Hotel berhampiran Culture Palace - El Akkad, Aswan

كانت أول تجربة لي في المكان ولكني استمتعت كثيرا مع العائلة بحفاوة . الاستقبال والاهتمام الكبير من طاقم العمل و نظافةالمكان جزيل الشكر للإدارة والأستاذ محمد الجلاد علي تعاونه الدائم وتلبية جميع احتاجاتنا. تجربة رائعة بمعني الكلمة

The Basma Hotel Aswan is a mid-range hotel that offers a comfortable and convenient stay in Aswan. The location of the hotel is ok, with easy access to the city's main attractions and the Nile River. The staff are friendly and helpful, always willing to provide assistance and recommendations for things to do in the area. The rooms at the Basma Hotel Aswan are decent with comfortable beds. However, the rooms are a bit dated and could use some modernization. The bathroom facilities are functional but could also benefit from some updates. The hotel offers basic dining options, including a buffet breakfast that is decent but not particularly outstanding. The rooftop restaurant is a highlight of the hotel, offering stunning views of the city and the Nile River. However, the food quality and selection could be improved. The hotel has a lovely swimming pool and a rooftop terrace where guests can relax and enjoy the views. Overall, the Basma Hotel Aswan offers a comfortable and convenient stay in Aswan, with a friendly staff and good amenities. While some areas could use improvement, the hotel is a decent choice for travelers who are looking for a mid-range option in the area.

We travelled with Egypt Tour Portal and as part of our 5 star package, we were assigned this old, dated, shabby, dirty hotel. Claimed to be 5 stars, in reality a poor 3 star. We checked in and despite having requested a double bed, we were given twin beds. This was rectified by the intervention of the tour guide and the manager of the hotel. The hotel lobby is disgustingly dirty, the floor and the beautiful chandeliers are filthy. The AC vents in the ceiling had not been cleaned in a long long time. Our bedroom was old, shabby and dirty. The bed linen was shabby and the floor was filthy as was the furniture. The AC in the room was very poor. We dined in the restaurant that evening. A room similar to a large canteen. The food was appalling. I ordered a fillet steak and did not touch it. The manager did ask me was everything ok, but I failed to see the point to exchange it for more of the same. Our dinner bill for four of us was €150. Expensive! We were to receive a breakfast box on checkout as we had an early tour. No breakfast box was forthcoming. This hotel typifies what we experienced in Egypt. Tourism is the main income in this country, yet no reinvestment occurs in their prime source of revenue. This is a cash cow that one day will come to an end. Avoid at all costs.

I arrived from Luxor after staying at the Luxor Pyramisa Hotel and I have to say this place is sooooo much better!! Not just the location or the size of this place but the most important thing was that all members of staff are really friendly, welcoming and always smiling, greeting you when you walk past. A few members stood out very well to me, who are Carlos & Christine from guest relations, who are really friendly and made sure that I had everything I needed and my stay was pleasant. They also sent a complimentary drink to the pool when they saw i was taking a swim. I think these guys definitely deserve a reward!! Mostafa and Ahmed from the taxi/souvenir shop booked a few taxis with them and also an excursion to the Nubial village. Good prices and the taxi were always on time and waiting for me. Finally, I can't forget Faisal, the lifeguard/swimming pool guy. Very friendly, and as soon as he knew I couldn't swim that well, I decided to give me a couple of hours of lessons! a shame. I only went to the pool once on my last day at the hotel. But in general all staff are great but these guys are the ones who I spoke with on a daily basis while staying at the hotel. The hotel, in general, is kept in immaculate condition. The gardens are nice and green and perfect for an evening walk. It's on an island, so no one to haggle you outside and the crossing is free, runs 24hrs, every 20/30mins. Rooms are a bit old but you have to remember we are not in New York or London and in fact very south of the country where its remote and for the price its a good deal!! Views are good, and sunset and sunrise while crossing on the boat to mainland is a view for sure!! I had half board so that was breakfast and dinner on a buffet service. Good selection of hot and cold food at both times. Can't say anything bad. Drinks are extra and the fresh juices are great! Will definitely be staying here again for a longer time when I visit next time!!

The Kato Dool Hotel is too beautiful for just one night but offers too little for a longer stay. This creates a contradiction, and there is still much work to be done. **Pros:** - The hotel features unique architecture with vibrant colors, staying true to the Nubian style. - The view is probably the best you can get in Aswan. - Every room includes a cozy balcony. - There is an outdoor terrace by the pool where you can enjoy food while overlooking the Nile. - The food they serve is good. **Cons:** - The food is very monotonous. 80% of the dishes are some variety of tagine. There are only a few vegetarian options, with most dishes featuring chicken, beef, or seafood. Seafood dishes must be ordered one day in advance. The waiting time for drinks and food is also very long—expect to wait 40-60 minutes after placing your order. - Many of the wooden furniture pieces need readjustment. Doors are difficult to open, windows don’t close properly, and closets won’t open. - There is only Wi-Fi in the reception area, with no coverage in the rooms. Management has been aware of this issue for over a year and promised to fix it, but nothing has changed (according to older reviews). - The rooms are very noisy. Whenever someone uses water on any floor, the boiler runs for several minutes, and you can hear every cough from neighboring rooms. - There are no blackout curtains, and the air conditioning is slow to cool the room. In the main area, there is also a loud beeping noise coming from the roof, which the staff hasn’t been able to stop. It is constant and extremely annoying when dining, relaxing, or sleeping. - The road leading to the hotel is unpaved, consisting of sand and rocks. - The hotel offers a tuk-tuk service between the village and the hotel, but there is little to do in the village. For trips to Aswan or other places, you need to book a private driver through reception. Each way will cost you about 800EGP every time - Although the hotel is branded as a 4-star wellness hotel, the only facility it offers is a pool—there are no other wellness services. - We paid around €400 for three nights, which isn’t a lot by European standards, but it is expensive for Egypt, and the quality of service did not meet expectations. The hotel is beautiful, but that’s about it. This was something we noticed throughout Aswan: prices are higher than in Luxor, but the level of service drops significantly. Even the bathrooms lack basic amenities, like toilet brushes. - There are many staff members, but their English is very limited, making communication difficult and leading to frequent misunderstandings. The only staff member who is easy to work with is Ahmed at the reception. He tries his best to make your stay more enjoyable. - A major downside is the lack of an alcohol license. While alcohol isn’t essential for a vacation, it adds a romantic element to the evenings with the stunning view. The hotel caters exclusively to foreign tourists,

The choice of accommodation in Aswan was varied, but I wanted to find something special. And it was during my research that the Nubian Palace, in Nubian Village, came up. How wonderful it was to arrive at the hotel, do the check-in while drinking a welcome hibiscus juice, and then find a wonderful room Nubian style. The bedroom, with 2 super comfortable single beds, also had a desk, chair and closet. Outside the bedroom, but within the area corresponding to the bedroom, in a small patio also with a table and chairs, was the private bathroom with shower. On the first morning, because I had a trip to Abu Simbel that started at dawn, the hotel prepared some breakfast boxes that were very useful. Furthermore, all the meals (open air) I had there were very good and in large quantity. Last but not least… The entire hotel staff was extremely friendly and efficient. They contributed to making this experience at the Nubian Palace a very successful one, which means that I definitely want to return there again in the future.

I absolutely loved this place. It is a little bit away from the city (about 3 miles/5 km) but that means you get a little private, quiet piece of the Nile from the room balcony. The staff were just excellent and took care of us so well. The front desk was always helpful and helped arrange our tours and taxis. The rooms were charming, clean, and orderly. The rest of the hotel is similarly clean and charming. When we arrived we had an issue with our room’s AC not working well, and the staff responded immediately and helped us move rooms when it was clear it wouldn’t be fixed quickly. They were similarly very responsive to our needs during the entirety of the trip. The security at the hotel is also great.

The Hotel was really beautiful, excellent facilities with nice architecture and decoration, impressive view to the Nile from the rooms, very clean and comfortable common areas and room. Relaxing and private setting. Unique experience. The service was good but we have some miscommunication problems with the staff serving at the restaurant. For us communicating in English with them was difficult, and it cost us some problems with our consumption and food bill. There is some room for improvement for the Hotel in that regards. Although the location for us was really nice for other guest or tourist may prove a problem, as it is not of easy access. Although the hotel offers a shuttle boat to mainland, we had to go through some long waits at mainland to get the ride. Without having a phone to call well in advance for transportation it becomes really different to access the hotel. We were lucky that our tour guide in Aswan, had his local phone and could always help us contacting the hotel and getting the boat for us.

의도치 않게 숙박하게 되었는데 이집트 일정 중 가장 좋았습니다. 호텔 부지가 매우 크고 건물과 객실 인태리어도 만족스러웠어요. 다만 식음 업장과 버기 서비스 등은 정식 개장 전에 개선해야될 것 같습니다. 수영장도 리조트 전체 규모를 봤을 때 몹시 작아요. 그치만 너무 아름답고 재방문 의사 있습니다.

It's a decent new hotel with clean facilities, and quite hotel. The staff are very polite, smiling and very helpful, I thank the reception team for everything, really all of you were wonderful. There is a hotel car and sometimes a mini bus that transported us to and from the hotel and its available at all times. I recommended this hotel, and will visit it again. Thank you again