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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
135 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.3
Perkhidmatan4.3
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(135)
Ulasan positif(36)
Ulasan dengan gambar/video(7)
Lokasi yang baik(17)
Tuan rumah yang peramah(9)
Bersih dan kemas(6)
Penginapan yang hebat!(6)
Lokasi yang sesuai(5)
Ulasan kurang baik(3)
Amr
Bilik Queen Klasik
Menginap pada Jan 2024
Bisnes
145 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Mac 2024
Excellent experience, hotel is new and very clean. Central location, can’t find any better choice
Terjemah
Jawapan daripada Pihak Penginapan: Dear Amr,Thank you for your fantastic feedback! We’re delighted to hear that you had an excellent experience and enjoyed our central location, along with the newness and cleanliness of the hotel. It’s wonderful to know you found everything to your satisfaction. We look forward to welcoming you back for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
SaltAtlas
Bilik Superior King
Menginap pada Jan 2024
Tempah untuk orang lain
20 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Feb 2024
Excellent location.
Convenient transportation.
Great room facilities and cleanliness.
Markable service.
Impressive view on the terrace.
Terjemah
Jawapan daripada Pihak Penginapan: Dear SaltAtlas,Thank you for your wonderful review! We’re delighted that you enjoyed our prime location, convenient transportation, and the comfort of our facilities. It’s great to hear that our service and the impressive Mappemonde terrace view made your stay even more memorable. We look forward to welcoming you back for another exceptional experience.Warm regards,Evripides TzikasGeneral Manager
emurla
Bilik Superior King
Menginap pada Dis 2023
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Jan 2024
Nothing negative about this awesome place.
The personal is so friendly, they try to help you with all small details.
You will feel yourself like at your home, you will not want to leave this place at the end.
Stunning view at the rooftop to Acropolis, amazing location close with Kolonaki,Syntagma and all popular brands,cafes,restaurants by walk.
Excited to come back to the hotel.
Thanks to all the staff again and again.
Terjemah
Jawapan daripada Pihak Penginapan: Dear emurla,Thank you for your heartfelt review! We are thrilled to hear that our friendly team, stunning Mappemonde rooftop view, and central location made you feel so at home. It’s wonderful to know that you enjoyed all the small details and the easy access to local attractions. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable experience.Warm regards,Evripides TzikasGeneral Manager
Maria Victoria
Bilik Queen Klasik
Menginap pada Mei 2023
Keluarga
2 ulasan
1.0/5
Disiarkan pada 17 Jun 2023
Be aware that team keep deleting bad reviews on various platforms. This is a pathetic service. Basically, we called up the hotel to book directly on the same day as arrival (so literally less 8-9 hours of staying at the hotel). We are Accor Plus members (and frequently get privileges in the hotels across the world, i.e. complementary upgrades, late checkouts, breakfasts included, friendly service etc.). Here, the rate that your team gave on the phone was 2x larger than ***********, Trip.com and Accor Plus website rates…. Also, after booking through aggregator, we then wrote email saying that would appreciate complementary upgrade (as Accor Plus members), hotel team ignored that email as well. FYI - there are 3 different categories of rooms available today through aggregators. Hotel team mentioned “we will try our best and put a note”, which clearly they didn’t, as nobody even remembered about this at the checkin. Surprised of such a service at a 5-star hotel!!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Maria Victoria,Thank you for sharing your feedback with us. We are committed to providing the best possible experience for all our guests, and we regret that we did not meet your expectations during your recent stay.We would like to clarify that our team strives to provide accurate pricing information and personalized service. While upgrades are subject to availability, we ensure that all guests are treated with care and respect, especially our valued Accor Plus members. We apologize if there was any misunderstanding regarding your request for an upgrade or any other aspects of your stay.Please be assured that we take guest feedback seriously, and we continuously work towards enhancing our services. If you have further concerns or would like to discuss your experience in more detail, we would be happy to address them directly.We hope to have the opportunity to serve you better in the future.Warm regards,Evripides TzikasGeneral Manager
Pengguna Tanpa Nama
Bilik Superior King
Menginap pada Jun 2023
Bisnes
18 ulasan
4.7/5
Menakjubkan
Disiarkan pada 6 Ogo 2023
Very quiet room, convinient location.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind review! We are pleased to hear that you found our location convenient and your room quiet. We look forward to welcoming you again soon for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
Christos Polydorou
Bilik Queen Klasik
Menginap pada Nov 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Dis 2022
Great location! Value for money! Highly recommended! Exceptional food and drinks.
Terjemah
Pengguna Tanpa Nama
Bilik Superior King
Menginap pada Okt 2022
Solo
36 ulasan
4.7/5
Menakjubkan
Disiarkan pada 9 Nov 2022
Perfect location; staff very helpful with restaurant bookings and transport arrangements
Terjemah
Pengguna Tetamu
Suite Junior
Menginap pada Jun 2022
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Jul 2022
STRUTTURA CENTRALISSIMA, CON PISCINA PANORAMICA, CAMERE SPAZIONE, PULITE
Terjemah
Mahmoud Maghraby
Bilik Queen Klasik
Menginap pada Ogo 2022
Bisnes
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 11 Sep 2022
Great location, very small rooms though.
Terjemah
Alaa El Hewely
Bilik Superior King
Menginap pada Jun 2023
Bisnes
12 ulasan
4.5/5
Hebat
Disiarkan pada 6 Okt 2023
Nice hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Alaa El Hewely,Thank you for taking the time to share your thoughts with us. We are pleased to hear that you had a positive experience at Athens Capital Hotel - MGallery Collection, and we appreciate your kind words about our amenities and service.We strive to continuously improve, and your feedback will certainly help us in that effort. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Evripides TzikasGeneral Manager
Pengguna Tetamu
Bilik Queen Klasik
Menginap pada Feb 2024
Keluarga
8 ulasan
1.0/5
Disiarkan pada 11 Mac 2024
çok kötüydü çocuklu seçmeme rağmen ilave 80 euro ödeme aldılar odalar küçük manzarası görüldüğü gibi değil memnun kalmadık
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. Regarding the additional charge, we strive to ensure clarity on our pricing policies, and we apologize if there was any misunderstanding. We would have been happy to address any concerns during your stay to ensure your comfort. We take all feedback seriously, and your comments help us improve our services. Should you wish to discuss any details further, please do not hesitate to contact us directly.Kind regards,Evripides TzikasGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback. We are delighted that you enjoyed our central location, as well as the hotel’s facilities and the service provided by our team. Your kind words are truly appreciated.Regarding your comment about parent-child facilities, we are pleased to inform you that we do offer nanny services upon request, which can be arranged for your convenience during your next visit.We look forward to welcoming you again for another memorable stay.Warm regards,Evripides TzikasGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed our prime location near Constitution Square and had a pleasant experience with our team. It’s also great to know that you appreciated our room facilities and breakfast offerings.We will be sure to pass along your kind words to our team, particularly the front desk and breakfast staff, for their dedication to making your stay enjoyable. We’re also glad you enjoyed the local specialty Freddo cappuccino – a true Greek treat!We hope to welcome you back to Athens Capital Hotel - MGallery Collection in the future.Warm regards,Evripides TzikasGeneral Manager
Jawapan daripada Pihak Penginapan: Dear YusyuanFu,Thank you for your wonderful feedback and recommendation! We’re delighted that our central location made exploring Athens so convenient and that you enjoyed the freshness and comfort of our hotel. It’s also great to hear you found nearby options to complement your stay. We truly appreciate your kind words and look forward to welcoming you back for another memorable experience.Warm regards,Evripides TzikasGeneral Manager
Jawapan daripada Pihak Penginapan: Dear Yiyiyi999,Thank you for sharing your feedback. We’re pleased that you enjoyed our location, convenient access to Athens' main attractions, and the artistic ambiance of our decor. It’s wonderful to know that our facilities contributed to a comfortable stay. Your comments are valuable to us, and we hope to welcome you back for an even more memorable experience in the future.Warm regards,Evripides TzikasGeneral Manager