Hotel berhampiran Kishima-dake (Mt. Kishima) di Aso

We are so happy we booked this hotel for heading to Mt Aso. First, the staff greeting was super warm and welcoming. The hotel is brand new and while our room was a great and functional design, the bed was the most comfortable western-style bed we’ve had in all of Japan! It’s location is super convenient if you arrive by train (it’s across the street) and while they don’t really have dining facilities, there is a fun outdoor market right outside where we grabbed dinner: meat skewers, mustard greens biscuit and a delicious craft beer (there is also ramen and a few other food choices).

あまりにも残念な滞在となりました。 チェックイン後部屋へ向かおうとしたら、スタッフの女性が駆け寄り、「こちらです」と誘導してくれたのでついて行くと、途中で走り出したので、こちらもスーツケースを引っ張りながら走ると「いえいえ、そこのエレベーター乗って下さい」と言い残し、そのまま走ってどこかへ行ってしまいました。その通りにエレベーターへ乗るも、探しても部屋がない。もう一度一階へ戻るとまたそのスタッフの女性がいたので聞くと、悪びれもせず「あー、新館の方でした。あちらです。」と。 そして、夕食の時間になったので部屋を出ようとするも鍵がかからない。オートロックのはずなのに、ドアを押すと開いてしまう。建て付けが悪いのか、鍵が入っていかずロックされない。フロントに電話すると、女性のスタッフがすぐに来てくれたが「少々お待ち下さい」と言って行ったまま30分音沙汰無し。30分経過し催促してやっと男性のスタッフがやってきたが、「満室のため部屋を移動できない。業者を呼んで修理します。」と言われたが、「修理が終わるまで食事へも行かず待たなければならないんですか？」　と聞いたところで、「キャンセルの部屋が出たので、そちらの部屋へどうぞ。」とのこと。 夕食は「赤牛コース」にしたが、これまた極端に料理が少ない。赤牛は2×5センチ厚さ5ミリ程の少量の牛肉が2枚に小鉢が３つ程に馬刺しとお刺身少々。温泉宿でこんなに少量の料理は初めてです。小食の方には良いかもしれません。また、外国人のスタッフが茶碗蒸しを運んでくれたが、何故か茶碗蒸し用のスプーン付きの皿の上に置かず、テーブルの上に置かれました。 また貸切風呂についても、早朝行ったら浴槽の縁に使用済みの歯ブラシとフロスが置かれていました。コロナ禍の中でなくてもゾッとします。 チェックアウトでは、謝罪の一言もありませんでした。部屋を変えたからもうその件は済んだって事ですか⁇朝礼でスタッフに言っておきます、という言葉はその場しのぎの嘘ですか⁇ 旅行が好きで海外旅行へもよく行きますが、こんなに酷い対応の宿は初めてです。ホテルなのに鍵がかからないなんてあり得ませんし、30分も放っておくなんて考えられません。セーフティーボックスも完備してありましたが、それ以前の問題です。 　ご利用の皆様、お気をつけ下さい。

I recently had the pleasure of staying at ASO Base Backpackers during my visit to Aso, Japan, and I must say it was an unforgettable experience. This charming hostel exceeded my expectations in every aspect and left me with beautiful memories of my time in Aso. First and foremost, the location of ASO Base Backpackers is simply breathtaking. Situated at 1498 Kurokawa, it offers a serene and picturesque setting surrounded by the natural beauty of Aso. The hostel is nestled amidst lush greenery and offers stunning views of the surrounding mountains. It truly felt like a hidden gem, providing a tranquil escape from the hustle and bustle of everyday life. Upon arrival, I was greeted by the warm and friendly staff who went above and beyond to make me feel welcome. They were incredibly helpful, providing valuable information about the area and offering suggestions for activities and sightseeing. Their genuine hospitality and passion for ensuring a memorable stay made a significant impact on my overall experience. The accommodation at ASO Base Backpackers was cozy, comfortable, and thoughtfully designed. The dormitory-style rooms were clean and well-maintained, with comfortable beds and ample storage space. The communal areas, such as the lounge and kitchen, were inviting and provided opportunities to connect with fellow travelers from around the world. The hostel fostered a sense of community and camaraderie among guests, creating a warm and friendly a**osphere. One of the highlights of my stay was the opportunity to explore the surrounding area. ASO Base Backpackers offers a range of outdoor activities and excursions, allowing guests to fully immerse themselves in the natural wonders of Aso. From hiking trails to hot springs, there was no shortage of adventures to embark on. The staff was readily available to provide guidance and assistance in planning these activities, ensuring a seamless and enjoyable experience. The hostel's commi**ent to sustainability and eco-friendly practices was also commendable. ASO Base Backpackers emphasized the importance of responsible tourism, encouraging guests to minimize their environmental impact and respect the local culture and traditions. This eco-conscious approach added an extra layer of appreciation for the hostel and its commi**ent to preserving the natural beauty of Aso. In conclusion, ASO Base Backpackers provided an exceptional stay in Aso, Japan. From the stunning location to the friendly staff, comfortable accommodation, and eco-friendly practices, every aspect of the hostel contributed to a truly memorable experience. I highly recommend ASO Base Backpackers to fellow travelers seeking a unique and enriching stay in Aso.

A traditional onsen hotel, recently renovated and facilities modernised. The twin bed room is large - about 50 sq m in size. In addition, there is a balcony overlooking an excellent view. The breakfast and dinner buffet are fine, though not very special. I like the Japanese style dinner better. The hotel is situated inside the mountain. Access is not easy. There are no shops nearby.

2月14號15號入住2天，設施老舊，蹋蹋米得自己鋪。早餐晚餐要去總館，非常不方便。而且早餐9點就結束了。想睡個懶覺也不行。這個分館連女士的泡湯和服都沒有，男女同款。而且，沒有孩子的泡湯服。總館卻都有，區別對待。反正我住了很後悔。。黑川温泉衹適合待一天，我待了2天。連午飯都找不到吃的。很多店都倒閉了。沒有下次了。這個酒店，差評。

재방문 의사 있습니다. 합리적 가격의 료깐으로 판단됩니다. 조식 석식 모두 훌륭했고, 개인이 이용 가능한 노천탕도 훌륭합니다. 다만 아소산에 위치하다보니, 말과 소의 분변으로 추정되는 냄새가 조금 나긴 했네요. 아소노시키라는 이름이 웃기긴했는데, 아소의 사계라는 이름이.아주 잘 어울리는 료깐입니다. 봄,여름,가을에 다시 재방문하고 싶네요.

1歳と4歳の子連れだったので、バイキングだと食べられるものや量の調節が出来て良かったです。 質を求める方はバイキング以外の方が良いかもしれません。 バイキングレストラン、パピヨンで土日に対応されていた受付の男性がとても親切でした。 透明パネルを倒してしまった息子に念のため冷やせるようにと後で袋に氷を入れて持って来てくださいました。 忘れ物をした際にも見つかりましたか、と声を掛けてくださり、まだだと伝えると、こんなのだったらご用意出来ますよと言ってくださり、予備があったので遠慮しましたが、お心遣いがありがたかったです。 息子もすっかり懐いていました。 おねしょ対策をしてたのですが、シーツがズレてしまっていて２日目に息子がおねしょをしてしまったのですが、フロントの方に伝えると、いいですよ、シーツをめくっておいてもらえたら大丈夫です、と言っていただけてホッとしました。 お天気がいまいちだったのですが、屋内のクアリゾート オメールで遊べたので息子が楽しんでいました。 息子はもっと泊まりたい！と楽しかったようなので良かったです。

We had booked a room with an onsen, apparently there are 4 rooms with this room type. The room is a combo of western/eastern - tatami for our dining area but we sleep on beds. Dinner and breakfast are great, especially the horse sashimi. Decent size of the family onsen (need to make time reservations at front desk upon check-in) The female/male onsen has decent sizes too. One drawback is the towel situation which we're to bring the ones in our room, none was provided at the onsen area.

This is a typical traditional Ryokan, so the rooms do not come with showers, and some rooms come with ensuite WC (toilet, not bathroom). But good news for those who do not like getting naked in front of strangers in an onsen - you can reserve private onsen (family onsen) rooms (an hour only), where you can soak and bathe, in private and with your loved ones. But note, you need to reserve and they are not always available. Having said that, if you want the full-on Japanese Ryokan experience, you can do it here. The half-board (dinner and breakfast) package is not cheap at all, but you do get the sleep-on-futons, sliding Japanese doors in room, water garden view, tatami etc. experience, with dinner and breakfast cooked with seasonal ingredients. We did not really undersand our meal courses (dinner and breakfast), and they were not exactly sumptous (although you will have a full stomach at the end) and delectable. And we had a better experience earlier in another Ryokan some time back. But again, if this is going to be your first-time Ryokan experience, then go for it. I would recommend staying in a hotel if you have been there and done that with Ryokans.

Overall, we had an amazing night here, with several onsen sessions, an amazing dinner experience, and a delicious (and very fulfilling) breakfast! We went for a night at Sozankyo in the FURUSATO room, which included a private onsen outdoors on the balcony. During the evening, we booked sessions for the two other private baths that were available, but we must say that the private bath in the room was definitely the best. In fact, when it started raining in the evening, the experience became even better as we could sit in the bath (under a roof) listening to the rain pouring down. The dinner experience (we went for the full course) was amazing, and the host was very kind and helpful. The dinner room had a great view of the garden outdoor, which added to the mood of the meal. When we checked out the next day, it rained so much that the train down to Kumamoto had been canceled... However, as we had to make our train from Kumamoto around noon, the staff helped us book a taxi. Outside the rainy season, departing is probably much easier! Would recommend this to everyone, however try to not go in the rainy season unless you can pay for a taxi!