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Courtland Grand Hotel, Trademark Collection by Wyndham
3.7/5101 Ulasan

Courtland Grand Hotel, Trademark Collection by Wyndham

Atlanta|2.16km dari Georgia Tech
Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.

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Lihat Ulasan Tetamu untuk Hotel di Atlanta

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Hyatt Centric Midtown Atlanta
4.2/5107 Ulasan
Great location and excellent food. Most rooms have good views. Marta Station is within short walking distance. Taking Marta is $2.5/trip and can take you to ATL airport and other attractions.
Staybridge Suites Atlanta - Midtown
3.6/5102 Ulasan
It was spacious and clean but the only thing was it wouldn’t let us on the balcony in the room ,we didn’t have enough towel for 6 people,and the cable (tv and remote ) needed update,and the bathroom faucet was leaking.
Hyatt Place Atlanta Centennial Park
4.3/5106 Ulasan
Hiasan hotel bukanlah perabot mewah Hyatt umum, tetapi perabot gred rendah. Persekitarannya bising, dan banyak kanak-kanak menjerit. Tetapi harganya murah dan lokasinya bagus.
Hilton Garden Inn Atlanta Midtown
3.2/560 Ulasan
Great service from the front Desk Kenny. The breakfast staff was very inviting too everyone and the food was hot and fresh. The room I stayed in was clean and had a great view of the city downtown area. The bar staff at night was very pleasant as well. The Chef Jennifer was such a delight and prepared a great meal. Checked out in lightning speed and jumped in my Uber. Great stay! The entire staff from valet to housekeeping deserve recognition. Management has left a good footprint for other hotels to follow.
Hilton Garden Inn Atlanta Downtown
4.1/5102 Ulasan
房產不錯,值得推薦,衛生乾淨,安靜整潔
Epicurean Atlanta, Autograph Collection
4.4/552 Ulasan
Beautiful hotel inside and out. My only complaint is the room we got was supposed to have a city view - instead our view was of the building across the street. :/

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