Regal Residency

位於城區，但周邊較荒，沒車不方便。 房間挺大，應該算套間了，設施也齊全。

We stayed with Regal Residency last weekend (5th to 8th July 2024) and we were very disappointed with the overall experience. On arrival we had to phone someone to come to reception and wait for them to come and give us our keys and that was the last time we saw a member of staff! Our rooms were cold and we could not find out how to work the heaters, as luck would have it my husband discovered the switch by accident the following day but we had a very cold night. The one pillow each was wafer thin and the duvet was even thinner. The television would not work, no plug for the kitchen sink, the coffee and tea were not topped up and the bins were not emptied for the whole of our stay. The steps leading up to our rooms were dangerously steep, especially when wet. I was extremely disappointed with our experience and it was not worth the two hundred dollars plus per night we stayed.

If your looking for a clean, warm, inviting motel then this ISNT the place you want to stay. Hair on the floor combined with dust and dirt in the bathroom when we checked in. 1 glass, 1 towel, heater in lounge didn't work, oven and fridge not cleaned, chipped paint everywhere. Outside garden area is a joke, more like a dumping ground for stuff

The room was spacious and clean, however there was a lingering smell of cigarettes in the lounge area. The tea, coffee, sugar provisions were minimal, this was disappointing for the price. The staff were friendly, helpful and accommodating.

Would not recommend this place Disappointed with room and room service Kitchen ill equipped , had only a small frying pan . Couldn’t even boil an egg and took until Day 3 to provide one small saucepan ! Sheets never changed despite staying over 2 weeks and towels only changed twice .Visitors laundrette was very scruffy preferred to go to public laundromat!

Photos are deceiving the property needs a good clean and the yard needs lots of work, my bathroom vanity white surface had a long black hair lying on the top of it, I don't have long black hair, and the entrance way Lino floor was sticky. Looks like a homeless motel now as a morning scrap erupted with what looked like long term whanau. never again

We are grateful to Regal Residency for accommodating us last minute when my husband and I tested positive for COVID-19 and had to cancel our flight home. We had no backup accommodations for our 7 day isolation but Regal Residency took us in. Not only did they provide us with a large room to isolate in (bedroom was separate from living room), but the manager even gave us some fever reduction medication upon arrival. They were warm and accommodating to our needs while we stayed there. We are grateful to the management for our time there.