obviously not ideal. Reception staff were okay but I didn’t find them overly personable compared to many of the their hotels I stay at. It’s only a short walk into town although be aware that when coming back the hill is a bit of a steep one - worth bearing in mind if you have children or elderly family. All in all though a pleasant stay

I stayed here two nights on a Riviera Tour of New Zealand. The hotel consists of different linked buildings. However it is very easy to get lost despite them giving you a map. Our rooms overlooked the gardens unfortunately and not the lake. The rooms were ok. A bit tired and in need of refurbishment. However the beds were comfortable with good quality bedding and pillows. The location of the Hotel is at the top of a very steep hill that leads into Queenstown. The walk up is taxing for older people so be aware. The hotel has the usual facilities of bar, restaurant gym and pool. I can't comment on the gym or pool as we did not have time to use it. The outlook from the hotel is over the lake towards the Remarkable Mountains one of the locations used in Lord of the Rings. It is an absolutely stunning place. Queenstown has lots to do. We took advantage of this. The breakfast was good with hot and cold buffet. Plenty of fresh fruit and pastries as well. A group of us ate in the bar on evening after a tour. Everyone enjoyed their food. Drinks were not to expensive either. The place is a pain to find your way round, so allow time for getting lost when meeting people.

We wanted to stay close to the airport, a short drive to town, with easy access to the highway towards Te Anau/Milford Sound. This hotel ticked all the boxes. At first arrival, we entered the parking lot and noticed how tight and small the parking spots were. After an elevator ride up to the lobby, we met with staff who were very professional and kind. We went to our room which was nice and updated, had a great view, and a spacious floor plan. We did have an issue with the sink, where it was clogged when we got to the room. While we went to visit Queenstown, a staff member unclogged the sink but didn’t clean it so when we arrived back, the residue from the clogging was still in the sink. A disappointment, and ironically a perk, was the small balcony. Most of the small balcony was used up by an air conditioner. The positive is you had a nice view of the mountains and Queenstown. The bed was large and comfortable. The couch, living area, and kitchen were really nice. We really enjoyed the shower and took advantage of the hot water while we had it. Overall we enjoyed our stay. The DoubleTree cookies are always a plus too.